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r,SL8.N NIARIiETTNG ;' CONIltiIUNICATTDN Adivision ot 3RGi3 x~nn~cl,, m, .: :~ Qualitative & Quantitative Multicultural & Multilingual 1301 Shorewoy Rd. Ste 100. Betmont. CA 94002 Voice (a15) 5955028 • Fox (d15) 595-5407 Sandra M.J. Wong, Ph.D. Ph.D. Cultural Anthropology, Stanford University M.A. Cultural Anthropology, Stanford University M.A. East Asian Studies, Stanford University B.A. Asian Studies, San Diego State University Dr. Wong has extensive experience in communication research among individuals, groups and organizations. As a trained cultural anthropologist with a specialty in Asian Studies, she explores ways to provide ethnographic and cultural insights that strengthens the effectiveness of a company's business strategy in the Asian markets. Her research experience encompasses consumer products, telecommunications, financial services, insurance, retail, travel, business to business and service sector organizations. As a business professional, Dr. Wong has over fifteen years of interpersonal and intercultural communication experience. She has designed and implemented numerous interpersonal communication, intercultural preparedness and diversity training sessions. She has developed and conducted cultural awareness and adaptation programs for both Japanese and Americans. Dr. Wong has also culturally adapted presentations and training programs for audiences in Asia and Latin America. She has conducted many assessments and facilitated numerous sessions to help resolve issues that arise due to cultural and value differences. Dr. Wong has extensive experience as a Human Resources manager with demonstrated project management skills. She has designed and conducted skills training in interviewing, group facilitation and group dynamics. She has trained others to "listen and capture" the voice of both internal and external customers. She has developed, implemented and managed various employee/management development, organizational effectiveness, total quality, organizational assessment, employee communication, career/life planning, staffing and reduction-in-force efforts throughout several Fortune 5 and Fortune 300 corporations.