Youth and Marketing
Brown and Williamson Tobacco Corporation vs. Philip Morris, Inc Volume III, Continued Deposition of Nancy G. Naughton
Abstract
Deposition statement of Nancy Naughton, Capri Brand Manager for Brown and Williamson. Questions at length the strategy of cutting advertising spending in Capri between 1989-1990. Produces textbook marketing principles stating that increased spending for marketing increases sales. Argues that Capri did not lose appreciable market share from vastly reduced spending. Identifies Virginia Slims Super Slims as primary competition for Capri.
Fields
- Notes
Original document code was 493.
- Company
- Brown and Williamson Tobacco Corp.
- Marketing Type
- MediaBudg
- ProdDesign
- Target Market
- Women
- Major Subject
- Advertising and Marketing
- Brand
- Minor Subject
- Advertising and Marketing -market share
- Advertising and Marketing -media spending
- Advertising and Marketing -research --survey
- Advertising and Marketing -target market --female
- Brand -loyalty
- Brand -switching
- Cigarette -design
- Legal Issues -litigation
- Advertising and Marketing -media spending
- Author
- Naughton, Nancy G.Established Brands
- Brand
- Capri (PM)
- Virginia Slims (PM)
- Virginia Slims Super
- Virginia Slims (PM)
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policy?
NANCY G. NAUGHTON - CON~YDENT~AL
471
M~. GOULD: Counse~l, if you insist
on doing it this way and wasting the time you
have for this deposition, go ahea.d and ask your
questions and I'll pose my ebJect, iens. I object
strenuously to this waste of time~ in going
forward this way.
Ask your questions.
MR. HINTZ: If you can tell me her
position is sot going to be any different than
B&W'S co~porate position --
MR. GOULD: I'm telling
respect ~o the ~opios of the 30(b ) (6) , to
you with
the
under
the
extent she can testify, she is te~stifylng
the rules as a representative of ~&W. To
extent her testimony is outside t~hess categories,
she is not tsstifylng as a 30(b) (~6) witness.
So
go ahead and ask your questions.
MR. HINTZ: All right, let's
start. ADd this is clearly as an individual.
BY MR. HINTZ:
Q. Let me hand you uhe ~ransorlpt from
the May 14th session of your depomitlon. This is
the minuscrlpt version. If you look, if you find
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472
NANCY G. NAUGHTON - CONF'IDENTIAL
page 56. i~'s in the middle towar'ds the ~op,
there are multiple pages on this 8 and a half by
ii sheet.
At line 8 there's a question:
"Question:" Is there .a general
on a program that
rule
you
you will more
or principle to your understandln.g that if
spend more money
from th~at program?
there's not, certainly
spendin!g more will get
likely obtain more volume
• Answer: No,
no rule that we have that
you more." Do you
A. Yes.
Q. Is that
A. Yes.
Q. Now, in your answer ton May 14th, you
said, "there's not, certainly no ~rule that we
have," and I just want to make sucre we're clear.
My question was, is ~there a general
see that?
rule? ~t seems to me
B&W there's no rule.
rule?
still your wiew today?
you're answering that at
Are you aware of a general
GOULD: Are you asking a
as an expert inmarketing, or
MR.
general question,
what?
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NANCY G. NAUGHTON
MR. HINTZ:
she's aware as a general rule o~
473
CONFIDENTIAL
If, as an individual,
thumb if you
spend more on advertising
of volume.
THE WITNESS:
you ge~ more in terms
NO, I'm not aware of
a general rule oE that nature.
MR. HINTZ: Let me~ show you a
document that we need to mark as Defendant's
Exhlbit 731.
(Defendant's Deposition Exhibit-No.
731 was marked for identification. Exhibit
retained by counsel.)
MR. HINTZ: It's a:n excerpt from a
book entitled Strategic Advertisilng Campaigns by
Don E. Schultz, and it's the thir,d edition, 1990.
MR. GOULD:
numbers, counsel. Has
us before?
MR. HINTZ:
MR. GOULDh
referred to in any of your
in any way?
MR. HINTZ:
MH. GOULD:
this ever ]been produced to
NO.
Has it ever been
expert witness reports
in has not.
I object to this late
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NANCY G. NAUGHTON - CON~IDENTIAL
production of the document. You're trying to,
under the guise of marking a depolsition
exhibit, put something in evidenc~e after the
cutoff date because you failed to. get it in
timely.
MR. HINTZ: This is a
available to the public.
MR. GOULD: This
entire book and only an excerpt.
M~. HINTZ:
I'm not saying anything
mark it and move on.
MR. GOULD:
can establish a foundation
ever seen it, uses or rscognizes ~it as
authoritative.
MR. HINTZ:
a break, five minutes.
MR. GOULD:
ahead.
document
474
is also not the
That's correct, and
other tha:n that. Let's
Mark i~t and see if
if the witness has
we
Mr. Go~uld, let's take
Ask yomr question, go
MR. HINTZ: Let's Eake a break.
MR. GOULD: Let it be known that
Mr. Hintz has left the room in a state of
agitation and we're staying in th~ room and
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waiting
counsel has
question.
475
NANCY G. NAUGHTON CONFIDENTIAL
£or him to return and as~ his question.
(Recess take~.)
MR. GOULD: Let the record show
returned and we're st~ill awaiting his
MR. HINTZ: I'm to~id Mr. Gould has
taken the opportunity to say a fe~w things on the
record. Rather than reading them~ back, let me
note that I don't care what he said, but if he's
going to conduct himself outside the bounds of
professionalism by giving speeche:s and lecturing,
we will not put up with it today.
MR. GOULD: You kn.ow perfectly
well this is a fact witness; you said yoursel£
she's not an expert witness. You're trying to
put in front of her a selected ex,cerpt from a
book ~hat has never been relied o~ by your
experts and never been produced s,o far in the
case.
And we're beyond the date of
producing documents and all docum~ents upon which
you're going to rely on trial havre been produced
or testified to and now you're trying Lo put this
one in through the back door, and I think that's
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improper
this case.
question?
476
NANCY G. NAUGHTON CONF'IDENTIAL
and contrary to the scheduling order in
MR. HINTZ: Are you finished?
MR. GOULD: Yes.
MR. HINTZ: Thank
MR. GOULD: Do you have a
MR. HINTZ:
it works. I ask questions,
object and it's limited to
MR. GOULD:
pending question, counsel.
MR. HINTZ:
to make speeches?
BY MR. HINTZ:
Q. Ms. Naughton,
That's usually the way
that.
You dom't have a
So tha~ entitles you
heard of this book, Strategic Advertising
Campaigns?
MR. GOULD:
form. You can answer.
THE WITNESS: Not ~hat I recall.
BY MR. HINTZ:
0hject~on, compound
Where did you receiv~ your MBA,
Ms. Naughton?
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2S
NANCY G. NAUGHTON CONF[IDRNTIAL
A. From Northwestern.
Q. Have you ever heard ~of a Mr. or
Dr. Schultz from Northwestern?
A. I might have. I don't recall at
this point.
Q. And the r~ason I ask obviously is
477
he's indicated as being from Northwestern and he
is the author of this book.
Would you turn to th~ page of this
book that's page 266; it's the second page of the
exhibit and it bridges to 268.
The very last sentence on 266 reads:
"One of the most well-accepted approaches is that
developed by
J. O. Peckham using Nielsen data. From his
studies, Peckham found that to ho~d marke~ share,
the advertiser should spend at the same level as
sha~e of market. To gain sales, ~t was necessary
to spend at 1.5 to 2.0 times market share."
Do you see that?
A. Yes.
Q. Are you familiar with that
"well-accepted approach developed by J. O.
Peckham"?
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time to
you wish.
NANCY G. NAUGHTON
MR. GOULD:
read whatever portions
478
CON~IDENTIAL
Ms. Nmughton, take the
o£[ this excerpt
I also object to hawing taken simply
selected pages out of context.
context of this quote here and
improper.
Q. Just so we're clear,
what I'm asking, I'm just asking
Me don't have the
thLis is highly
MS. Naughton,
if you're aware
Of or familiar with the portion that I Just read
to you?
A. I don't recall it.
courses or advertising courses, it may have come
During marketing
up. It's certainly not something that
top of my head anyway.
Q. Do you have any reason to dispute
the section that I just read into the record?
MR. GOULD: Oh, co:unsel, come en.
iS at the
This is a textbook.
do this.
sir?
objection.
You should h;ave your expert
MR. HINTZ.: Is tha~t an objection,
MR. GOULD: Yes, t]his is an
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479
NANCY G. NAUGHTON - CONFIDENTIAL
MR. HINTZ: I'd l~ke tO hear the
word objection; state your object;ion please as if
you were in court. You know how to do that.
MR. GOULD: And y~u know how to
properly get a piece of evidence or an article
into evidence properly and this i.s no~ it,
counsel.
MR. HINTZ: ~'m no~t tying do
that. I'm trying to discover facets. I'm trying
to discover if she's aware of cer'tain facts.
MR. GOULD: And shoe said she's
not -- she said no, she's not awa.re of this
p~Inciple.
MR. HINTZ: I can't wait to read
this transcript. That's not what she said; she
said she may have come across it in school and
she doesn't remember.
MR. GOULD:
foundation.
Objection, lack of
BY MR. HINTZ:
Q. NOW, would you turn Iplease to 277
which is the second to the last p~age of
Exhibit 731 and there's a bold-lanced heading,
Competitive Expenditure Approach. De you see
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that?
NANCY G. NAUGHTON
CON¥'IDENTIAL
480
A. Yes.
Q. And
• The competitive
the first p~rt o,f this reads,
expenditure appr'oach to
budgeting is widely used. The ruble of thumb says
the advertiser must spend at a rate of one and
one-hal£ to two times the annual advertising rate
per share point of competitors to. reach a share
objective."
Do you see that?
A. Yes.
Qo Further down in the inext paragraph,
the first sentence reads, "Over a period of
several years, J. 0. Peckham gath,ered evidence of
a strong correlation between what is invested ±n
advertising as a share cf the cat~egory total and
the share of market
Do you
A. Yes.
0.
achieved."
see that?
DOeS that help refre~sh your
recollectio~ as to J. 0. Peckham'~s work and this
rule of thumb regarding spend of ~ahare?
A. NO.
MR. GOULD: Counsel, I'm going to
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