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TAN REVIEW . ORC RECOMMENDATIONS - TI IMPLEMENTATION EXHIBIT I February 24, 1983 , a 5L8SG9E0

ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION State TAN Advisory Committee . o Cleariy define the role and activity of the state . o Committee Representative (CR) position description 00~ commlttee; improve caliber of membership and input was sent to all companies; eome conipanies are of CR's. ' reaffirming the Smportance of the CR osition and - . the committee to their CR's; en through the TAN ewards program. o Establish single commlttee where an Area Director o Not practical due to several factors; covers muitlplestates. , . geographical limitations; legislative concerne; . . and member company CR appointments vis a via company aales territories. s4es4.9eo r

ORC RECOMMENDATION ' STATE ACTIVITIES IMPLEMENTATION Training and Communicatlons/PR Capability (continued) Training and Communlcatlona/PR Capability (continued) o Update TAN Field Manual. . o Has not been completed. o Modify training/communlcatlona concept. .. .. o Plans are beingdeveloped for TI Public .. Relations Division to assume responsibility . for the development of materlals; field sLaff . would be the delivery system for the materl.- ala. T88SIL9E0

ORC RECOMNENDATION , STATE ACTIVITIES IMPLEMENTATION Organization Organization o Determine TAN enrollment objectlve, o Now that TAN enrollment has reached . . .80,000, special programs are being . .. . ' - developed to--address the Activists -- e those who will respond to mobilizations • , when asked. Enrollment will continue to - . Sncrease, but at a lesser rate than before; , the emphasis 1s on quality enrollment rather . - than quantity. Tobacco states still remain a - problem area. o Broaden support for tobacco isaues. LLSS49E0 Field staff has responsibility for coalition and alliance building with friends of tobacco, media, local . legislators and etaffs and other primary contacts at state and local levels. r

ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION Define Reeponaibllities/Accountabilitiea Define Responsibllities/Accountabilltles o Develop position descriptions for all staff o Completed. personnel. , . 0 Develop written summary of the responsibilities of lobbyists. z~;est~seo Completed (contracts). f

ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION Training and Communications/PR Capability . Training and Communications/PR Capability o Public relations capability and resources should o This ORC recommendation was agreed to by all be the responsibility of the TI Public Relations concerned. Division. . o Reinforce recognition of TAN volunteers, . , o TAN anarde program is now in its third year; o Improve training of field staff . . . . o Varioue training seminars have been held for and lobbyists. field staff and lobbyists: national and regional lobbyists seminars; field staff meeting (issues/ reorganization); Regional meetings regarding self- extinguishing issue. o Hire new position - Manager of Communications o Hired Communications Coordinator; regional VP's and Training. responsible for field staff training. 088SG9E0 ! i

t CRC RECOMMENDATION . STATE ACTIVITIES IMPLEMENTATION Organization . . Organization o Compress two levels or field staff into one; ., .. ,. oFour regional "Vice President" positions in create "Sector Managers" located in Washington . Washington were created during the TI/TTC to supervise fieldstaff, ,.. . amalgamation and reorganiaationprocess; Area manager position was abolished; Area Di- s rectors report-directly to VP. o Lobbyists report to "Sector Managers"; coneoli- o Lobbyists report to appropriate regional VP; date TI and TTC lobbyists when poseible, consolidation, or elimination of surplus lobbyists, continues where possible. o Concentrate management staff at head- 0 VP's, Director of Legislative Affairs, quarters level. Manager - Administrative Services report to8enior VP/National TAN Director. , , Communications Coordinator reports to .Mgr.= Administrative Services. 9LBS~9E0 o Clarify responsibility for local lobbying. 0 Area Directors have responsibility for local lobbying.

ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION Coordinating Committee . , Coordinating Committee .. . o Committee's function is oversight and broad policy . o All ORC recommendations have been accomplished approval; members-must be able to speak for their . with the formation of the State Activities company; should be stability of membership and Policy Committee. . attendance at meetings; ensure that appropriate goals and targets are set for TAN; TI to provide .. background material to members prior to meetings and tb keep the committee informed of TAN . activities, trends and plans. . 6G,BSG.yEO

ORG RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION Mobilization Response Procedures - Mobilization Response Procedures oStandardize mobilization procedures. 0 Mobilization procedures have been standard- ized ' Szed to the extent possible; effectivenesa of mobilizations has improved; exploring feasi- `bility of centralizing the mobilization - ' process.- -- o Implemented anticipatory action requests. Developing improved methods of measuring response by TAN members to mobilizations. Computer Support Capability ' Computer Support Capability 0 Streamline data entry function. o The TI in-house computer group has completely revamped the TAN computer system since it was taken over from an outside ven- dor in late 1981. Data entry procedures are greatly improved; procedure manual for field . staff use was developed; response time to mobilizations has been reduced dramatically. esasZ4sEo / /