Abstract
This document offers what is described in the tobacco industry as "psychogrpahic data" on smokers. It attempts to draw a picture of the personalities of people who smoke different brands of cigarettes, in order to determine how to market to them.
Some of the classifications of people are called
Sensation Seeker
Contemporary Flashy
Ambitious Working Class
Well-rounded Striver
Socially Conscious
Passive Old Reliable
Frustrated Blue Collar
Blue Collar Low End
Blue Collar Big Spender
Passive Agressive Female
Lively, Taste-Oriented Female
Actively Concerned Female
The descriptions of these smokers aren't necessarily complimentary, either. For example, according to RJR the passive-aggressive female mindset believes that "Life isn't fair to women." She is frustrated, lacks inner resources, emulates males, likes junk food, feels she has little control over her fate, is mainly negative about the future and smokes brands like Marlboro, Camel and Winston.
The Frustrated Blue Collar Mindset has low self-esteem and doesn't feel manly because he's not a good breadwinner. He is disappointed with life, and may be an overweight, sedentary beer drinker. According to RJR, This man "wants a strong, masculine cigarette to compensate for personal inadequacies." He also "may be attracted to Camel because the fantasy/adventure gives hope of escaping from a bleak lifestyle."
Thus we see that in the tobacco industry's eyes, a cigarette is more than simply a drug administration device. The symbolism a company attaches to its brands provides hope, fantasy, escape, and pleasure to needy, low-income, hopeless, frustrated and downtrodden blue-collar workers.
Fields
- Quotes
(From Page 7)
Sensation Seeker Mindset
("If it feels good, do it.")
Brands: -Marlboro
-Camel
Personality Characteristics--
- Flamboyant and outspoken, but underlying psychology is a passive victim.
--Emotionally insecure.
--Feels he can't make it on his own.
--False sense of bravado.
--Seeks sensation to compensate for feelings of personal inadequacy.
--Needs strong sensate experiences.
--Smokes, drinks, gambles to get more out of life.
--Doesn't deny himself physical experiences.
--Wants high excitement of risky sports and other activities.
--Likely to to dissatisfied with job, personal relationships.
--Doesn't take charge and make plans.
--Disorganized, spontaneous.
--Vulnerable to lotteries and get rich schemes.
APPEARANCE/PRESENTATION
--Not well put together; may be somewhat seedy.
--More sloppy than neat.
--Unconcerned about fashion, trends.
--Doesn't worry about the look he projects to others.
PEOPLE ADMIRED
--John Wayne, "He had balls."
--JFK, "Stood up for his principles."
--Paul Newman, "Races Cars."
--Showy people who seek to be the center of attention.
--Andrew Dice Clay's outrageousness.
GOALS:
--Limited occupational goals; likely to list all the reasons he doesn't have a job or financial security; blames his problems on outside forces.
ATTITUDES ABOUT THE FUTURE:
--Pessimistic, no control over the future.
--Lacks feelings of security on a personal level, and for society.
--Uncertain about employment and the economy.
--The older man longs for lost youth; wants action and sensation to reassure himself he isn't over the hill; negative attitudes about the future.
SMOKING ATTITUDES:
--Smoke as long as it isn't specifically banned.
--Low concern about the rights of others.
--Doesn't dely gratification; has a cigarette when he wants it.
--May take the offensive; feels he's being discriminated against as a smoker.
BRAND ATTITUDES
--Very brand loyal; wants structure.
--Needs stability, strength and reliability in a cigarette.
--Wont' risk the disappointment of a cigarette that doesn't satisfy him.
--Relates to the strength and masculinity of the Marlboro man.
--A strong brand image and a strong cigarette reinforce his masculinity.
--Older man may not relate to Camel's excitement and class. Camel projects contemporary "winner" image, and this person feels inadequate.
- Company
- R.J. Reynolds Tobacco Company
- Author
- N/A
- Recipient
- N/A
RegionUnited States
TypeReport
Named PersonClay, Andrew Dice
Cruise, Tom
Dean, James
Eastwood, Clint
Evans, L.
Hope, Robert (Bob)
John Fitzgerald Kennedy (JFK)
Jackson, B.
Jackson, M.
Jordan, Michael
King, Marrtin Luther
Knotts, Don
Newman, Paul
Norton, Edward
Streep, Meryl
Teigs, Cheryl
Trump, Donald
Wayne, John
Williams, Ted
Winfrey, Oprah
Subjecttargeting
industry sponsored research
marketing
Document Images
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BRAND - VERY BRAND LOYAL; WANTS STRUCTURE
ATTITUDES: - NEEDS STABILITY, STRENGTH AND RELIABILITY IN A
CIGARETTE
- WON'T RISK THE DISAPPOINTMENT OF A CIGARETTE THAT
DOESN'T SATISFY HIM
- RELATES TO THE STRENGTH AND MASCULINITY OF THE MARLBORO
MAN
- A STRONG BRAND IMAGE AND A STRONG CIGARETTE REINFORCE
HIS MASCULINITY
- OLDER MAN MAY NOT RELATE TO CAMEL'S EXCITEMENT AND
CLASS. CAMEL PROJECTS CONTEMPORARY "WINNER"
IMAGE, AND THIS PERSON FEELS INADEQUATE
4
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MINDSET: PREDISPDSITION. REACTIVITY. AND BEHAVIOR POTENTIAL
A. PREDISPOSITIONAL CHARACTERISTICS:
PERSONALITY CHARACTERISTICS
ATTITUDES
THINKING PATTERNS
EMOTIONAL REACTIONS
B. INFLUENCE REACTIVITY:
PERCEPTIONS
FEELINGS: "LIKE IT" OR "DON'T LIKE IT"
AFFINITY OR AVERSION: TOWARD OR AWAY FROM
MOTIVATIONAL INVOLVEMENT
C. RESULTING IN BEHAVIORAL POTENTIALS:
READINESS TO REACT
- POSITIVELY OR NEGATIVELY,
- DEPENDENT ON MINDSET CONGRUENCE AND RELEVANCE OF THE STIMULI
SMOKING ISSUES
PRODUCT
ADVERTISING
PACKAGING
MAIL
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Figure I
MINDSET PRIMARY DIMENSIONS
PERSONALITY
EXPANDING HORIZONS: THE INFINITE WORLD
- P active
- S ial
- C temporary/
C ssic
- culine
- centered
- more
- O timistic
- T e what you
c get
- G 1-oriented
- itious
SELF-IMAGE IBALANCED
Insecure
- we
- "You have to take what
life hands you"
- Loss of control
- "Its who you know"
PERSPECTIVE
- Growth
- Care for
self and
others
- Sensitivity
Conf,i~eht
- Strong.
- "I'm pretty
special"
- Control
- Capable
:
LIMITED HORI$ONS: THE FINITE WORLD
.
- Reactive' - Responding to Changing World
- Worrier - Pessimistic
- Seekinq Safety - Receivers
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MINDSET AND ISSUE DYNAMICS
20
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BRAND - IMAGE CONSCIOUS; STARTS OUT WITH FULL PRICE BRANDS
ATTITUDES: - FEELS PROUD WHEN CAN AFFORD THE BEST
- WANTS TO BE A WINNER. LIKES THE PRESTIGE OF USING
BRANDS LIKE CAMEL AND MARLBORO
- UNDERLYING FEELINGS OF INSECURITY AND LOW SELF-
IMAGE JUSTIFY BUYING PRICE BRANDS WHEN HE
DOESN'T HAVE MUCH MONEY
15
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SMOICING - LIVES LIFE BY STANDARDS; SMOKES WHEN AND WHERE
ATTITUDES: HE FEELS IT IS ACCEPTABLE
- DOESN'T MAKE WAVES
- PRACTICAL, REALISTIC, NOT PUSHY
- A POSITIVE SELF-IMAGE, AND DOESN'T FEEL GUILTY
AND UPSET ABOUT SMOKING
Bm - AN INTENSE INDIVIDUAL WHO IS HIGHLY INVOLVED
ATTITUDES: WITH BRAND
- NOT A FRIVOLOUS PERSON, BUT MAY SWITCH OR
TRY NEW BRANDS
- BUYS INTO THE IMAGE OF THE BRAND HE/SHE
SMOKES, BUT MAY NOT BE BRAND LOYAL FOREVER
- COULD CONSIDER SWITCHING TO A BETTER OR
LIGHTER CIGARETTE
8
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BRAND - WANTS A STRONG MASCULINE CIGARETTE TO COMPENSATE
ATTITUDES: FOR PERSONAL INADEQUACIES
- LIKELY TO BE BRAND LOYAL, SMOKE WHAT THE CROWD
SMOKES
- COULD SWITCH TO A LIGHT SUCH AS MARLBORO OR CAMEL
(A MORE MANLY IMAGE)
- ADULT SMOKERS, AGED 18-24 MAY BE ATTRACTED TO CAMEL
BECAUSE THE FANTASY/ADVENTURE GIVES HOPE OF
ESCAPING FROM A BLEAK LIFESTYLE
- MAY BE REALISTIC ENOUGH TO BUY A MORE ECONOMICAL
CIGARETTE STRICTLY FOR PRICE
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~
m
w
N
12 co
o$
w
Page 8: qkg63d00
Figure 1A
MINDSET PRIMARY DIMENSIONS
PERSONALITY .
EXPANDING HORIZONS:
THE INFINITE WORLD
. John Wayne
. Madonna
. Donald Trump
. Andrew DiOO Clay
. Mohamed Alli
. Lee Iacocea
. Archie Bunker
. Simpsons
. Ralph Cramden
SELF-IMAGE BALANCED
Insecure PERSPECTIVE
_Qnjj ent
- We aic
- "You have to take what
life hands you"
- Loss of control
- "Its who you know" -'StronQ
- "I' m pretty
special"
- Control
- Capable
. Robert Redford `
Ed Norton . Oprah Winfrey
Don Knotts . Bob Hope
. Bar'bara Bush
. ' J . F. Kennedy
Meryl Streep
. "Designing Women"
James Dean
Paul Newman
LIMITED HORILONS: THE FINITE WORLD
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MINDSETS REACT DIFFERENTLY TO SMOKING ISSUES
WHEN INTERFACE MINDSETS WITH SMOKING ISSUES, DIFFERENT MINDSETS APPEAR TO
RESPOND DIFFERENTLY TO THE ISSUES -
- SOME SIMILAR RESPONSES TO ONE ISSUE MAY OCCUR IN SOME MINDSETS
- SEVERAL MINDSETS COULD BE TARGETED WITH THE SAME STRATEGY FOR ONE ISSUE
- A DIFFERENT COMBINATION OF MINDSETS MAY BE TARGETED BY ANOTHER ISSUE
STRATEGY
21
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Figure II
OVERVIEW OF MINDSET SEGMENTS
PERSONALITY
Expanding Hor:.zons
- Aspiratitnal -
Sensation Seeker.
C.onteatpora`y Flashy
Well-Rounded Striver
Socially Conscious
Ambitious Workin+g Class
. Passive Aggressive
SELF-IMAGE
Insecurit7
t------
- Weak
. Passive
Old Reliable
Con4is?ence
. Blue Collar Big Spender
. Frustrated Blue Collar
. Blue Collar Low End
Limited Hori:ons
- "I'm OV
Sensible Lady