Abstract
This 1996 marketing research report from R.J. Reynolds was designed to help RJR determine where its target customers live, what their interests are, etc. Using a marketing research method called "Prizm clustering," smokers are divided into groups of similar socio-economic background, lifestyle, educational level, neighborhoods, and interests. Entertaining nicknames are then assigned to the groups to differentiate them, like "Kids 'n' Cul de Sacs," "New Eco-Topia," "Shotguns and Pickups," "Hispanic Mix," "Pools 'n' Patios," "Norma-Rae-ville," "Money & Brains," "Towns & Gowns," "Gray Power," "God's Country," "Hard Scrabble," "Big Fish, Small Pond," and many others, for a total of 62 demographic groups. Names of the groups are listed on page 12 of the document, and on various subsequent pages.
This report gives the average consumer insight into this method through which corporations market to American consumers, and how companies view those markets, or "targets."
Fields
- Quotes
Forming custom target groups
The next logical step is to define PRIZM target groups. A PRIZM target group is a customized grouping of clusters that together represent a strategic target for your product.
EXAMPLE
Indices indicate that your best customers for a premium imported beer are likely to be found in suburgan Clusters 1,2, 12 and 14 (Blue Blood Estates, Winner's Circle, Upward Bound and Country Squires). You decide to group these Clusters into one primary target group, which you nickname Suburban Entertainers.
The indices also indicated that good customers are likely to be found in Clusters 5, 11, 15 and 16 (Kids and Cul-de-Sacs, Second City Elite, God's Country and Big Fish, Small Pond). You decide to group these Clusters into a secondary target, which you nickname Family Fun-Lovers.
- Company
- R.J. Reynolds
- Author
- Mezzina, Brown (Marketing research company)
- Recipient
- R.J.Reynolds
- Operation/Project
- Target Marketing
- Segmentation
- Named Person
- Mezzina & Brown
- Simmons
- Ac Nielsen
- Mediamark Research
- Timei Inc Group
- Donnelley
- Advo
- Database America
- Metromail
- Polk Direct
- TRW Target Marketing Services
- Claritas
- Type
- REPORT
- Subject
- marketing
- marketing research
- marketing strategy
Document Images
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PRIZM Profiles - Who are the targets?
MEZZINA & BROWN
SMOKE CAMEL FILTER
Copyright 1996, Clsritu Inc. . .. PRIZM Profiles - Who ete the tugets?
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PRIZM Profiles - Who are the targets?
Table of Contents
Introducdon Section I
Summary Description of this Analysis Package
Who are the targets? Section II
Understanding PRIZM Profile Reports
Cluster Profile Charts & Reports
Next Steps Section III
Media Targeting
Outdoor Advertising
Direct Marketing
PRIZM Link Partners
PRIZM Cluster Narratives Appendix
Copysight 1996, Claitu Inc. . PRIZM Profiles WTo are the urgets?
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SMOKE CAAEL FILTER (2.03%)
The numbers enclosed in parenthesis indicate the percentage of total MRI respondents that use
the particular product or service behavior.
Claritas geocodes and assigns PRIZM Clusters to the MRI respondent records. Profiles are
drawn using a two-year doublebase of approximately 40,000 respondents. The study is sampled
and weighted to represent known demographic norms for the U.S. as a whole. Therefore, a
national base profile from the weighted study sample is used in the PRIZM Profile analysis. For
a more detailed description of the MRI survey methodology please contact MRI directly
(212/599-0444) and/or refer to their survey methodology statement,
-
PRIZM Profiling
Each MRI survey participant is assigned to one of the sixty-two PRIZM neighborhood lifestyle
clusters. Each PRIZM Cluster represents a distinct consumer market segment comprised of
households with similar demographics, lifestyles, and consumer behavior:
Survey participants who SMOKE CAMEL FILTER were then summarized and cross-tabulated
by PRIZM Cluster and Claritas performed a PRIZM profile analysis of these respondents to
identify market segments which have higher propensities to be customers who SMOKE CAMEL
FILTERS.
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Cnpyright 1996, Clatites Inc.
PRIZM Protiles N'ho are the targeu't

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"Over one percent (profile % Comp = 1.13%) of all adults who drink vodka live
in Blue Blood Estates neighborhoods."
Each percent penetration (% Pen) shows the percent of the universe of potential customers
(usually total households or total population) that use your product in a given type of
neighborhood. A cluster or cluster group with a higher percent penetration for your product is
using your product at a higher rate than one with a lower percent penetration. For example;
"Over twenty-six percent (% Pen = 26.19%) of all adults who live in Blue Blood
Estates neighborhoods drink vodka. This is higher than the US average for all
adults .- twenty percent (total % Pen = 20.34%)."
Each index of concentration (Index) shows the extent to which usage of your product is
concentrated in a given neighborhood type, in relation to an average of 100. An index very near
100 indicates a type of neighborhood that is no more nor less likely than average to use your
product, while a high index indicates a high usage rate. The higher the index above 100, the
better the Cluster or Cluster Group is for your product. For example;
"Adults who live in Blue Blood Estates neighborhoods are 1.29 (Index = 129)
times M likely than the average U. S. adult to drink vodka" or "Adults who live
in Blue Blood Estates neighborhoods are 29% (Index 129 - Avg 100 = 29) more
likely than the average US adult to drink vodka."
and
"Adults who live in Greenbelt Families neighborhoods are only .77 (Index = 77)
times as likelv as the average US adult to drink vodka" or "Adults who live in
Greenbelt Families neighborhoods are 33% (Index 77 - Avg 100 = -33) gss
likelv than the average US adult to drink vodka."
The index of concentration and percent composition are key indicators of Clusters that represent
the best targets for marketing your product.
Starting to identify targets for your product
We suggest that you start your analysis by examining profile reports of the customers who have
already used your product or a similar one, or of people like those customers.
Example
You are marketing a line of foreign cruise packages, so you analyze the Simmons
profile of adults who reported having taken a foreign cruise, compared to a base
profile of total adults.
Copyfight 1996, Claritae Inc. PRIZM Profiles Who ue the tugeu7

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- Income level
. Dwelling type (single family homes, apartments, etc.)
- Race or ethnicity
-Age
- Neighborhood population density (suburban, urban, second city, town or rural)
The Target Finder report and PRIZM Cluster Snapshots Guide are invaluable for this type of
analysis.
3. Each target group should be of reasonable size (as shown by the product percent
composition and base percent composition) - large enough to be statistically stable and to
warrant allocation of marketing resources but not so large as to blur differences in behavior.
Note: While carefully considered, well-defined target groups can be invaluable in increasing the
efficiency and effectiveness of a marketing program, poorly defined groups can significantly
reduce the benefits of a targeting effort.
PRIZM Target Finder Reports are especially useful when identifying custom target groups
because they highlight demographic and lifestyle similarities between Clusters more
comprehensively than a regular sixty-two Cluster report. (See forming custom target groups, in
the previous section.) This.report is identical to the PRIZM Profile Report, ranked by social
group except that it omits the count for the base profile and includes five additional columns of
demographic descriptors that explain the general characteristics of each cluster. Clusters are
ranked and grouped by social group code in descending socio-economic order.
The additional descriptors shown on these reports include:
Income level (SER) - Cluster's socio-economic category (Wealthy, Middle, Low, etc.) with
the Cluster's socio-economic rank in parentheses.
Cluster type (density) - Cluster's predominant neighborhood type (Suburb, Town, Farm,
etc.) with the Cluster's population density rank in parentheses, where DOO is the least
-densely populated and D99 is the most densely populated. ----
Cluster household composition - Cluster's predominant family type(s), for example; Singles,
Couples, etc.
Adult age - Cluster's predominant age group(s), for example; 25-44, 18-34, etc.
Education - Cluster's average level of education, for example; College graduate, Some
college, etc.
Copyright 1996, Claritae Inc. , PRIZM Proliles Who ue the targets?

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Cluster Pro6le Report, quintiles ranked by index - This report shows the same data as the
report above, except that Clusters are ranked by index of concentration and grouped in quintiles
(approximate fifths) of the base count. This format allows you to quickly identify the heavy
users of your product. In addition, you can size the market by viewing the quintile subtotals
percent composition for both the base and the product. For example, you might find that 50% of
your customers come from 20% of the total market.
Contents oja profile report
Most PRIZM Profile Reports include these measures for each Cluster or group of Clusters
(social group or target group):
e Count and percent composition (or % down) for the base profile - the profile of the universe
against which the product profile is compared (total adults, total households, etc.).
e Count, percent composition (or % down), percent penetration (or % across), and index of
concentration for the product profile.
The folowing figure represents a typical PRIZM Profile Report:
Figure 1
Profile of 1. Drink Vodka (20.3%) Versus Base of Total Adults (8immons 1992-93)
PRIZM CLUSTERS BASE PROFILE 1
------------------------------------- ---------------.- -------------------------------
6rp # Nickname Count % Comp Count t Comp t Pen Index
------ - ------- --------------------- ----------- ------ ----------- ------ ------ -.----
31 01 Blue Blood Estates 1,619 ~0.88 424 1.13 26.19 129
81 02 uinner'e Circle 5,413 2.93 1,495 3.97 27.62 136
S1 03 Executive Suites 1,510 0.82 365 0.97 24.17 119
S1 04 Poole & Patios 3,646 . 1.97 1,018 2.71 27.92 137
81 05 Ride k Cul-de-Sace 4,191 2-27 1,039 2.76 24.79 122 .
U1 06 Urban Oo1d Coast 265
U1
07
Money & Braine 2,178
U1 06 Young Literati 1,540
U1 09 Americsn Dreams 3,071
U1 . . 10 Bobemian Mix . 2,763
C1 11 Second City Elite 3,537
Cl 12 Upward Bound 2.508
C1 13 Gray Power 2,872
T1 14 Country Squires 2,677
T1 15 God's Country 4,716
T1 16 Big Fieh. Small Pond 3,065
T1 17 6reenbelt Families 2.499
Total 184,971
50 0.13 18.87
569 1.51 26.12
375 1.00 24.35
6*4 1.84 22.60
,. 708 1.88 25.62_
93
128
120
111
126
1.91 878 2.33 24.82 122
1.36 791 2.10 31.54 155.
1.55 699 1.66 24.34 120
1.45 657 1.75 24.54 121
2.55 1,077 2.86 22.84 .112
1.67 696 1.85 22.56 111
1.35 442 1.04 15.66 77
100.00 37,620 100.00 20.34 100
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Copyright 1996. Clsritu Inc. . ~ PRIZM Proliles Who are the targets?
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PR12M Protile Bar Chart
Nho are the targets?
Profile index bar chart of Smoke Cresl Fitter
vs Base of SMRB 1994/95 Total Adults
Cluster Nickname Base Profile
XCosp %Canp Index 0 Scale Index
100 200 300 400 500
.... ........................ ..... ..... ..... . ...............t
...............................................t................
Families
Sk
41 Bi 1.3 0.3 24
y
g
42 Nw Eco-topia 1.2 1.2 104 ~
43 River City, USA 1.9 1.6 86 ~~
44 Shotpuns i Pickups 1.9 0.2 10 ~~
Blues
l
Cit
i
45 1
1 2
3 210
e
y
nS
S . .
46 Hispanic Mix 1.3 0.0 0 ~
47 lrner Cities 2.0 2.7 134
48 Smalltown Downtown 1.7 1.8 107 I -
49 Hometown Retired 1.2 1.6 133 Isomme
Scrasible
mil
50 f 0
2 3.3 167 Issmass
y
a .
S1 Southside Cit 2
2 3
5 158 I
mimso
y . . s
C3 .. . . ... . . ...
52 Golden Ponds ... .
2.0
0.9 ~-. Rii
53 Rural Irdustria 1
3 6.0 476 Imemomm
.
54 Norna Rae-ville 1.5 0.5 36 mmmmmmm@1
55 Mines i Mills 1
S 2.9 192 ~~
.
T3 ............ ........... ..
56 Agri-Business 1.8 2.5 141 ~~
S7 Grain Belt 1.7 0.9 51 ~~
R2 ..
. . - -
-
58 Blue Riyhways
1.8
1.9 ~
i '
59 Rustic Elders 2.7 1.5 54 esssammel
60 Back Country Folks 2.1 1.8 88 1
61 Scrub Pine Flats 1.8 1.2 67 eimossol
62 Hard Scra6ble 2.0 3.6 186 ~~
~
f'3 ... . . ... . . ...
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P R I 2 M P r o f 1 l e B a r C h a r t
Nho are the targets?
Profile index bar chart of Smoke Newport
vs Base of SMRB 1994/95 Total Adults
~ B Cluster Nickneme
- ------ --------
<1 Big Sky Families
42 New Eco-topia ~ 43 River City, USA
. 44 Shotguns i Pickups
,R1 ... . . ... . . ...
45 Single City Blues
,. 46 Hispanic Mix
- 47 lnner Cities
<8 Smelltown Oowntown
49 Hometown Retired
50 Family Scramble
51 Southside City
52 Golden Ponds
SI Rural Industria
' 54 Norme Rae-ville
, SS Mines & Mills
, S6 Agri-Business
,i 57 Grain BeLt
R2 ... . . ... . . ...
_ 58 Blue Highways
'/ 59 Rustic Elders
60 Beck Country Folks
61 Scrub Pine Flats
62 Hard Scrabble
~3 ,.. . . ...
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,:opyright 1996, Claritas, Inc.
Base Profile Scale Index
XComp %Coap Index 0 100 200 300 400 S00 600
..... ..... .....
...........................................a..........................................
1.3 1.2 91 51
1.2 0.3 29
1.9 1.8 96 ~
1.9 2.3 118 (~ .. .
1.1 3.1 275 ~
1.3 5.0 383 ~
2.0 11.9 600 ~
1.7 2.0 117
1.2 0.5 39
2.0 2.2 111
2.2 7.6 339
~
.......................................
2.0 0.2 10
1.3 0.2 15 1.5 3.1 211
1.5 0.7 45
.......................................
1.8 1.4 81 ~~
1.7 1.0 57
... . . ... . . ... . . ... . . ... . . ... . . ... . . ... .
1.8 0:9 48 emonvol
2.7 0.7 24
2.1 2.0 95 ~
1.8 3.1 174
2.0 0.7 36
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PBI2M Profile Report
.
lM aro the targets?
Profila of 1. 9iake Csael Fitter
Verau Base of StRB 1994/95 Total Adulta
RarfCed by Sxial Grotip
PRI2M CUSTERS BiISE PROFILE I .
...................................... .................. ................................
Grp R NiClarent Cant % Cmp Cauit X Ccap X Pen Indeu
........ ....... ..................... ........... ...... ........... ...... ...... ......
RI 43 River City, t15A 3,538 1.87 62 1.61 1.73 86
RI 44 Shotpre i Pidaps 3,624 1.92 7 0.18 0,19 10
lp 45 Sirole City Blues 2,112 1.12 90 2.34 4.26 210
L13 46 HiapaniC Mi% 2,483 1.31 0 0.00 0.00 0
td 47 Imx Cltiea 3,762 1.99 102 2.66 2.71 136
p 48 Saelltan Oantan 3,165 1.67 69 1.80 2.18 107
p 49 HarctCrn Retired 2,255 1.19 61 1.59 2.71 133
p S0 Family Scraible 3,741 1.96 127 3.31 3.39 167
C3 51 Southalde City 4,214 2.23 135 3.51 3.20 158
11 52. Golden Pards 3,7L3 1.97 36 0.94 0.97 45
73 53 Rurol Irdatria 2,381 1.26 230 5.99 9.66 476
73 54 Nonm Rarvllle 2,754 1.46 20 0.52 0.73 36
73 55 Mineo & Mitte 2,827 1.49 110 2.86 3.89 192
R2 56 AgrlB sinas 3,317 1.75 95 2.47 2.86 141
R2 57 Grain Balt 3,216 1.70 33 0.86 1.03 51
R3 58 Blue Hidaays 3,426 1.81 74 1.93 2.16 106
13 59 RuatiC Etders 5,178 2.74 57 1.48 1.10 54
R3 60 Beck Ca mry Potks 3,988 2.11 71 1.85 1.78 88
R3 61 SCnb Pine Ftats 3,404 1.80 46 1.20 1.35 67
R3 62 Hard SCrehble 3,706 1.96 140 3.64 3.78 186
Total 159,149 100.00 3,841 100.00 2.03 100
Cqyri¢it 19%, Claritas, Inc.

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Outdoor Advertising
Outdoor targeting can be accomplished using Claritas' local maps depicting the presence of key
target groups or market potential index (MPI) scoring to locate desirable board locations. In
addition, there are several outdoor companies that work with Claritas and can prepare the maps
for you directly.
Direct Marketing
Direct marketing is the most precise way to hit your target -- you are sending your message to a
specific household. It is also the most measurable medium available for targeting. Setting up a
campaign to maximize your investment is critical; there are many factors to consider such as:
Is the user/purchase profile the same as those who respond to a similar offer through the
mail?
Should I use compiled or vertical lists or a combination of both?
Should I vary my creative message by target group?
What is a response rate I should expect?
How do I set up a direct mail test and measure results?
The following is some basic information on how you can incorporate PRIZM into your direct
marketing effort, however, we strongly recommend the use of a direct mail agency or service
bureau to help you set up an effective and efficient campaign.
Compiled lists are those derived from sources including telephone books and automobile
registrations. Most offer broad coverage (approximately 80-85% of all U.S. households) as well
as selectivity by key demographic variables such as age, income and type of dwelling unit. Each
of the following lists has been PRIZM coded as well to allow the selection of PRIZM targeted
names for direct marketing campaigns:
ADVO (shared, solo & saturation mailings)
Database America
Donnelley Marketing
Metromail
Polk Direct
TRW Target Marketing Services
Copyright 1996, Claritu Inc.
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PRIZM Mdysis 1+
