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, !f / . PhiliConfidentiai T~ : [Clo . -.. C&I Plan # 78 AOP CODE: N/A Problem 1992 Union Contract consolidatedthe Forkiift/Checker and General Laborer classiflcation. Some General Laborers are not trained to perform forklift and/or checker assignments In various areas. Start Date 9/18/92 Problem Soiving Determine training needs and develop training schedule so that we can abide by the Ob eciive intent of the Union/Maria ement a reement Team B. Estes„D. Half. C. Hartseil, D. Orms, D. Am ey, A. Moore. W. Williams ' Solutions and Date Will train sufficient numbers In each area to support lift truck assignments In those Implemented areas (Manpower General Laborers to be trained for Shipping). Once Implemented, all Packing General Laborers will have been trained and two per shift per line will have been trained InBiending and two Manpower Generat Laborers will have been trained per shift for Shipping. In addition area checking training needs will have been satisfied. Checker training has been completed: Shipping - 4/22&23/93, Warehouse 4/28&29/93. All lift assignment training is scheduled during the month of June (7-9, 14 16, and 21-23). Measures of N/A Effectiveness Befor Measures of N/A Effectiveness After TQM's Impacted ~/A Close Out Date 23-Jun-93 C&ICLOSE.XLS Issue Date: 5/5/93