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Product Design

Premier

Date: Nov 1988 (est.)
Length: 14 pages
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Abstract

Presents the background, development and technology of the Premier cigarette. Describes the design and assembly of this device and states the most critical feature of this product is the tobacco portion. States Premier's objective is to achieve smoking taste and pleasure comparable to low yield cigarettes, testing is being performed on cigarettes with and without tobacco and RJR taste panels conclude that tobacco is a necessary part of design. Indicates the Coalition on Smoking and Health and the American Medical Association have petitioned the Food and Drug Administration contending Premier is a drug delivery system. Reviews polls of individuals that have smoked Premier, notes possible licensing of technology from RJR and reports market share in two test cities.

Fields

Author
Norman, Vello, Ph.D. (LOR R&D VP)
Physical chemist employed by Lorillard since 1970's, V.P. in charge of R & D since 1991.
Hypothesis
Design changes over time
Changes in cigarette design over the past half century.
Health effects
Design changes which have measurably altered health effects of cigarette smoke, both for smokers and nonsmokers.
Introduction of new/unconventional products
Research and development of novel nicotine delivery devices and experimental tobacco designs.
Low-yield cigarettes
Modification of low yield products to assure that adequate levels of nicotine delivery are maintained, and effects of yield changes on toxicity and dependence.
Nicotine transport, transfer, and uptake
Design changes which alter nicotine delivery or effect how the product causes and maintains dependence, including transfer of nicotine from tobacco to smoke, and uptake into the body.
Perceptions of ETS
Design changes to reduce perception of environmental tobacco smoke among smokers and nonsmokers in response to public concerns about the dangers of ETS.
Sidestream constituent yields
Modification of selected sidestream smoke constituents in response to health concerns.
Use of additives
Modification of tobacco products through use of additives and measuring effects on dependence, behavior, and toxicity.
Use of filters, paper, and ventilation
Modification of tobacco products through use of filters, paper, and ventilation, and measuring effects on dependence, behavior, and toxicity.
Keyword
Aerosol
Attribute perception ratings
Brand Specifications
Consumer acceptability (Consumer preference)
Delivery modification
Environmental Tobacco Smoke ETS
Fire safe
Flavor/ Taste (Attribute measure)
Free nicotine (Unprotonated or unionized nicotine)
Human testing
Inhalation (Smoke inhalation)
Intake (Smoker yield)
Low delivery (Reduced delivery)
Nicotine delivery (Smoke nicotine or nicotine yield)
Patents
Perception of draw
Satisfaction
Secondhand Smoke (Sidestream smoke, SS)
Sensory response
Tobacco taste (Attribute measure)
Additive
glycerin
Propylene glycol
Menthol
Smoke Constituent
Nicotine
Design Component
Air dilution
Ash formation
Burn accelerator
Carbon plug
Combustion temperature
Expanded stem (Puffed stem, ES)
Filter length
Filter ventilation (Filter vents, air vents)
Flavorant
Humectant
Nicotine content (Tobacco nicotine content)
Total nicotine in the unburnt tobacco rod
Nicotine transfer efficiency (NTE)
Plug wrap (Plugwrap)
Tipping paper
Woodpulp fiber
Named Organization
American Medical Association (physicians group)
Professional trade group representing American physicians.
Coalition on Smoking and Health (Coalition on Smoking and Health)
An anti-smoking group representing the American Cancer Society, the American Lung Association and the American Heart Association (NYT 5/13/94).
United States Food and Drug Administration
MSA
Nabisco Brands (Subsidiary of RJR for a time, then Philip Morris)
Snack and cookie-manufacturing company, often held by a tobacco company. See RJR Nabisco Holdings Corp.
R.J. Reynolds Tobacco Co. (Cigarette manufacturer (Camel, Winston, Doral))
Cigarette manufacturer (Camel, Winston, Doral)
Lorillard Tobacco Co. (American cigarette manufacturer)
American cigarette manufacturer; makes Kent, MaxSatin, Newport, Old Gold, Style, and True cigarettes.
Brand
Premier Brand Cigarettes ("Smokeless" cigarette by RJR in the early 1990s)
"Smokeless" cigartte marketed by RJR in the early 1990s. Stationary furnace devices such as this operate by separating the combustion material (carbon) from the aerosol generating material (mostly glycerol) such that the inhaled by-products yielded upon smoking are the distilation products (glercerol and water) rather than combustion products (nicotine + smoke constituents). This is one reason why this product failed in market. Flavoring is derived from tobacco, nicotine, the paper roll and sprayed dried extract. Addition flavor of primarily rasberry ketone and chocolate was also added to enhance tobacco taste and give rise to a "pleasing aroma" in the smoke. This added flavor was a major reason that Premier failed in market as the taste was very different from conventional cigs.
Subject
Filters (Design)
Paper (Design)
Ventilation (Design)
additives
aerosol (technology)
Experimental Technology (Technology)
nicotine technology
Smoke Constituents
Smoke Delivery/Transport (Measures)
Sensory Effects—Impact (Effects)
Sensory Effects—Taste (Effects)
Test/Consumer Preference (Testing)
secondhand smoke
Fire Safe Cigarettes (Products)
Novel Cigarette Devices (Products)

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Page 11: ocq91e00 Log in for more options!
Conducting polls has been a very popular pastime in recent weeks, and so I conducted my own scientific poll among Lorillard employees who had tried the Premier. I am not sure what the margin of error in this poll is. This is what I asked: 1. After having smoked your first Premiers, did you like them well enough to buy some more? (Ignore the fact that you are a Lorillard employee and think as if you were an independent smoker). YES NO 2. List some reasons why you like_d..the Premier: 3. List some reasons why you disliked the Premier: 4. What is your favorite brand? a. Do not smoke b. Ultra (<6mg) Menthol Non-menthol LoTar (6-14mg) HiTar (>14mg) I ended up with a panel of 50+ respondents, mostly regular cigarette smokers, some pipe smokers and some non-smokers (never-smoked or ex-smokers). This is what they said: Question 1. Response: There was nobody who would definitely say that "Yes, I will go out and buy some more." There were a number of responses from non-smokers who felt that smokers ought to go and buy some.
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Question 2. Response: The top "likes" categories were the following (more than 10% of the respondents): 1. 2. 3. n i1', J No visible sidestream No ash `6 Innovative, ingenious, good concept 4. Perceived health benefit I'l q Question 3. Response: The top "dislikes" categories were the following (more than 10% of the respondents): 1. Bad taste ~j 2. Difficulties with lighting or keeping it lit . -J' 3. Sidestream odor, room aroma 4. Disposal of the finished "butt" ~~ 5. Bad draw ' 6. Lack of satisfaction ~ 7. Gets hot j There were no discernable differences between the smokers and non-smokers in the "likes" and "dislikes" categories. The conclusion emerges from this, admittedly small sample, that while the article has generated some interest, it is largely viewed as a contraption and that the "dislikes" outweigh the "likes" by such a large margin that very little buying interest is generated. I would like to end this presentation by asking and answering some questions which came to mind. 1. Q. Given all the resources that RJR has at their disposal, and we know that they have some good and knowledgable people in their R&D department, how come they came out with a product that tastes and smells so bad?
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A. This is another puzzle, and one can only make educated guesses. My assessment is that it was a combination of things: 1. There was a premature release of publicity which generated pressures within the company to come out with it before it was ready. 2. The Nabisco people got into the act, and they might well have a different perception of what constitutes an acceptable aroma and taste. 3. There are considerable toxicological constraints which limit the selection of flavorants that can be used. 2. Q. Can the taste and aroma problems be fixed? A. It can probably be improved but there are a couple of caveats. One is the above-mentioned toxicological constraint as to what constitutes a permissible flavor. A second one is that the inside of the Premier gets quite hot, and a large number of compounds that are ordinarily used in cigarettes are too volatile for this kind of a system and would be flashed off very quickly, within the first couple of puffs, and would not be perceptible during most of the smoking process. 3. Q. If the necessity arose, could Lorillard produce such a device to compete with the Premier in the marketplace and be outside the patent coverage of RJR? A. Not within a short time frame. 4. Q. Is our R&D working in this area?
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A. Yes, we continue to work on new products and product improvements, but it is a little premature to talk about specifics at this time. 5. Q. Could the Premier technology be licenced from RJR? A. Probably, but again, there would be a long lead time, particularly to acquire the manufacturing equipment and make it work. 6. Q. How is the Premier doing in the test market areas? A. The latest MSA New Product Tracking Report put the initial market shares at 1.19% in St.Louis, 1.76% in Phoenix and 2.56% in Tuscon, but these readings only indicate initial interest, and do not repreresent repeat buying of the product. Consumer reaction appears to be largely negative and parallels what we found in our survey, but our information is mostle anecdotal or is based on what we read in the newspapers. In the next presentation, Dick Safley will give some first-hand observations about what he has seen in the target areas.

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