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Salem Black Initiative Program Brand Team Ideation Session.

Date: 03 Aug 1989
Length: 15 pages
507137652-507137666
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Abstract

This marketing report summarizes a brainstorming session held to explore ways to increase sales of Salem cigarettes to African Americans. The report concludes that "the best way to reach minority consumers is through their local communities." It then says, "...the brand's support must be seen as being backed by other blacks--not as a big white company's tactic to sell to blacks. If Salem can become a positive contributing factor to blacks' economic and personal well-being, it could ultimately be 'unpatriotic to smoke anything else." The report says "Salem should be seen as a friend," and suggests ways to play up the positive aspects of [young adult] black smokers and their lifestyle, listing words and fashion items from the African American community: "fresh" "fade" (kill) "bank" (money) "hooked"(together) "chillin'" "def" (cold, funky, hard, it's happening) "stylin'" "dis" (disrespectful) - lots of bracelets - 2-3 holes in ear (African influence) - nose studs - fades, parts, braids - thrashed jeans - micro spandex shorts - side snap warm-up suits..."

The paper suggests ways to "contribute to the target's personal well-being" by "bolstering their self-perceptions and feeding their self esteem." It says the cigarette promotion should "speak to the fun side of inner city life," should say, "It's OK to be black, hang out, and have fun," and "should [continue to] break all the rules!" Other promotional ideas include working through barber shops and hair salons, concerts, contributing to "the target's emotional and economic well-being" by helping them find jobs, offering a prize screen test with Spike Lee and "get in there and help increase distribution of black films."

Fields

Quotes

SALEM BLACK INITIATIVE PROGRAM BRAND TEAM IDEATION SESSION August 3, 1989 Tanglewood

OBJECTIVES

The purpose of the session was to generate a long, varied list of ideas for the Salem Black Initiative...

THEMES AND IDEAS DEVELOPED

Contributing to the Black Community in a Real Way

The best way to reach minority consumers is through their local communities, and they tend to support brands that they see are doing something for them. But the brand's support must be seen as authentic and as being backed by other blacks--not as a big white company's tactic to sell to blacks. If Salem can become a positive contributing factor to blacks' economic and person well-being, it could ultimately be "unpatriotic" to smoke anything else. As some team members put it:

The Program should be endearing to the target, which as a result will make Salem endearing to them as well.

Salem should be seen as a friend.

One way to add to the target's personal well being is to reinforce their knowledge about and pride in their heritage.

Have ongoing birthday parties at clubs for famous black personalities.

Could build on black history.

Another way is to offer positive role models. --The birthday parties could be for local people. --Sponsor inner city kids, giving them a role model/mentor.

A very concrete way to contribute to the target's emotional and economic well-being would be to help them find jobs.

--Bring employment agencies to inner cities to help them find jobs. --Have a phone number to call for job information...

PLAYING UP THE POSITIVE ASPECTS OF YA [young adult] BLACK SMOKERS AND THEIR LIFESTYLE

A big part of contributing to the target's personal well-being is to bolster their self-perceptions and feed their self-esteem by recognizing and heralding positive aspects of their lives.

--The Program speaks to the fun side of inner city life. --The Program says, "It's OK to be black, hang out and have fun."

As such, the Black Initiative should be consistednt with and relevant to this lifestyle.

--The Program should be spontaneous. --The Program should [continue to] break all the rules! --The Program should provide continuity.

The daring, flamboyant aspect of YA black smokers' personalities are evident in the many trends they start. And the fact that these trends spread to the general public speaks to the unrecognized power and influence this subgroup yields on society.

Trends are often started by lower income males who are looking for a way to be important or interesting, to create their own identity, to stand out in a melting pot environment.

--It gives them the opportunity to add their own touch. --Gangs [differentiate themselves] by wear[ing] certain colors.

Some examples of trends started by inner city YA blacks are

--tennis shoes (high top, prints, fashionable) --boom boxes --rap --language such as "fresh," "fade" (kill), "bank" (money), "hooked" (together), "chillin," "def" (cold, funky, hard, it's happening), "stylin'", "dis" (disrespectful)

--lots of bracelets --2-3 holes in ear (African influence) --nose studs --fades, parts, braids --thrashed jeans --micro spandex shorts --side snap warm-up suits...

..THEMES and IDEAS DEVELOPED

Builds on the Current Music Theme

--Have a Salem 21+ rap contest --...Create your own concert --Wear the Salem T-shirt and get free admission

Stage a Battle of the Bands at clubs

--For the winner, finance a recording studio tape

Salem could hve its own group --It's records would essentially be commercials for Salem...

Have a Salem MTV channel

...An interactive telephone line -- e.g., for information on concerts, press 1, For fashion, press 2 (Instead of a "hot line" it could be called the Salem "fresh line.")

A "Be a Star" Sweeptstakes -- win a screen test with Spike Lee.

--Could get in there and help increase distribution of black films. --Call the sweepstakes "Star Quality" to reinforce the quality image of the entire Black Initiative.

Leverage RJR's involvement with stadiums and arenas. --Give away tickets at retail to attend these games --Or they could be won at a club event...

Make Salem innovative by changing the pack frequently. --Do pack inserts that give the pack a different identity in the black community.

Line extend with a stronger cork tip product with a kick.

Exploit the Salem star --can get one nail done with it in design --Sample Salem star earrings with add-ons for several holes, ankle bracelets, toe rings.

Extend the Black Initiative to BYAS [black young adult smokers] in the military via --Club promotions --Salem van

Company
R.J. Reynolds Tobacco Co.
Author
Leferman Associates
Nassar, Susan C.
Region
United States
Operation/Project
N/A
Type
Marketing Research
Litigation
N/A
Subject
Corporate Marketing Strategies
target
Target/ethnic (targeting ethnic markets)
Target/Low-Income (Target Groups)
Target/Young Adults (Target Groups)

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/ LEFERMAN ASSOCIATES, INC. Custom Marketing Research Services STAMFORD, CT 203-329-2043
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stSSAN C. NassaR MARKETING RESEARCH AND STRATEGIC PLANNING 1201 ASPENWOOD COURT WINSTON-SALEM, NC 27106 (919) 777-1961 I I I ~. SALEM BLACK INITIATIVEPROGRAM p BRAND TEAM IDEATION SESSION 0 r I 0 w 890731 August 3, 1989 Tanglewood En 0 v «. w v m (n w
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I I I I I I P P 0 p iy I 0 N I I SALEM BLACIC INITIATIVE PROGRAM BRAND TEAM IDEATION SESSION This summarizes the results of the Salem Black Initiative brainstorming session held the morning of August 3. 1989 at Tanglewood. OB,JECTI VES The purpose of the session was to generate a long, varied list of ideas for the Salem Black Initiative, some of which would represent improvements or additions to current programs, others of which would be totally new ideas. One area of specific interest was ways to tie all the elements of the Program together, such as the calendar is currently being designed to do. Prior to the ideation session, the Brand Team reviewed The Black Initiative Program to date in terms of • Communication Test results for the "Fresh On The Scene" Campaign • Tracking results for the first two months in market • Current Programs -- retail, video van, club nights • Some specific activities initiated by the three local marketing managers in their respective markets. I
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W M M a [71 r S *, 111 / , 1 ' ' / ' 1 CONTRIBUTING 0 THE BLACK COMMUNITY IN A REAL W w The best way to reach minority consumers is through their local communities, and they tend to support brands that they see are doing something for them. But the brand's support must be seen as authentic and as being backed by other blacks-- not as a big white company's tactic to sell to blacks. If Salem can become a positive contributing factor to blacks' economic and personal well-being, it could ultimately be "unpatriotic" to smoke anything else. As some team members put it-- The P'rogram should be endearing to the target, which as a result, will make Salem endearing the them as well. Salem should be seen as a friend. One way to add to the target's personal well being is to reinforce their knowledge about and pride in their heritage. Have ongoing birthday parties at clubs for famous black personalities. - Could build on black history. Do commemorative tapes of the three cities. Another way is to offer positive role models. - The birthday parties could be for local people. - Sponsor inner city kids, giving them a role model/mentor A very concrete way to contribute to the target's emotional and economic well-being would be to help them find jobs. Bring employment agencies to inner cities to help them find jobs.
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p I : I ~ I r a I I 0 I I I I I : :!. . k111'. 1' CONTRIBUTING TO TflE BLACK COMMUNITY IN A RBA _ WAY (continued) Have a phone number to call for job information. - What's available - Where to go - Job counseling, help -i ~ a) cn m
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114 U0, :1: i" -fta I; W~?~~a'dl A big part of contributing to the target's personal well-being is to bolster their self-perceptions and feed their self-esteem by recognizing and heralding the positive aspects of their lives. The Program speaks to the fun side of inner city life. The Program says 'It's O[ to be black, hang out, and have fun.' As such, the Black Initiative should be consistent with and relevant to this lifestyle... The Program should be spontaneous. The Program should [continue to] break all the rulesl The Program should provide continuity. The daring, flamboyant aspect of YA black smokers' personalities are evident in the many trends they start. And the fact that these trends often spread to the general population speaks to the unrecognized power and influence this subgroup yields on society. Trends are often started by lower income males who are looking for a way to be important or interesting, to create their own identity, to stand out in a melting pot environment. It gives them the opportunity to add their own touch. Gangs [differentiate themselves] by wear[ing] certain colors. Some examples of trends started by inner city YA blacks are-- - tennis shoes (high top, prints, fashionable) - boom boxes
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PLAYING UP THE POSITIVE ASPECTS OF YA BLACK SMOKERS AND THEIR LIFESTYLE (Language, continued) - rap - bid whist - language such as-- "fresh" "fade" (kill) "bank" (money) "hooked" ( together) '.chillin", "def" (cold, funky, hard, it's happening) ..Sty~ii~1S/!_,.. "dis'1~'(disrespectful) - lots of bracelets - 2-3 holes in ear (African influence) - nose studs - fades, parts, braids - thrashed jeans - micro spandex shorts - side snap warm-up suits
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.1 13 „ M. 1k11. 14 OU II OPPORTUNTfY FOR SALEM TO CREATE AN ENVIRONMENT THAT IS CONDUCIVE TO STARTING/DISSEMINATING NEW TRENDS If Salem is to shed its older image it must be seen as trendy and up to date. But as one team member pointed out, if Salem tries to be a trendsetter per se, the Brand will probably in reality be always one step behind. In other words, once Salem catches on to the trend and has the time to exploit it, it will be old news. Another approach, therefore, would be to sponsor the would be trend setters themselves-- that is, encourage and identify new trends as they are being born, and then communicate them to the rest of the country. NEW THEME: FASHION AND HAIR STYLES The team developed the trend Idea Into a total program that would extend to all three of the current field marketing vehicles (retail, vans, and clubs). At the clubs-- Have a club program for "the hottest dresser" - Tell contestants to dress up in "badest future style" (clothes and/or hair) - Have a series of contests - Tie in with scholarships for fashion school, modeling contracts, etc. - Have a celebrity board of judges (e.g., Beverly Johnson types) At the vans-- Have beauty consultants there. - Get a free haircut of the most daring new styles (if you dare).
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NEW THEME: FASHION AND HAIR STYLES (At the vans, continued) - Have an imaging system so can try on different styles, hairdos, colors, etc. - Communicate trends on van videos-- e.g.. Show "What's hot in Cleveland" on Memphis vans as well as on Cleveland vans At retail-- Catch emerging trends for premiums In Salem's advertising-- - Reflect new trends in ads Other PR-- - Put winners on Salem float at Christmas - Get blurbs in magazines/newspapers - Use the Salem magazine to communicate to community blended with what's coming from grass roots as well as from entertainment people etc. So we identify and communicate new trends: National with local inlay. - Do a Salem mini-magazine insert in Ebony, etc. While dress and hair would be the basis for this program, other such elements which could be used are transportation, music, dance.language, art, graffiti, video, local sports, personal care products, and jewelry/self adornment.
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ADDITIONAL TIE-INS WITH HAIR Develop a wall media program just for barber/beauty shops and beauty chains that would be posted with new editorial each month-- service related or fashion/beauty/grooming related. Would have cross promotion ability-- coupons/take one's for related premiums or Salem product. - List these shops in our magazine - Tie in with Soft Sheen etc. - Have your own hair expos-- latest thing in hair care technology Liles Beauticians set trends. Reinforces/supports black economic development Beauty/barber shops are one of the key gathering place for blacks.
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I I I I I I I I I S I I S I 0 i .'„ *, 111 1 •, 1 • BUILDS ON THE CURRENT MUSICTUM Have a Sale m 21 + rap contest - Community comes up with own advertising/promotion concepts. - Create your own concert. - Wear the Salem t-shirt and get free admission. Stage a Battle of The Bands at clubs - For the winner, finance a recording studio tape Salem could have its own group - It's records would essentially be commercials for Salem - Sponsor a local up and coming band at our festivals - Build a new band drawing on the best musicians from different areas to create a new sound Salem Sound Waves and Fresh On The Scene could go in together and create a mega event Have a Salem 1[TV channel I I ~ f ~ -4 rn rn ' N
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W AYS TO TIE ALL E,L~.~OM OF THE PROGRAM T AND LET THE TA_RGET KNOW WHAT IS GOING ON Local radio stations -- their major medium of choice-- could announce where the van will be, as well as all the other events. Put a big billboard on the side of the van announcing upcoming events/places. The van manager could announce and show previews on van video screen. Could write on boards inside doors of van. A Fresh On The Scene community magazine that features up and coming black artists/professionals - Send it to all black YA's to let them know what's hot - Make it a Jet size magazine distributed both by direct mail and in record stores and barber/beauty shops A Salem store or boutique within a larger store - Have the best premiums there - Sell copies of winning clothes - Offer advice on clothing. makeovers, what's hot Hand out flyers Use pack inserts or onserts Use awall media vehicle in malls, bus stops/shelters, clubs, subway stops, phone booths, bus stations, record stores, barber/beauty shops.
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 ~  11,,+ *1 k111' . O~ Q Q WA M 42 Ou144 M a s;i4 ~. ~. : ; U1_ WHAT IS GOING ON (continued) An interactive telephone line-- e.g., for information on concerts, press 1. For fashion, press 2. (Instead of a "hot line" it could be called the Salem "fresh line".) Have store clerks mention events to Salem/Newport/Kool purchasers. Have a digital reader board in stores. Create a special membership card like Sound Waves - Can put in Salem's own '"Teller I I" machines in clubs and on vans to get schedules, coupons, discounts on records/clothing etc. Fly an airplane with a banner over games etc to announce club nights - Use sky writers - Use the star rather than the Salem name OTIER MISCEr r aAiEOUS IDEAS WHICH BUILD ON CCRUM PROGRAMS Have a contest where people guess where the club night will be - Have the contest at retail. A.sweepstakes with a van go-cart as prize.
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OTHER ID -AS FOR NEW PROGRAMS A"Be A Star" S.veepstakes-- win a screen test with Spike Lee - Could get in there and help increase distribution of black films - Call the sweepstakes "Star Quality" to reinforce the quality image of the entire Black Initiative. Leverage RJR's involvement with stadiums and arenas. - Give away tickets at retail to attend these games - Or they could be won at a club event - Or they could be prizes at van games Make Salem innovative by changing the pack frequently. - Do pack inserts that give the pack a different identity in the black community Line extend with a stronger cork tip product with a kick. Exploit the Salem star - Can get one nail done with it in design - Sample Salem star earrings with add-ons for several holes, ankle bracelets, toe rings Do wearable premium items
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I I I I I I I I I I I I I I I I THEMES AND IDEAS DEVELOPED Orfffflt IDEAS FOR NEW PROGRAMS (continued) Extend the Black Initiative to BYAS in the military via - Club promotions - Salem van - POS/promotions on base or near base - Career/learning programs - Tie Salem into recruitment programs i . 00 . 4 l il foU ~j . , i e 1 fili154w1 n • I wish we could "eliminate winter" so can do field marketing all year round. • I wish we could give food to all needy families in the winter. • I wish we had a Salem SWAT team to convert Newport smokers to Salem. • I wish we had names and addresses of all black Newport/Kool smokers to offer continuous premiums and track switching patterns. • I wish we could bridge the gap between inner city blacks and the higher echelon. 0 1 N ~ r v o) ' W Q) Q) I

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