Jump to:

Anne Landman's Collection

Mindset Segments.

Date: 03 Jan 1991
Length: 29 pages
510320848-510320876
Jump To Images
snapshot_rjr 510320848-510320876

Abstract

This document offers what is described in the tobacco industry as "psychogrpahic data" on smokers. It attempts to draw a picture of the personalities of people who smoke different brands of cigarettes, in order to determine how to market to them.

Some of the classifications of people are called

Sensation Seeker Contemporary Flashy Ambitious Working Class Well-rounded Striver Socially Conscious Passive Old Reliable Frustrated Blue Collar Blue Collar Low End Blue Collar Big Spender Passive Agressive Female Lively, Taste-Oriented Female Actively Concerned Female

The descriptions of these smokers aren't necessarily complimentary, either. For example, according to RJR the passive-aggressive female mindset believes that "Life isn't fair to women." She is frustrated, lacks inner resources, emulates males, likes junk food, feels she has little control over her fate, is mainly negative about the future and smokes brands like Marlboro, Camel and Winston.

The Frustrated Blue Collar Mindset has low self-esteem and doesn't feel manly because he's not a good breadwinner. He is disappointed with life, and may be an overweight, sedentary beer drinker. According to RJR, This man "wants a strong, masculine cigarette to compensate for personal inadequacies." He also "may be attracted to Camel because the fantasy/adventure gives hope of escaping from a bleak lifestyle."

Thus we see that in the tobacco industry's eyes, a cigarette is more than simply a drug administration device. The symbolism a company attaches to its brands provides hope, fantasy, escape, and pleasure to needy, low-income, hopeless, frustrated and downtrodden blue-collar workers.

User-Contributed Notes

Fields

Quotes

(From Page 7)

Sensation Seeker Mindset

("If it feels good, do it.")

Brands: -Marlboro -Camel

Personality Characteristics--

- Flamboyant and outspoken, but underlying psychology is a passive victim. --Emotionally insecure. --Feels he can't make it on his own. --False sense of bravado. --Seeks sensation to compensate for feelings of personal inadequacy. --Needs strong sensate experiences. --Smokes, drinks, gambles to get more out of life. --Doesn't deny himself physical experiences. --Wants high excitement of risky sports and other activities. --Likely to to dissatisfied with job, personal relationships. --Doesn't take charge and make plans. --Disorganized, spontaneous. --Vulnerable to lotteries and get rich schemes.

APPEARANCE/PRESENTATION --Not well put together; may be somewhat seedy. --More sloppy than neat. --Unconcerned about fashion, trends. --Doesn't worry about the look he projects to others.

PEOPLE ADMIRED

--John Wayne, "He had balls." --JFK, "Stood up for his principles." --Paul Newman, "Races Cars." --Showy people who seek to be the center of attention. --Andrew Dice Clay's outrageousness.

GOALS:

--Limited occupational goals; likely to list all the reasons he doesn't have a job or financial security; blames his problems on outside forces.

ATTITUDES ABOUT THE FUTURE:

--Pessimistic, no control over the future. --Lacks feelings of security on a personal level, and for society. --Uncertain about employment and the economy. --The older man longs for lost youth; wants action and sensation to reassure himself he isn't over the hill; negative attitudes about the future.

SMOKING ATTITUDES:

--Smoke as long as it isn't specifically banned. --Low concern about the rights of others. --Doesn't dely gratification; has a cigarette when he wants it. --May take the offensive; feels he's being discriminated against as a smoker.

BRAND ATTITUDES

--Very brand loyal; wants structure. --Needs stability, strength and reliability in a cigarette. --Wont' risk the disappointment of a cigarette that doesn't satisfy him. --Relates to the strength and masculinity of the Marlboro man. --A strong brand image and a strong cigarette reinforce his masculinity. --Older man may not relate to Camel's excitement and class. Camel projects contemporary "winner" image, and this person feels inadequate.

Company
R.J. Reynolds Tobacco Company
Author
N/A
Recipient
N/A
Region
United States
Type
Report
Named Person
Clay, Andrew Dice
Cruise, Tom
Dean, James
Eastwood, Clint
Evans, L.
Hope, Robert (Bob)
John Fitzgerald Kennedy (JFK)
Jackson, B.
Jackson, M.
Jordan, Michael
King, Marrtin Luther
Knotts, Don
Newman, Paul
Norton, Edward
Streep, Meryl
Teigs, Cheryl
Trump, Donald
Wayne, John
Williams, Ted
Winfrey, Oprah
Subject
targeting
industry sponsored research
marketing

Document Images

Text Control

Highlight Text:

OCR Text Alignment:

Image Control

Image Rotation:

Image Size:

Page 1: qkg63d00
BRAND - VERY BRAND LOYAL; WANTS STRUCTURE ATTITUDES: - NEEDS STABILITY, STRENGTH AND RELIABILITY IN A CIGARETTE - WON'T RISK THE DISAPPOINTMENT OF A CIGARETTE THAT DOESN'T SATISFY HIM - RELATES TO THE STRENGTH AND MASCULINITY OF THE MARLBORO MAN - A STRONG BRAND IMAGE AND A STRONG CIGARETTE REINFORCE HIS MASCULINITY - OLDER MAN MAY NOT RELATE TO CAMEL'S EXCITEMENT AND CLASS. CAMEL PROJECTS CONTEMPORARY "WINNER" IMAGE, AND THIS PERSON FEELS INADEQUATE 4
Page 2: qkg63d00
MINDSET: PREDISPDSITION. REACTIVITY. AND BEHAVIOR POTENTIAL A. PREDISPOSITIONAL CHARACTERISTICS: PERSONALITY CHARACTERISTICS ATTITUDES THINKING PATTERNS EMOTIONAL REACTIONS B. INFLUENCE REACTIVITY: PERCEPTIONS FEELINGS: "LIKE IT" OR "DON'T LIKE IT" AFFINITY OR AVERSION: TOWARD OR AWAY FROM MOTIVATIONAL INVOLVEMENT C. RESULTING IN BEHAVIORAL POTENTIALS: READINESS TO REACT - POSITIVELY OR NEGATIVELY, - DEPENDENT ON MINDSET CONGRUENCE AND RELEVANCE OF THE STIMULI SMOKING ISSUES PRODUCT ADVERTISING PACKAGING MAIL
Page 3: qkg63d00
Figure I MINDSET PRIMARY DIMENSIONS PERSONALITY EXPANDING HORIZONS: THE INFINITE WORLD - P active - S ial - C temporary/ C ssic - culine - centered - more - O timistic - T e what you c get - G 1-oriented - itious SELF-IMAGE IBALANCED Insecure - we - "You have to take what life hands you" - Loss of control - "Its who you know" PERSPECTIVE - Growth - Care for self and others - Sensitivity Conf,i~eht - Strong. - "I'm pretty special" - Control - Capable : LIMITED HORI$ONS: THE FINITE WORLD . - Reactive' - Responding to Changing World - Worrier - Pessimistic - Seekinq Safety - Receivers
Page 4: qkg63d00
MINDSET AND ISSUE DYNAMICS 20
Page 5: qkg63d00
BRAND - IMAGE CONSCIOUS; STARTS OUT WITH FULL PRICE BRANDS ATTITUDES: - FEELS PROUD WHEN CAN AFFORD THE BEST - WANTS TO BE A WINNER. LIKES THE PRESTIGE OF USING BRANDS LIKE CAMEL AND MARLBORO - UNDERLYING FEELINGS OF INSECURITY AND LOW SELF- IMAGE JUSTIFY BUYING PRICE BRANDS WHEN HE DOESN'T HAVE MUCH MONEY 15
Page 6: qkg63d00
SMOICING - LIVES LIFE BY STANDARDS; SMOKES WHEN AND WHERE ATTITUDES: HE FEELS IT IS ACCEPTABLE - DOESN'T MAKE WAVES - PRACTICAL, REALISTIC, NOT PUSHY - A POSITIVE SELF-IMAGE, AND DOESN'T FEEL GUILTY AND UPSET ABOUT SMOKING Bm - AN INTENSE INDIVIDUAL WHO IS HIGHLY INVOLVED ATTITUDES: WITH BRAND - NOT A FRIVOLOUS PERSON, BUT MAY SWITCH OR TRY NEW BRANDS - BUYS INTO THE IMAGE OF THE BRAND HE/SHE SMOKES, BUT MAY NOT BE BRAND LOYAL FOREVER - COULD CONSIDER SWITCHING TO A BETTER OR LIGHTER CIGARETTE 8
Page 7: qkg63d00
BRAND - WANTS A STRONG MASCULINE CIGARETTE TO COMPENSATE ATTITUDES: FOR PERSONAL INADEQUACIES - LIKELY TO BE BRAND LOYAL, SMOKE WHAT THE CROWD SMOKES - COULD SWITCH TO A LIGHT SUCH AS MARLBORO OR CAMEL (A MORE MANLY IMAGE) - ADULT SMOKERS, AGED 18-24 MAY BE ATTRACTED TO CAMEL BECAUSE THE FANTASY/ADVENTURE GIVES HOPE OF ESCAPING FROM A BLEAK LIFESTYLE - MAY BE REALISTIC ENOUGH TO BUY A MORE ECONOMICAL CIGARETTE STRICTLY FOR PRICE ~ ~ m w N 12 co o$ w
Page 8: qkg63d00
Figure 1A MINDSET PRIMARY DIMENSIONS PERSONALITY . EXPANDING HORIZONS: THE INFINITE WORLD . John Wayne . Madonna . Donald Trump . Andrew DiOO Clay . Mohamed Alli . Lee Iacocea . Archie Bunker . Simpsons . Ralph Cramden SELF-IMAGE BALANCED Insecure PERSPECTIVE _Qnjj ent - We aic - "You have to take what life hands you" - Loss of control - "Its who you know" -'StronQ - "I' m pretty special" - Control - Capable . Robert Redford ` • Ed Norton . Oprah Winfrey • Don Knotts . Bob Hope . Bar'bara Bush . ' J . F. Kennedy • Meryl Streep . "Designing Women" • James Dean • Paul Newman LIMITED HORILONS: THE FINITE WORLD
Page 9: qkg63d00
MINDSETS REACT DIFFERENTLY TO SMOKING ISSUES WHEN INTERFACE MINDSETS WITH SMOKING ISSUES, DIFFERENT MINDSETS APPEAR TO RESPOND DIFFERENTLY TO THE ISSUES - - SOME SIMILAR RESPONSES TO ONE ISSUE MAY OCCUR IN SOME MINDSETS - SEVERAL MINDSETS COULD BE TARGETED WITH THE SAME STRATEGY FOR ONE ISSUE - A DIFFERENT COMBINATION OF MINDSETS MAY BE TARGETED BY ANOTHER ISSUE STRATEGY 21
Page 10: qkg63d00
Figure II OVERVIEW OF MINDSET SEGMENTS PERSONALITY Expanding Hor:.zons - Aspiratitnal - • Sensation Seeker. • C.onteatpora`•y Flashy • Well-Rounded Striver • Socially Conscious • Ambitious Workin+g Class . Passive Aggressive SELF-IMAGE Insecurit7 t------ - Weak . Passive Old Reliable Con4is?ence . Blue Collar Big Spender . Frustrated Blue Collar . Blue Collar Low End Limited Hori:ons - "I'm OV Sensible Lady

Text Control

Highlight Text:

OCR Text Alignment:

Image Control

Image Rotation:

Image Size: