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Women's Collection from Marketing to Counter-Marketing

MARKET POTENTIAL OF A HEALTH CIGARETTE

Date: Jun 1966
Length: 28 pages
1000338644-100038669
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Abstract

In this confidential, internal 1966 Philip Morris (PM) report, PM market researcher Myron Johnston, Jr. analyzes the feasibility of introducing a"health cigarette." The report shows that PM viewed medical reports linking cigarette smoking and disease as simply another driver for the cigarette market.

Ignoring the physical devastation their product causes hundreds of thousands of Americans, Johnston coldly observed that the American Cancer Society's conclusion that cigarettes cause disease in women as well as men could result in the generation of a whole new market for a "health cigarette":

"[Young women's] willingness to accept health filters may increase now that the American Cancer Society purports to have found a relationship between smoking and health for women as well as men. This group could provide a market for a health cigarette..."

and

"Women, and particularly young women, would constitute the greatest potential market for a health cigarette."

He suggests the strategy of marketing a "health cigarette" (or one with the illusion of being healthier) only when pressed to do so by authorities:

"My recommendation is that we not introduce a new health cigarette unless there is another health scare or additional restrictive legislation is passed. In the event of another health scare...our entry should be determined by the form of the scare..."

Johnston also touches on the addictive properties of nicotine as he observes:

"A cigarette that does not delivery nicotine cannot satisfy the habituated smker and cannot lead to habituation, and would therefore almost certainly fail.

He discusses the dynamics of smoking initiation among young people, saying,

"...Tobacco flavor is absent or far down the lists of reasons given for beginning to smoke, so it should be theoretically possible for a health cigarette to satisfy the most common reasons (to be like friends, to feel or look older, to combat nervousness, to be rebellious). This is apparently not the case. Young smokers are the ones...least likely to smoke health cigarettes..."

There is no mention in the report of empathy or concern for the fact that their products cause painful illness and early death among consumers, although Johnston states (on page 1000338652) that "Most smokers would rather quit than switch." The concern is clearly only to determine ways to market more cigarettes.

Quotes: "Women, and particularly young women, would constitute the greatest potential market for a health cigarette."

"Advertising should be directed to both sexes but in such a way as to have the greater appeal to women."

Fields

Quotes

"A large proportion of smokers are concerned about the relationship of cigarette smoking to health..."

"The anti-cigarette propaganda will probably be more effective in reducing the rate of smoker recruitment than in stimulating smokers to quit or switch."

"The market share of health cigarettes increases rapidly for a brief period during each health scare and quickly stabilizes at a new and higher level of marketing penetration."

"Thus a new health cigarette entry could not rely on increased demand for health cigarettes, but would have to take its place at the expense of existing brands of health cigarettes..."

"Women, and particularly young women, would constitute the greatest potential market for a health cigarette."

"Advertising should be directed to both sexes but in such a way as to have the greater appeal to women."

"My recommendation is that we not introduce a new health cigarette unless there is another health scare or additional restrictive legislation is passed...."

"I have assumed that any health cigarette must compromise between health implications on the one hand and flavor and nicotine on the other. It seems clear from the performance of existing health cigarette entries that flavor and nicotine are both necessary to sell a cigarette. A cigarette that does not delivery nicotine cannot satisfy the habituated smker and cannot lead to habituation, and would therefore almost certainly fail. Health claims alone without flavor or nicotine cannot sell cigarettes--most smokers would rather quit than switch."

The Beginning Smoker

Persons under 25 years of age constitute over one-fourth of the total number of smokers. Of greater importance is the fact that this group will increase by about 18% between now and 1971...Any intensification of the anti-cigarette propaganda will almost certainly be aimed largely at this group. Indeed, there is evidence that the health scare has already had an effect on the rate of smoker recruitment and on the smoking habits of the under-25 group.

...Toacco flavor is absent or far down the lists of reasons given for beginning to smoke, so it should be theoretically possible for a health cigarette to satisfy the most common reasons (to be like friends, to feel or look older, to combat nervousness, to be rebellious). This is apparently not the case. Young smokers are the ones...least likely to smoke health cigarettes...

Apparently the reasons for beginning to smoke dictate the choice of brand as well, particularly for males. They appear to choose cigarettes that produce a proper image. Males under 25 are much more likely to smoke Winston, Marlboro and Lucky Strike...all of which project a male image...This suggests that there is something of a stigma attached to smoking health cigarettes and that a health cigarette would not be well received by young males.

Young females appear to be more willing to accept health filters, and for them the health filter may have more prestige value...With young women, it may be true that the fact of smoking is the major motivation and that a mild cigarette would be acceptable. Their willingness to accept health filters may increase now that the American Cancer Society purports to have found a relationship between smoking and health for women as well as men. This group could provide a market for a health cigarette.

Type
Report
Company
Philip Morris
Author
Johnston, Myron E., Jr. (PM Marketing researcher)
Recipient
Wakeham, Helmut R. R., Ph.D. (PM R&D VP)
Vice President and Director of Research & Development, Philip Morris
Seligman, Robert B. (PM VP of R&D c. 1976-82)
Vice President of Research and Development at Philip Morris Richmond, VA 1976-1982. Reported to Senior Vice President of Operations. In 1982 transferred to tobacco technology group. Wanted to share ammonia and other tobacco technology with PM International companies.
Operation/Project
Health cigarettes
Region
US

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I L figure 2 SHARE OF MARKET BY CIGARETTE TYPES Regular
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.....,_-) ,......_., 12 1956 figure 3 SHARE OF MARKET-HEALTH CIGARETTES All Health Cigarettes 1957 f, 1958 1959 1960 1961 1962 1963 1964 1965
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( U f ; t I L L Health scares seem to have the effect of disturbing sales patterns after which the market adjusts to the di'stu!rbance and settles down to a new, equi l i bri um. After the heal!thi scare in the 1950's, sales of heal!thi cigarettes rose from practically nothing in 1956 to niearly 12'% of the market by late 1958. They maintai'ned that market share until early 1964, when the market share jumped abrupitly to sllig,htly lless than 15% and stabilized at that levell. (See Figs. 2 anidl3.) Curiously, the greatest l'osers among filter cigarette durinig the recent health scare were the already establi'shied entries in the hiealth cigarette market. Kent, L & M, and Parliament all experienced declines in market share from 1962' to 1964, while some full-flavor filter cigarettes (W'inston, Viceroy, Raleiigh) were increasing market penetration anid'others (notably Marlboro,), were holding thiei'r own. Even Pall Mall and Raleigh nonifi lters mianiaged to increase thiei r market share from 19'63 to 1964. Switching patterns' shed some light upon thiis phenomenon. Duriing this period Palll Mall lost smokers largely to regu!lar and menthol fi l ters blut piiicked' upi smokers of regular ci garettes. Winston, Viceroy, Raileig,h andl Marllboro lost smiokers to menthol and health fil!ters, but gained even more smokers frominonfilter brands. Health cigairettes, and particularly charcoal filter cigarettes, cut very deeply into Kent anidl L& M. All of this suggests that the h1ealth cigarette market becomes relatively stable after a sustained period of exposure to a given level of anti-cigarette propaganda. Thus th.e success of a hiealth cigarette entry probably dle.pends partly on timing,. Kent, Newport, Carlton, Lark, Tareyton, and our own entri'es were all able to capi tal i ze oni the peri'ods of rapi d iincrease in the heal th 10a033S65'7 10
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cigarette market, while other cigarettes were poorly timed and notably unsuccessful. Toithe extent that suiccess depends on timing!, the success or fai lure of a health ciigarette iis tiied to the intensiity of anti-cigarette piropaganda, which is a random vari abile and unpredi ctable. B. The B'eginning Smolker Persons under 25 years of age constiltute over one-fourth of the total number of smokers. Of greater importance is the fact that this group will increase by about 18% between niow and 1971. This is over three tilmes thie rate of increase in the population aged 25 and over. Any intensification of the anti-cigarette propa- ganda will, almost certainly be aimed Targely at this group. Indeed, there is evidence that the health scare has already had an effect on the rate of smoker recrui tmenit anid on, the smoki ng habits of the under-25 group (see Item 13 in Appenidix). It seems highly unlikely that the availability of a demonstrably healthier cigarette would resu!lt in a chanige in the form of the anti-cigarette propag,anda: It is d'iffiicult to conceive of the propagiandists changinig their injunction from "Don't smokee" to "If you must smoke, smoke a health cigarette." If the anti- cigarette drive continues to have an effect oniyoung people, it will pirobably be to diissuade them from smoking, altogether rathier than to cause themito smoke health cigarettes. Tobacco flavor is absent or far d'own i'n lists of reasons given, for beginning to smoke, so it should be theoretically possible for a healthi cigarette to, satisfy the most common reasons (to be 1000338658 11.
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F f F u I I ~ i I I- t , L like friends, t&feel or look older, to combat nervousness, to be rebelliou!s),. This is apparently not the case. Young smokers are the ones most wiilling to accept regular filters but least likely to smoke health cigarettes (see Table I). Apparently the reasons for begiinning to smoke dictate the choice of brandas well, partilcularly for m'ales. Thiey appear to choose cigarettes that project the proper image. Males under 25 are much more liikely thani those over 25 to smoke W'instoni, Marllboro and Lucky Strike (filter and nonfiilter)!, all of which project a male image; and less likely than their elders to smoke Kent and Lark, which are thought of (and indeed are), women's cigarettes. Young males are a1so more likely to follow the crowd: The to~p two brands among young malles (Winston and M'arllboro) together account foir nearly 40% of thils market, while for other age groups the market penetration of the top two, brands is less thian 22°a except for those 55 and over. This tendency for young, smokers to, sel!ect a brand to be like thei r friends was also:noted iin a Nlovember 11961 study done for us by Opini1on Research Corporation. In that study it was thiought that beginning smokers would seek out a mild cigarette, since thie initia!l act of smoking, is designed toisatisfy appearance rathier than taste. As noted above, however, self-image extends to the choice of brand as wel'l. This suggests that there iis somethinig of a stigma attachied to smoking health ci g,arettes and that a heal th ci,garette woullid niot be wel l recei ved by young males. Young fema1es appear to be more wi lll i ng toiaccept heal th fiil ters , anid for them the health fiilter may have so~me prestige value. They also are more willing to accept nointobacco flavors such as Lark and mentholl birands. With young women 12 it may be true that the fact. 1000338659
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TABLE I CIGARETTE. TYPE PREFERENCES BY AGE AND SEX, 1965 Male MenthoI Health Other Age Nonfi lter Fillter Filter Filter 18-24 281`0 13% 6°0 5~300 25- 34, 37 16 13 3'5 35-44 36; 14 16 33 45- 54 39 11 18 32 55 and~ over 4:& 16 15 30 f Fema] e Menthol Hea1 th 0 t h e r Age Nonfi'l ter Fi 1 ter Fi lter Fi lter 18-24 18°, 29% 19°0 34,°0 25-34 17 30 23 31 35-44 22 27 23 29 45 and over* 26 28 22 23 Source: 1965 HTP Report. Data from other sources show essenti al'.ly the same patterm. *Females 55 and over have been combined wiith those age 415-54 because of the small size of the sample. 1000338660 13
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F I I I of smoking,is the major moti~vation and that a mild cigarette would be a:cceptabilie. Their willingness to accept health filters may inicrease now that the Ameri can Cancer Society plurports to have founidi a relationshiiip between smoking and health foir women as well as for men. This groupi could pirovide a market for a heallth cigarette. C. Potenitial Switchers Since beginniing smokers do not constitute a particularly good market fo:r a healtK cigarette, we must look to potentiall switchers foir a market. As shown bel ow, the m,agni tu!d~e of swJitchi ng both between and within cigarette types is d'.irectly related'i to the intensity of the health scare: % of All Smokers who Switched: Periodl To a Different Cigarette Type To a Different Branid of the Same Type Feb. 1957-Feb. 1958 21 10 Mar. 119518-Mar. 1959 17 6 J'une 1960-June 1961 11 7 1-6 O Miar. 19612-Mar. 1963: 10 5 O M~ay 1964-May 1965 17 10 CJ C.J ~ Source: HTI Reports ~ - It appears fromi these data and thiolse. ci ted above that thie effect- of the health scares on present smokers is to loosen brand loyalty and, cause smokers to shi ft back and forth between, brands and types of cigarettes in proportion to the initensity of the anti-cigarette 14
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F I- I F U I I f I I- I- I propaganda, wi th an overal l shift toward fi 1 ter cigarettes anid nontobacco:flavoirs. Several studies have shown that a large proportion of smokers believe that any filter reduces the health hazard, and a much, smaller proportioni believe that chiarcoal filters afford more protection. Smokers seem, to be able to justify c6ntiniuing! to smoke whatever type they happen to prefer: Nonfiliter smokers question the efficacy of filters altogether; smokers of regular filters questi oni the val!ue of charcoal fi lters; and smokers of charcolall filters tendlto believe that charcoal filters are healthier. As mentioned above, an effect of the health scare in the 1i9501's w,asto i ncrease the market penetrati on of heaIth: ci g,arettesfrom practi cal!ly nothi n~g i n 1956 to about 12% by 1 ate 1958', and the release of the Surgeon General's Report was followed by an abrupt increase to just under 151%. It is clear from these data and from switching patternis thiat the shifts to! heallth, filters occur concurrently wiithi heaTth scares, and further that the effect of the first scare was much greater than the effect of the Surgeon General's Report (see Figs. 2 and 3). On the basis of these data we might reasonably expect that any future health scares will have even less effect on sales of health filters. Thus, indications are that hiealth cigarettes will maintain a fairly constant share of the market even in the event of an initensification of anti-smoking piropaganda. A new entry, therefore, woulid have to^ take its place at the expenise of existing heal'th filter brands. ~ This,, however, should not be particu.llarly difficult. Health ciga- rette smokers seem to be an unusually fickle lot and there is a consi derable amount of swi tchi nig among branid's on thei r part. Thi s 1000338662 15
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F f I I I I I probably results in part from the newness of the entries and the low degree of b~ran~d loyalty, and in part from attempts of smokers to~find a health cigarette with a satisfactory taste lievel. The acceptan~ce of Lark, as well as menthol cigarettes, suggests that nontobacco taste is acceptable to a segment of the market in lieu of tobacco flavor. The speed with! which charcoal filters penietrated the health ciga- rette market shows the effectiveniess of a new concept. The public had been conditioned to accept the filtering effects of charcoal in other fields, and when charcoal was added to cigarette fillters it proved tolb:e an effective advertisiing gimmick. The main beniefi ciiary, of course, was Tareyton, whi ch was the fi rst entry in the market. 16
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r F ( F I I f I . APPENDIX EVIDENCE OF CONCERN L L L 17

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