Tobacco Documents Online

ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION Coordinating Committee Coordinating Committee o Commlttee'e function la overeight and broad policy 0 All ORC recommendatione have been accompllahed approval; members muet be able to epeak for their with the formation oCthe8tate Activltiee company; ahouldbe stability of membership and Policy Committee. attendance at meetings; ensure that appropriate goals and targets are set for TAN; TI to provide background material to members prior to meetings and to keep the committee inPormed-of TAN activities, trends and plans. 1 k ` N S99S419E0

oRC RECOMMENDATION Training and Communicatione/PR Capability (continued) o Update TAN Field Manual. STATE ACTIVITIES IMPLEMENTATION Training and Communicatlona/PR Capability (continued) 0 Hae not been completed. o Modify training/communlcatione concept. o Plane are being developed for TI Public Relatlona Dlvlslon to aeaume reeponalblllty for the development of materlala; field ataff would be the delivery eyetem for the materl- ala. 49gS1,9E0 / k.,.,A . , I

oRC RECCMMENDAT1oN Mobilization Response Procedures o Standardize mobilization procedures. STATE ACTIVITIES IMPLEMENTATION Mobilization Response Procedures 0 Mobilizatlon procedures have been standard- ized to the extent possible; effectlvenese of mobillaatlonshas Smproved; exploring feaei- billty of centralizing the mobilization process. I o Implemented anticipatory action requests. o Developing lmproved methods of measuring response by TAN members to mobilizations. Computer Support Capability Computer Support Capability 0 Streamline data entry function. o_ The TI in-house computer group hae completely revamped the TAN c_omputer system since St was taken over from an outside ven- dor in late 1981. Data entry procedures are greatly improved; procedure manual for fleld ~ ataff use was developed; response time to mobilizations has been reduced dramatically. F 698SI19E0

ORC RECOMMENDATION Organization . o Determine TAN enrollment objective. o Broaden aupport for tobacco leeuea. Organization o Now that TAN enrollment hee reached 80,000, special programa are being developed to addresa the Activlets .-- those who will respondtomobllizatlone when asked. Enrollment will continue to increaee, but at a lesser rate than before; the empheeieis on quality enrollment rather than quantity. Tobacco-etatee atlll remain a problem area. 0 Pield staff hae responsibillty for coalition and alliance building with friends of tobacco, media, local leglalatore-and ataffs and other primary contacte at state and local levela, CJ9Sf..1.7CV

ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION Training and Communlcatione/PR Capability Training and Communications/PR Capability o Public relations capability and resources ehould 0 This ORC recommendation was agreed to by all be the responslbillty of the TI Public Relations Division. concerned. . ! o Reinforce recognition of TAN volunteers. o TAN awards program le now in its third year; 4j wtn-bourb dq*s% o Improve training of field staff o Various training seminars have been held for and Iobbyiete. --- - field staff and lobbyists: - national and regional lobbyists seminars; -- field staff meeting (iasues% reorganlzatlon); -- Regional meetings regarding eelf- extinguiahing-lssue. o Hire new position - Manager of Communications o Hired Communications Coordinator; regional VP-e and Training.- -- ---- responsible for-fleld staff training. 998S~.9E0

ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION - • Organization Organization o Compress two levels or field staff into one; o Four regional "Vice Preaident" positions in create "8ectorManagers" located in Washington Washington were created during the TI%TTC to aupervlse field atarf. amalgamation and reorganization procesa; Area manager position was abolished; Area Di- rectors report directly to VP. o Lobbyists report to "Sector Managere"; consoli- 0 Lobbyists report to appropriate regional VP; date TI and TTC lobbyists when possible. consolidation, or elimination of eurp_1_ua '---- -- - lobbyists, continues where poaelble. o Concentrate management staff at head- o Vf'e, Director of Legislative Affairs, quarters level. Manager - Administrative Services report to Senior VP/Na_tlonal TAN Director. ' , Communicationa Coordinator reportato ' Mgr.- Administrative Services. zses419Eo I o Clarify responsibility for local lobbying. o Area Directors have responsibility for local lobbying. -

ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATION Deflne Reeponalbilltlea/Accountabilltiee Define Reeponelbilltlee/Accountabilltiea o Develop positlon deacrlptlona for all etaff 0 Completed. pereonnel. o Develop written eummary of the reaponeibilitiea of lobbylata. o Completed (contracta). , 99SS4.9E0

i ORC RECOMMENDATION STATE ACTIVITIES IMPLEMENTATICN - State TAN Advleory Committee o Clearly define the role and activity of the etate o Committee Reprea_entatlve (CR) poeltion descrlptlon committee; Smprove caliber of inembershlp and Snput waa eent to all companleo; some companlea are of CR's. reaffirming the importance of the CR Q~a,l~tl~on and the committee to their CR'e; and through the TAN . awarda program. o Eatablieh eingle committee where an Area Director o Not practical due to aeveral factore: covera multiple etatea. geographical llmitatlona; legislative concerne; and member company CR appointments via a via company salea terrltorlea. v9BS49E0

RECEIVED MAR 2 i 1963 A. J. STEVENS -r c

TAN REVIEW ORC RECOMMENDATION3 - TI IMPLEMENTATIUN Z98SL9E0 I February 24, 1983 I