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Women's Collection from Marketing to Counter-Marketing

the American Tobacco Company, Hispanic Focus Groups

Date: Jul 1990
Length: 54 pages
ATX040050809-ATX040050862
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snapshot_atc 0060035063

Fields

Type
Report
Author
Atco
Named Person
Atco
La Opinion
Mas
Vanidades
Selecciones
Tv Novelas
Carol Wright
Lady Lee
Rj Reynolds
Wilshire Newport Inc
Brand
Pall Mall
Lucky Strike
Carlton
Tareyton
Malibu
American
Silva Thins
Montclair
Misty
Marlboro
Winston
Salem
Kent
Virginia Slims
Camel
Viceroy
Benson & Hedges
Raleighs
Alpine
Parliament
Fiesta
Alas
Doral
Capri

Page count mismatch (files 54, split 28)

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Page 11: 0060035063
m m m m m m n mm m m m n m m n mm mmm m u • Generic: • LOW awareness • Due to lack of advertising and promotion • Brands recalled: Raleighs, Fiesta and Alas Carlton lower price • Initial perception; • Tobacco less refined • Lesser quality • B/W generics are inferior to brand generics and government supplied • Design - unattractive, cheap • With proper delivery can be persuaded to try
Page 12: 0060035063
m m mm m m m m m m m m m m n m --- m n t II. ATCo Awareness/Usage/Perception • ATCo brands represented • Pall Mall's red pack, Carlton and Lucky Strike nonfilter were represented by men only. Tareyton, Pall Mall Lights and 100% and Malibu were represented by both sexes • There was low awareness of other American Tobacco brands among ATCo users and low awareness of all ATCo brands among nonusers • American, Silva Thins, Montclaire and Misty received no recognition • The responses on ATCo brand imagery were from the users. They seemed satisfied with quality of product and have been loyal to brand through the years
Page 13: 0060035063
m m m mm m m m mm m mm m m mm m m m m m m III. Packaging • MEN: Hard box • Protects cigarettes from crumbling and getting stale, keeps filters clean • WOMEN: Soft pack • Less bulky, easier to store in purse or pocket • The design of a pack of cigarettes plays an important role (image) with these respondents • Strong, vivid colors such as red indicate nonfilter or full flavor. Soft, pastel colors indicate filters, menthol and light cigarettes. Size of pack/box, short or tall, indicates regular, lO0's or lights
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m mm m m m m mm m m m m mm m mm m m m u m.m IV. Media Usage • Newspaper - La Opinion (read on a daily basis or a minimum of 3x/week) • Sections read: front page, int'l news, sports • Magazines - MAS, Vanidades, Selecciones, TV Novelas • Ad recall - Spanish-language • Marlboro, Winston, Salem, Camel, Kent • Newspapers (La Opinion) • Magazines • In-store point-of-purchase • Billboards • Sponsorships
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m m m m m m mm m m m m n m m m m m n m • Promotions Recall: • Camel "buy one pack get one free" and free T-shirt ("provides clothes to the family") promotions were elected by respondents as best promotions for Hispanic • Distribution of samples for Parliament, Salem, Kent and Marlboro were mentioned. It was the consensus that this was an excellent way to create awareness, trial and usage • Where? Parks, beaches, streets, bus, fiestas
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m mmm m m m m mm m m m m m m m m m mm m m V. Coupon Usage • High among women: soap, pampers, food, etc. • Cigarette coupons seen/used: Kent, Marlboro, Winston • Want to receive cigarette coupons on steady basis and preferably through mail ml
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m m m m m m m m m n n mm m m m m m m m VI. Awareness/Usage/Perception of Specific Brands • ATCo Brands • Carlton (red pack): recognized by a few men, cost less than regular brands, were not aware of low tar, masculine image, and smoked only by men • Carlton (green pack): hardly recognized, menthol, smoked by both males and females • Malibu: minimal awareness, color or packaging attractive and feminine, however both would smoke • Pall Mall (red pack): widely recognized, strong flavor, only men would smoke • American: poor packaging, much too serious image, older men may want to smoke m
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m m n m.. n m m n n mm m n m m m m m mm mmm • ATCo Brands (cont.) • Tareyton: immediate recognition, neat and crisp packaging, both would smoke • Silva Thins: no awareness, elegant image, primarily women smoke, but can cross over to men • Lucky Strike: immediate recognition by men, strong, full flavor, masculine image, only men would smoke • Misty: no awareness, elicited great responses by women, sexy, sensual, and feminine image, only women would smoke I I
Page 19: 0060035063
m m m mm n mm m m mmm mmm m m m mm mm m m m • Competitive Brands • Marlboro (red pack, hard box): recognized immediately, full flavor, conveys strong/masculine image, mostly smoked by men • Marlboro (Lights): recognized immediately, soft flavor, unisex image, smoked by males and females • Doral: recognized by men only, packaging too simple, targeted to older men, both would smoke • Capri: have received samples on street, pretty and feminine pack, light, delicate, only women would smoke
Page 20: 0060035063
m n n m m u m m m n m m m m m m m m m RECOMMENDATIONS • Develop programs to build awareness of ATCo brands in the Hispanic market. • Place advertisement on appropriate Spanish-language media. • Translate point-of-purchase materials into Spanish • Community Involvement -- Festivals, concerts, parades, etc. • Promotions -- give-aways, sampling, etc. • Sports sponsorships • Brands: Pall Mall, Lucky Strike, Carlton, Tareyton, Malibu, American, Silva Thins, Montclaire and Misty

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