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FSC-69-A 3/2y/90 Page 3 y New Military Exchange Contracts and Military Manual Revisions (Please disseminate to al! Military/Duty Free Field Sales Personnel, and Divisions with Sales Representatives calling on Military accounts) Effective April 1,1996 new Military Exchange Shelf and Pack Contracts will be impiemented., Also effective April 1,1996 Section 'J' of the Military Manual has been revised to include these neW contracts with Interpretation. The Military Manual section "J' should be retrieved from LAN applications, F-3 Fill, and forwarded to all Military/Duty Free Field Sales personnel, and Divisions with Sales Representatives calling on Military accounts. As noted above the revised section will be available on April 1,1996 in F-3 Fill. The new Military Exchange contracts have/are being presented to the various Exchange Headquarters for approval. In the near future, the Military/Duty Free National Accounts Manager will provide authorization bulletins, and Instructions, for follow through at store level, No action should be taken at store level until that communication is received. Waiting for headquarters approval will greatly assist In the impiementation of these plans at store level. As a reminder, when the new plans are sold a Form 7101 must be submitted to the ROU Coordinator for processing. As additional information Sections, 'A',"B','F','G', 'H', and "N' of the Military Manual have also been updated/revised. It Is recommended these sections also be provided to all personnel calling on Military accounts. The "Miiitary Commissary Cigarette Carton Shelf Display Plan "V' has not been changed, and should remain In force in all DeCA commissaries. Questions regarding interpretation of the new contracts can be forwarded to the appropriate Military/Duty Free Region and/or National Accounts Manager. Program Contact: Richard Beck, extension #2232

y SMS Orderina Procedures for WINSTON/CAMEL Workplan POS Order Form FSC-61-A 3/27/g6 Page 2 As follow-up to FSC-53-A, the following are instructions for ordering WINSTON/CAMEL thematic POS via SMS for the July changeover. Function 401 is the screen in SMS to place territory assignment orders of thematic ' CAMEL/WINSTON workplan POS. The 401 screen in SMS will list items/descriptions in the same order they appear on the hard copy document given to Retail/Sales Representative. The item numbers are in the exact same sequence to expedite your entry. - A territory number must be entered to process order. - At least one item must contain a quantity. - Enter all quantities before pressing PF4 to continue. - Once PF4 is entered, order entry Is Identical to existing order entry process In SMS. Because we are using the same item numbers as the March workplan POS items, It Is Imperative that regions do not begin order entry using Function 401 until May 1, 1996. If entries are placed prior to May 1, this will result in incorrect kits for the July changeover. Please complete entry by May 6, 1996. Program Contact: Steven O'Leary, extension #3466 y Sales Materials (SMS) Orders - Reauest to Palletize Orders As of 5/1/96 items for SMS orders will be palletized only Iv if the special handling "04 - Palletize (Premiums/Fixtures/Etc.)' option is used. The special handiina options are accessed durin4 402 422 or 425 order entry by: - Using the 'PF6 - Special Handling' PFkey indicated in one of the order entry screens. - Key 'X' next to the 04 pallet option and then hit PF4 to update the special handling instructions. Snecial handlinn instructions can be reviewed by: - Using the 'PF2 - SpHdi' PFkey when reviewing orders on function 404 - Using function 417 (Order Entry Special Handling/Instructions) Special handling instructions can be uadated by: - Using the 'PF6-Special Handiing" PFkey when the order is modified on 404 - Using function 417 (Order Entry Special Handling/Instructions) In the past, orders couid also be palletized based on keying the word 'pallet" in the order special instructions or comments. This format will no longer work for orders after 5/1. Program Contact: Charlotte Vogler, extension #6690 •w

9 / ROU Brief - 3/27/96 For: AVP/RSM/RBM/ROM/KAM/RM-DFMlMC/PCIPRC/SC FSC-61-A CONTENTS • Maintenance of Vehicles • MMS 051 Function Moved to SIS • DORAL Personal Selling Program • SMS Oniering Procedures for WINSTON/CAMEL Workplan POS Order Form • Sales Materials (SMS) Orders - Request to Palletize Orders • New Military Exchange Contracts and Military Manual Revisions * Maintenance of Vehlc/es , COPIES TO MLs4!x i I PHH VMA Driver Services (800-638-7900) will now be open 7 days a week/24 hours a day. ROU Program Contacts: LuAnn Boles, NESA, SSA, Military, extension #6034 Robin Blakely, WSA, extension #8047 Jan Faries, MWSA, extension #3044 ~`. `~~ nr,a""" w. ,foro. y MMS 051 Funcdon Moved to SIS The MMS function 051 (fixture spending) has been moved to SIS. The function is now located under Management Summaries in SIS. To access - select 'MERCH. BUDGET SETUP/USAGE under Management Summaries and then select "FIELD SALES MERCH BUDGET/USAGE." Program Contact: Rebecca Fullton, extensiori #1827 y DORAL Personal Selling Proaram (Regions 1600, 1700, 1800, 2100, 2200, 2300, 2600, 2900, 5800, 6200, 6300, 6600, 6700, 6900) To all those participating in the DORAL Personal Selling Program, this is a reminder to fax your store lists in by APRIL 1. We will begin training conversion agents April 2 and need the store list to give them at training. Please fax to Melanie Barbee at 910-741-3002. Several have asked how to handle stores that may be outside the 50 mile radius we asked you to consider. Our objective is to maximize the time our agents spend in the store and minimize the time he/she spends driving. The agent works seven hours a day only. For areas that are significant distances apart, please consider working one area in Phase I and the second area in Phase II. We will then hire two different agents, rather that have the one work both phases. There will only be one agent/per division/per phase. Program Contact: Melanie Barbee, extension #4631