Coupon Redemption Payment Policy
Date: 07 Feb 1992 (est.)
Length: 14 pages
Jump To Images
Length: 14 pages
Jump To Images
- Herman, M.
- LEGAL DEPT FILE ROOM
- MANU, MANUAL/CATALOG
- ENVE, ENVELOPE
- FORM, FORM
- PROM, PROMOTIONAL MATERIAL
- Herman, M.
- 91310752-0753 Lorillard Coupon Redemption Instructions
- 91310754-0755 Lorillard Coupon Redemption Instructions
- 91310756-0767 Coupon Redemption Payment Policy
- 91310782-0791 Lorillard Coupon Redemption Payment Policy
Page 1: nab00e00
PROMPT PAYMENT FOR PROPERLY REDEEMED COUPONS You will find Lorillard to be fast, fair and firm in its handling of coupon redemption. We make payment for properly redeemed coupons quickly and accurately. Non-payment of irregularities are based on relevant facts. Our customers are given the opportunity to inquire or submit information through our customer service telephone number 1-800-544-6222. We promise a rapid resolution of inquiries. PAYMENT REVIEWSIDECISIONS Several inspection and control steps. Multi-faceted evaluation including: - study of physical appearance. - computerized trend analysis. - volumetric comparisons. - redemption/sales ratios. - regional analysis/in-market checks. Prompt payment made if coupons are properly redeemed. Gy~e!e~e~C!/uG CUSTOMER INOUIRY HANDLING Availability of customer service telephone number 1-800-544-6222. Detailed explanation given upon request. Information required relative to proof- of-purchase/other pertinent evidence. Opportunity for non-payment reversal. Dependent on new evidence provided. Rapid resolution. 91310768 The only business we do is the business you do. We never forget that.
Page 2: nab00e00
KF,N,r III GOLD u09S; KE Newport r_ .5c3tln ;~ u ~t ~~ ~tPx e It's our policy to make prompt payment for properly redeemed coupons on these fine brands KENT GOLDEN LIGHTS KENT III KENT NEWPORT NEWPORT STRIPES TRUE OLD GOLD SATIN TRIUMPH MAX
Page 3: nab00e00
Newport Kent True Max Satin Irrumph L-OfZ/LG.,q P-0 (MANUFACTURER NAME) F(Your store name will be O printed here.) M S YOUR ACCOUNT NUMBER O (Your Account Number will be -wl printed here ) . ~ FOR FASTER PAYMENT PLEASE USE THIS INVOICE. NO. COUPONS X FACE VALUE = AMT NO. COUPONS X FACE VALUE = AMT 1O 0 .50 _,: o0 1,20 1.00 IzlOO I 3 ® 1.z5 ,3 ~s l I TOTAL FACE VALUE ,'Z 0 I7-f TOTAL NO. aFCOUPONS [ I 2~' HANDLING z 00 ~ POSTAGE 122 ~ GRAND TOTAL ,22 !97
Page 4: nab00e00
Please identify the manufa -_,- r you are invoicing F R M 9i31o??1 Your Account No. fnvoice No, Date Newport Kent True Max Satin Triumph FOR FASTER PAYMENT PLEASE USE THIS INVOICE. NO. COUPONS X FACE VALU MT NO. COUPONS X FACE VALUE = AMT I I f I 1 4 I f 1 I I TOTAL FACE VALUE I L T0TAL N0. I OF COUPONS I ~ F--71 HANDLING I 7 POSTAG E ~ ' I GRAND T OTAL
Page 5: nab00e00
Page 6: nab00e00
Nielsen Clearing House ~ tCorpo[ation 71~eDu~n&B[ad5ttee Customer Service Telephone Number 1-800-544-6222 Nielsen Clearing House serves as the Coupon Redemption Agent for coupons issued by Lorillard. Our Agreement with Lorillard calls for us to reimburse retailers promptly for all legitimately redeemed coupons received from all authorized Lorillard dealers. A copy of the Terms and Conditions of Lorillard's coupon offers is enclosed. Since this is the first time you have submitted Lorillard coupons for redemption, listed below are the steps you should follow: 1. Separate Lorillard coupons from any other manufacturers' coupons. The only coupons that will be honored will be Kent, Newport, True, Old Gold, Harley Davidson, Heritage, Max, Satin, Triumph and Spring. 2. Sort the Lorillard coupons in separate groups by value, (i.e. place all of the 500 coupons in one pile, place all of the $1.00 coupons together in one pile, etc.). 3. Then count the coupons by value (i.e. 10 at 50T, 12 at $1.00, etc). Use the enclosed blank invoice and enter those figures in the spaces provided (example attached). 4. Total the value of your Lorillard coupons and enter the figure in the box labeled "Total Face Value". 5. Put the number of coupons that you are submitting in the box labeled "Total No. of Coupons" Multiply that number by 8cC and enter the amount in the space provided for "Handling" charges.
Page 7: nab00e00
Nielsen deanng House a canpanyaf Coriiard Coupon Redemption Instructions -Page 2 Jsg'rnenun&sradstreetcorporaEion Rev. May1990 6. Enter the dollar amount of the postage in the space provided. 7. Finally, add the Total Face Value, the handling and the postage together to arrive at your Grand Total for the invoice. 8. Mail the coupons along with the invoice to the following address: COUPON REDEMPTION CENTER P.O. Box 870096 El Paso, Texas 88587-0096 (A preaddressed envelope is enclosed for your first submission). 9. Within 20 working days your coupon submission will be pro- cessed and a check for the full amount of the submission will be on its way back to you. 10. The reimbursement check will be a two part form. The top part is your reimbursement. The bottom portion is a "turnaround" invoice. Use this invoice when it is time to send your next submission of Lorillard coupons to us. Thank You.
Page 8: nab00e00
LORILLARD COUPON REDEMPTION PROGRAM Thank you for your interest in partic ting in Lorillard's Coupon Program. In order to efficiently process your coupons, we need to assign you to an account number. Please complete information below. Mail completed form and your coupons in the pre-addressed envelope. Upon verification, your coupons will be processed for payment in accordance with Lorillard coupon terms. Information provided will be kept confidential and is for the sole use of Lorillard's redemption agent, Manufacturer's Coupon Control Center. CRS# BUSINESS NAME FORMER NAME (IF ANY) BUSINESS ADDRESS (P0 BOXES ARE NOT ACCEPTABLE WITHOUT A STREET, ROUTE, OR HIGHWAY NUMBER) CITY, STATE, ZIP ~ AREA CODE/PHONE NUMBER MAILING ADDRESS - - ~ ~ HOW LONG IN BUSINESS AT PRESENT ADDRESS? NAME(S) OF OWNER(S) OR OFFICERS C -~ ~ HOW WOULD 0 SUPERMKT/SUPERETTEE O MFSClGENERAL 0 LIQUOR STORE © TOBACCO ~" YOU IDENTIFY 0 DEPARTMENT STORE O CANDY/CONFECTIONARY 0 HARDWARE O CONVENIENT YDUR BUSINESS? 0 VARIETY/DISCOUNT O DRUG STR/H&B AIDS ED FEEDIPET FD. STORES O OTHER (SPECIFY) COUPONS ARE PRESENTLY SUBMITTED (CHECK ONE) ARE YOU SUBMITTING COUPONS FOR MORE THAN ONE STORE? 0 YES 0 NO 0 A. DIRECT 0 B. THROUGH RETAIL CLEARINGHOUSE fF YES, GIVE ADDRESS OF ALL STORES ON THE REVERSE SIDE. O C. BQCH © D. NONE OF THE ABOVE DO YOU OWN OR LEASE ALL THESE STORES? IF YES El YES O NO IF YOU HAVE CHECKED B PLEASE GIVE NAME , WfLL THESE STORES SUBMIT COUPONS DIRECTLY TO US? 0 YES DNO APPROXIMATE ANNUAL SALES VOLUME IF STATE REQUIRES CIGARETTE LICENSE INTERNAL REVENUE IDENTIFICATION NUMBER PLEASE PROVIDE NUMBER NAME & ADDRESS OF YDUR CIGARETTE SUPPLIER "I CERTIFY THAT THE STORE(S) NAMED ABOVE IS A BONA FlDE RETAILER ESTABLISHMENT" SIGNATURE TITLE DATE
Page 9: nab00e00
NieIsen Cleanng House 11B ~ wmpanycorporabon Customer Service Telephone Number 1-800-544-6222 THE COUPON TERMS OF LORILLARD TOBACCO COMPANY This document constitutes Lorillard's contract to redeem coupons for its products sold at retail. Sellers of Lorillard Tobacco Company (Lorillard) products at retail may accept Lorillard coupons from retail customers only when redeemed in connection with their purchase of the specified product(s) and in accordance with the Terms set forth on the Coupon itself (these Terms are reproduced below). If you meet these conditions, Lorillard will reimburse you for the face value of the coupon plus 80 handling, as well as for reasonable postage fees. By submitting Lorillard coupons for reimbursement you are representing and warranting that the coupons were presented by consumers in a retail trans- action in accordance with Lorillard's offer to consumers and that the face value of the coupons was deducted from the retail selling price of the brands/sizes stipulated. Submission of the Lorillard coupons for reimbursement also consti- tutes agreement on your part to present to Lorillard, on request, proof of purchase of sufficient stock to cover coupons presented. Any use of Lorillard coupons other than as provided herein may constitute fraud. Lorillard reserves the right to withhold payment on any coupon submis- sion containing coupons which have not been redeemed in accordance with the Terms herein and to confiscate all coupons submitted. Lorillard reserves the right to determine the time, place and method of distribution of Lorillard coupons. Any transfer, assignment, reproduction, or other distribution of Lorillard coupons, not authorized in writing by a designated Loril6ard representative shall render those coupons void. Nielsen Clearing House, a company of the Dun & Bradstreet Corpora- tion, El Paso, Texas, has been designated as the Lorillard Redemption Agent. Clearinghouses and coupon processing centers may submit Lorillard coupons on behalf of retail operations provided that a Nielsen Clearing House COUPON CLEARING HOUSE AGREEMENT with Lorillard is currently in force. LoriElard may terminate this agreement and the authority to redeem coupons at any time upon reasonable notice.
Page 10: nab00e00
MAPit/FACFUR 'S COUPON 22082b INSTANT SAVINGS SAVE$2CONARTON oF 1\.ENTANY STYLE. COFISUMERS: Thls coupon is radeemable iF you comptywkh thEs offerand obtalned the coupon property: A. I orfginak ccupon per purchase of a carton of Kent, any stze, any styte: B. Coupon good only in the U.S.A., may not be traded and void where prohibited, taxed or otherwise restricted; C. You must be 21 or older and pay any appl'~cabte sales tax; 0. Use other than specifled above may be itfegal and frauduEent DEALERS may redeem coupon at face vafue off regutar store price upon compflance with Coupon Tenns (incorporated by reference and avalfabte by mail from address below). Dio payment will be made on misredeemed coupons and such will not be returned and attempted redempticn in knowing viofation of thisoffer may be fraudufent. Cash value $.tA}5. Handling aliowance 8S per coupon. DEALERS ONLY: Mail to: Coupon Redemption Center, P.O_ Box 870098. EI Paso, Texas88587-009C. plOT A LORILLIRO MAIL AOORESS_ 220826 91310778 EXPIRES 12/31/9f ii 5 26100 I