Tobacco Institute
Smoking: a Challenge to Worksite Health Management [Paper by Kiefhaber a & Goldbeck W to Natl Conference on Smoking or Health Entitled "Smoking: a Challenge to Worksite Health Management. (C)]
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- Kiefhaber, A. 1
- Goldbeck, W.
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- Danaher, B.G.
- Kiefhaber, A.
- Fullerton, J.
- Kristein, M.M.
- Weis, W.L.
- Fleenor
- Kelliher, E.V.
- Wood, L.
- Luce
- Schweitzer
- White, J.R.
- Wynder
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- Bennett, D.
- Levy, B.L.
- Fishbeck
- Shepard, D.S.
- Fielding, J.F.
- Miller, J.
- Woodward, R.
- Bennett
- Kotin, P.
- Froeb, A.F.
- Stewart, S.
- Cruccio Jsj
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Washington Business Group Health
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and to learn new behavior patterns in order to stop smoking.19 The IBM "Plan
for Life" also distributes the American Lung Association's booklets: "Freedom
From Smoking" and "A Lifetime of Freedom From Smoking."
Corporate Examples: Incentive Programs
A handful of employers offer employees incentives not to smoke. Only 1.1~ or
9 of the companies which responded to the NICSH survey offer incentives.
The companies that have tried the incentive approach have successfully reduced
the percentage of smokers in the population. Most of the companies which
sponsor incentive programs are small. One exception, Dow Chemical, is a major
employer which reports great success.
Dow Chemical Co. Dow Chemical Company discovered, in an internal study, that
smokers were absent 5.1 days per year more than nonsmokers. This cost the
company an estimated $500,000 each year. The response was the implementation
of a variety of smoking cessation programs within the company. The Texas
Operating Division launched a one-year lottery aimed at smokers. Smokers who
quit earned one chance, for each month of abstinence, to win a motorboat val-
ued at $2,400. In addition, abstinence earned workers a weekly bonus of $1
and a chance to win a $50 quarterly bonus. At the same time, a lottery for
recruiters was established. Employees could recruit fellow workers to stop
smoking. Each month the individual ref=ained from smoking, the recruiter won
a chance for the motorboat.
Of the Texas Division employees who smoked, 24'/. were recruited into the pro-
gram. At the end of the year, 76% of the recruited employees did not smoke.
Though the incentive program ended in 1975, Dow has continued to provide indi-
vidual counseling during visits to the companyr2T edical department, periodic
lectures, and presentations on smoking issues.
Speedcall Corporation. Speedcall Cozporation offers its 35 employees $7 per
week in extra pay if they choose to not smoke. The program is operated on an
honor system and is voluntary. If an employee "backslides" and smokes one
week, he is still eligible for the benefit in subsequent weeks. All employees
are free to smoke during working hours; hence smokers are in no way penalized.
The program operates on the philosophy that by rewarding nonsmokers with mone-
tary incentives combined with peer pressure, smoking will be reduced.. The
company reduced the percentage of the workforce that smoked by 70°~ and is
saving an estimated $38 per employee in net resources. This figure excludes
the financial transfers which the company treats as salary increases. On
average, 74% of the employees receive an amount that averages $286 per year.
Hence,the total cost of the program is $240 per employee. Other benefits in-
clude: 97% of the employees thought the program was a good idea; cigar2~te
consumption declined by 59%; and life expectancy increased by .8 years.
1-"A Plan for Life", the IBM Health Education Program, 1981.
20The National Interagency Council on Smoking and Health, op.cit.
21lnformation obtained during conversation with Dr. Fishbeck, Medical Director
of Dow Chemical, Texas Division.
22Shepard, Donald S., Ph.D., "Non-Smoking Survey", the Speedcall Corporation,
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TIMN 0086523

Gardner Hempel, the President, reported that absenteeism went down, there was
less illness, illnesses were of shorter duration, and productivity went up
following the implementation of the smoking program. In addition, the comp23y
almost doubled its volume, with the same number of employees, in two years.
Other companies that have offered incentive programs include:24
Cyberteck Computer Products,Inc. offered employees $500 to quit smoking.
Vaughn Morgan, the President, estimated employees spend 3`/% of the workyear
smoking. Using $22,500 as an average salary, he decided smoking cost his
company $675 per year per smoker.
City Federal Savings & Loan Association in Birmingham, Alabama has offered its
185 full-time employees $20 per month for not smoking. In 1977, $40,000 was
paid to the 166 nonsmoking employees.
Intermatic Inc. In 1976, President James Miller bet the employees up to $100,
with the opportunity to double their money, to stop smoking for one year.
Twenty-five winning employees received a total of $2,815 while 45 losers gave
$1,105 to the American Cancer Society.
Corporate Examples: Insurance Incentives
Life, health and fire insurance rates are dramatically affected by smoking.
Yet,few insurance companies offer incentives to individuals or employers to
reduce this harmful habit. In discussions with the authors of this paper,sev-
eral corporaterepresentatives indicated that their company would respond to
financial incentives, suchas reduced premiums. For example, representatives
from Bank of America indicated that a definite savings in the form of premium
reductions could be the pivotal factor towards establishing smoking restrict-
fons.
Life Insurance. The statistically proven link between smoking and decreased
life expectancy has led more than thirty life i2sburance firms to offer lower
premiums on individual policies for nonsmokers.
The Phoenix Mutual Life Insurance company offers a nonsmoker a discount on
group life coverage for businesses with fewer than ten employees. Participa-
ting employees must not have smoked for 12 months before enrolling in the
plan. Phoenix Mutual reserves the right to verify the individual's smoking
habits. 2~he discount ranges from 6% to 22%, depending on the employee's age
and sex.
August 1980.
23Fie1ding, Jonathan F.,'M.D., "Preventive Medicine and the Bottom Line",
Journal of Occupational Medicine, Vol. 21, No. 2.1, February 1979.
24Kelliher, Eileen, V., op.cit.
25
Fielding, op.cit., Appendix A.
26 Business Insurance, June 15, 1981, p.19.
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r
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TIMN 0086524

Fire Insurance. Though cigarettes are the cause of a substantial number of
fires, few insurance companies are known to offer premium reductions for pla-
ces of employment with smoking bans. Merle Normal Cosmetics was unsuccessful
in negotiating a premium reduction following the implementation of their smo-
king ban.
.Conversely, Robin Woodward, owner of two restaurants in Seattle,negotiated21
25% premium reduction from Safeco Insurance company on her fire insurance.
Health Insurance. Though the evidence that smoking causes illness is abun-
dant, health insurance companies are reluctant to offer premium reductions for
nonsmokers. Policy holders that are experience rated or self-insured realize
premium reductions through lower utilization of medical services by nonsmo-
kers. Purchasers of community-rated plans will not reap the benefits unless
the entire community reduces their medical utilization. Therefore, the great-
est need for direct premium incentives in health insurance'is for nonsmokers
who need individual coverage or participate in community-rated plans.
CORPORATE POLICIES THAT PROHIBIT OR RESTRICT SMOKING
The NICSH survey reported that 49.6% of the responding companies had a smoking
policy which restricted or prohibited smoking. The policy was instituted on a
corporate-wide basis in 297. of the cases, while the others left this decision
to each location. The policies restricted smoking in the following ways:
Area No
Restriction Restriction in.
Designated Areas Complete
Prohibition
Dining 79.6% 18.5% 2.0%
Blue Collar Areas 30.6% 42.07. 27.5%
White Collar Areas 74.3% 15.2% 10.5%
Conference Rooms 87.3% 6.2% 6.5%
Medical Facilities 60.7% 14.7% 24.7%
According to the survey report, restrictions are imposed primarily because of
safety and health regulations. For example, smoking is prohibited in areas
containing flammable goods, where food is prepared, or where workers come in
contact with chemicals proven to have a hazardous, synergistic effect with
smoking. This is one re29 on why more restrictions are imposed in blue collar
than white collar areas.
The Dartnell "Target Survey" reported that 23% of the 325 U.S. companies had a
current policy covering smoking in the office in 1980. This was a 7% decline
from a similar survey conducted in 1977. Elements of these policies include:
27Weis, op.cit., p.78. TIMN 0086525
28The National Interagency Council on Smoking and Health, op.cit.
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- 18% restrict office smoking to certain designated areas
- 87. have instituted special seating arrangements for smokers and non-
smokers
- 57% schedule breaks for smokers and nonsmokers29
The'Bennett and Levy survey found that 64% of the responding corporations (84)
had designated work areas where smoking was prohibited. The two main reasons
for establishing the policies were listed as: possible danger to products or
equipment (91%), and direct contact with a client (17%). None of the respon-
dents 1 18 ted the hazard to worker health as a reason for their nonsmoking
policy.
The current motivation for implementation of a no-smoking policy is to protect
the quality of products or services rather than the health of the employees,
according to these surveys. This finding is reinforced by the fact that most
companies provide space where employees who work in a restricted area may
smoke when they are on a break. The Bennet and Levy study reported that 80
percent of the companies with nonsmoking areas or nonsmoking jobs offered two
or more smoking brea!ff daily for workers in these areas or jobs. The breaks
averaged 15 minutes.
Few companies extend the restrictions to employees who come in contact with
neither the product nor the clients. The lack of restrictions on management
staff is a prime example.
Policy Considerations
One of the barriers to implementing smoking regulations is that most companies
are not adequately sensitized to the severity of the smoking menace and,thus,
to the numerous reasons for prohibition of smoking. In addition, a body of
experience is slowly developing that will influence future efforts to reduce
the barriers to policy and program development.
1. The costs associated with smoking. Despite the overwhelming evidence of
the otherwise unnecessary costs incurred by both employer and employee due
to smoking, surveys show that few companies have used cost as the justifi-
cation of a smoking program. One example of a company that recognized the
costs of smoking and subsequently implemented a smoking ban was Merle
Normal Cosmetics. The ban, which included all areas of the worksite ex-
cept part of the cafeteria, was implemented in 1976. The company predic-
ted they would save $36,000 during the first year of no smoking.
Some of the costs included in this calculation were: the elimination of
the cost of janitors emptying ashtrays and cleaning around them in all of
the executive offices four times per day; reducing the need to clean and
paint walls as the result of decreased smoke build.up; andan estimated
decrease in their fire insurance.
2"Target Survey, DartnelL's Business, June 1980, pp.37-40.
30Bennet and Levy, op.cit. -
31Ibid. TIMN 0086526
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Merle Normal did not attempt to calculate the cost savings associated with
health benefits or productivity. Absenteeism decreased during the first
year of the ban. To ease the imposition of the ban, the company returned
the expected savings during the first year of the program by giving each
employee a $40 bonus. No complaints were received about the ban. In
fact, several smokers wrote to the president thanking him for giving them
the extra incentive they needed to kick the habit. Non52of the employees
left the company because of the limitations on smoking.
2. Dangers of smoking to the health of the workforce. Though the dates of
implementation of smoking policies (64% after 1964) suggest a relationship
between the Surgeon General's Report on the health hazards of smoking and
policy implementation, this is not substantiated by the Bennett and Levy
survey or by interviews conducted by the author with representatives from
major corporations. Employers seem to beZieve it is the employees' right
to expose themselves to the risks linked to the smoking habit.
3. Smoking is an environmental hazard. The discovery that employees who work
with certain substances have a much higher risk of an early death than
their nonsmoking co-workers caught the attention of companies whose pro-
ducts or production process included these substances. Increasingly, the
argument is being made that any degradation of air quality poses a health
hazard to all employees.
Asbestos workers who smoke, for example, have a 92 times gJreater risk of
developing lung cancer than nonsmokers with the same job. Johns Man-
ville Co., the world's largest producer of asbestos, has been the most
aggressive company to take action to reduce the number of smokers who work
with asbestos. In the mid 70's, Johns Manville began implementing a five
point approach to eliminate smoking in their plants. The plan provided:
1. Health information
2. Meetings between local management and union representatives
3. Presentations to the employees on the rationale for not smoking
4. Encouragement for workers to attend partially subsidized smoking
cessation classes provided by SmokEnders
5. Institution of a smoking ban
The company also decided to hire only nonsmokers.34 The company implemen-
ted the program on the premise that there is sufficient epidemiological
data to verify the adverse health effects that can result from the syner-
gism between smoking and exposure to hazardous substances to warrant poli-
cies that eliminate the interactions.
32lnformation obtained by the author from the public relations department of
Merle Normal Cosmetics Co.
33The Smoking Digest, op.cit. TIMN 0086527
34Danaher, op.cit., from Johns Manville, Inc. (Health, Safety and Environment
Department): Nonsmoking program; policies, program, history, implementation,
education material. Denver, CO., 1978.
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The company has stressed that smoking control is not a substitute for all
other workplace environment changes; rather, it is an additional method of
occupational environmental control.
Paul Kotin, MD., Johns Manville's Senior Vice President for Health, Safety
and Environment, believes the adverse effects of smoking must be addressed
to completely comply with the Occupational Safety and Health Act of 1970
that states in Section 5(a):
"Each employer shall furnish to each of his employees employment and a
place of employment which are free from recognized hazards that,are
causing or 15e likely to cause death or serious physical harm to his
employees."
Local unions opposed the implementation of the smoking ban and policy to
hire only nonsmokers. They did not dispute the evidence that smoking was
hazardous in the work environment. They did, however, oppose the company's
right to implement this ban and policy without going through the collec-
tive bargaining process. The unions also opposed the bans because they
were afraid the company would use the aggiessive smoking campaign to dodge
compliance of the safety standards. They were concerned that this ban
against a personal behavior would set a precedent allowing employers to
ban other personal habits or set other health behavior related criteria
for employee selection. Unions were also concerned about employees who
have woNd at the company for many years who might not be able to stop
smoking.
Four grievances against the policy were filed in different states. Three
of the four were decided in favor of Johns Manville and the bans are now
in effect. The fourth was decided in favor of the union. In that case,
the judge decided the company must go through the collective bargaining
process to implement the ban. However, it was decided that the company
can unilaterally implement smoking restrictions. This decision was upheld
in an appeal to the Federal Court. Therefore, in the Texas plant of Johns
Manville where the court derJPion occurred, a smoking restriction rather
than a ban is now in place.
4. Secondary or passive smoking and nonsmokers rights. The recent studies on
the health effects of involuntary smoking or breathing air contaminated
with exhaled smoke have put increased pressure on employers to establish
smoking restrictions or bans. Though the exact physical effect of invol-
untary inhalation of tobacco smoke is being debated, two studies have sug-
gested the health hazards are increased.
35Kotin, Pual, M.D., Lois Anne Gual, "Smoking in the Workplace: A Hazard
Ignorded", American Journal of Public Health, June 1, 1980, Vol. 70, No. 6.
36lnformation obtained in a conversation with Dr. Paul Kotin, Sr. Vice Presi-
dent for Health, Safety and Environment, Johns Manville Corporation, Denver,
CO., July 1981.
37lbid. TIMN 0086528
~, ~c- 59
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a) A study correlated the deaths of 91,000 nonsmoking Japanese women with
the smoking habits of their husbands. An increased chance of dying of
lung cancer was repo5ged to be directly proportional to the amount of
smoking in the home.
b) Another study measured the long term effects of voluntary and involun-
tary smoking on 2,100 middle aged people. It was determined that the
nonsmokers and light smokers who did not inhale scored similarly on a
spirometric test, a measurement of lung capacity. The above groups,
that worked with heavy smokers, scored significantly worse than non-
smokers working in smoke free environments. The conclusion drawn from
the study was that chronic exposure to tobacco smoke in the work e34i-
ronment significantly reduces small airways function in the lungs.
Along with the potential increased risk of lung cancer and reduced lung
capacity, many indiv48uals find cigarette smoking to.be an irritation to
their eyes and skin.
Problems associated with the health hazards and annoyance of exposure to
smoky environments for employers are:
.I11 employees are more expensive employees due to increased medical
expenses, decreased productivity and increased absenteeism.
.The effects on morale have been mentioned by many corporate represen-
tatives. The resentment and friction between smokers and nonsmokers
has been a problem. Nonsmoking employees have become more vocal,
through comments in company newspapers, about their right to a smoke-
free environment. 307. of the managers who responded to the Dartnell
Survey r4?orted employees had raised the smoking issue at one time or
another.
.Law suits attempting to establish the rights of nonsmokers to a smoke-
free work environment have been on the rise. In December 1976, the New
Jersey State Superior Court decision in the Shimp vs. New Jersey Bell
Telephone Company case established a precedent on nonsmokers' rights.
In this instance, Donna Shimp developed a severe allergy to tobacco
smoke and brought a suit against her employer, New Jersey Bell Tele-
phone Company, to have smoking banned in her office. The company had
already placed smoking restrictions in areas housing sensitive tele-
phone equipment that could be damaged by cigarette smoke. The court
ruled that the company must provide "safe working conditions" by re-
stricting employee smoking to the lunch room and lounge on the reason-
ing that "Human beings are also very sensitive and can be damaged by
cigarette smoke. Unlike a piece of machinery, the damage to a human is
38Newsweek, Jan. 26, 1981.
39White, James R., Ph.D., Herman F. Froeb, M.D., "Small Airway Dysfunction in
Nonsmokers Chronically Exposed to Tobacco Smoke", The New England Journal of
Medicine, No. 13, Vol. 302, p. 720, March 27, 1980.
40Stewart, Susan, The Washington Post, June 27, Thirty-four million Americans
are reported to be allergic or sensitive to cigarette smoke.
41Target Survey", op.cit. TIlVIN 0086529
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all too often irreparable. A company which has demonstrated such con-
cern for its mechanical components should have at least as much concern
for its human beings. Plaintiff asks nothing mo42 than to be able to
breathe the air in its clear and natural state."
RECOMMENDATIONS
The conference is designed to cause a reduction in smoking in the U.S. The
various Work Groups represent sectors of society that are "targets of oppor-
tunity." Each is to contribute to the whole by developing action plans that
will help reduce barriers now impeding the.overall goal of a more smoke-free
--and thus more healthy--environment.
Following are a series of recommendations offered to stimulate Work Group dis-
cussions. As written, they represent a range of concepts and approaches
rather than a unified strategy. The recommendations are organized around the
barriers identified earlier, although many are equally applicable to more than
one. Finally, other recommendations are organized around more general topics
such as dissemination and legislation.
Barrier: Cost
1. Prepare a statement, publiclyendorsed by the participating organizations.
and individuals, that contains proof of the cost savings companies can re-
ceive from smoking policies-and programs. These should emphasize the
point that current programs cost between $5-$400 while the savings per em-
ployee per year range from $624-$4,611, based on the studies in the paper.
2. Develop a model cost-benefit equation that will assist companies in mea-
suring their own success/failure.
3. Establish the basic elements of cost upon which all can agree. '
4. From all the cost and economic information, select the points that will
most effectively humanize the issue for individuals (a companion document
to #1 above.)
Barrier: Ignorance
1. Prepare a brief, hard-fact statement, endorsed by all, that supports smo-
king policies and programs. The endorsement and the clarity of the state-
ment are what should set this statement apart from those that already
exist.
a. With an appropriate coordinating mechanism, establish a high-visibility
media campaign for the dissemination of the statement. This should be
accompanied by supportive campaigns through existing channels such as
the American Occupational Medical Association, U.S. Chamber, the Busi-
ness Roundtable Task Force on Health, WBGH, unions, etc. Further,
there should be a direct contact campaign where the CEO's of companies
with programs agree to contact others who do not. This contact can
range from direct exhortation to a single notification about the new
joint statement and its importance.
42 The Smoking Digest, op.cit. From Shimp vs. N.J. Bell Telephone Co. Super-
ior Court of NJ, Chancery Division, Salem County. Opinion of J.S.J. Cruccio,
Docket No. C-2904-75, decided Dec. 20, 1975.
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TIMN TIMN 0086530

NOTE: It will not be easy to get industry organizations to endorse any
meaningful statement due to their fear of retaliation from the tobacco
industry.
2. Develop a"model" corporate policy that encompasses:
-optional policy statements
-assistance for smoking cessation
-option for incentives
-typical community resources
-communication systems that have worked elsewhere
-vending medicine policy
-smoke breaks
-restricted areas
3. Select the key data that every corporate manager should know and which
will favorably influence the decision to adopt smoking policies or pro-
grams. For example, the ratio of absenteeism that stimulated the Dow
program. In some cases, national averages or other corporate examples
should be adequate. However, for other kinds of data it will be necessary
to do the analysis on a company or even location-specific basis. For
these cases, the provision of "how to" instructions will help overcome the
ignorance barrier.
Barrier: Resources
1. Through the Int.eragency Council or some other source, develop a directory
of organizations that provide..smoking cessation programs. The components
of the directory should include:
a. program description,
b. cost
c. success rates with specific references
d. duration
e. space or other requirements
f. ability to train in-house so the company can do its own programs
g. names and credentials of key personnel
h. geographic coverage
i. affiliations
j. tax status
An employer-union committee should design the directory. The Interagency
Council or perhaps HHS or AOMA should verify the information. Proprietary
firms should be included.
2. Establish a program selection guideline chart to assist employers and un-
ions who are in resource-rich areas.
Barrier: Labor-Management Relations
Establish a national level joint task force on smoking control. This group'
would be responsible for:
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TIMN 0086531
T33`%, ~6 2

1. Issuing a broad statement urging all employers, with union participation,
to establish smoking policies and to provide smoking programs. The state-
ment would include the rationale for smoking reduction,but would not dic-
tate the specific policies to be articulated at the local level.
2. Develop an employment strategy for tobacco-related jobs that, hopefully,
will become obsolete. The argument is often made that we cannot afford to
really ban smoking due to employment. This is not so since the industry
is a far greater drain on the economy than it is a contributor. However,
we do need to have a realistic and compassionate plan for workers and
small farmers who may be displaced.
Barrier: Effectiveness
The recommendations on the cost and ignorance barriers are also applicable to
the effectiveness barrier. In addition, a guide needs to be created that ac-
curately and objectively assesses the quality of existing programs and estab-
lishes minimum performance standards, for specific populations, against which
future programs can be measured.
Further, the effectiveness of alternative policies need more work than do spe-
cific programs on which a rather large body of data already exists.
Any work on effectiveness must be sufficiently flexible to incorporate the
many varied motives, measures and audiences that are involved.
Barrier: Liability
1. A joint labor-management task force should work with OSHA to establish a
consensus definition of worker safety that protects employers and unions
that establish health-based restrictions.
2. Terms such as "smoke free" may not in fact be an adequate description of
the air quality that is necessary for good health. Also, this may change
over time as new technology produces improved "smoke-eaters" and air cir-
culation systems. Currently there is no way to have such considerations
help ameliorate the litigious atmosphere surrounding smoker vs. nonsmoker
rights.
3. Work should be started with the American Arbitration Association to devel-
op model arbitration and mediation systems for workers vs. worker and
worker vs. management smoking disputes.
General Recommendations
1. Develop a dissemination plan for the conference statement(s), recommenda-
tions, and products. This should be of multiple-year duration, national
in scope, and comprehensive in its attempt to reach the desired audience
from different,but supportive sources (media, schools, church, medical,
employment, etc.) The dissemination plan for corporations should not
rely on CEO's only. Also to be included are:
TIMN 0086532
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