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Anne Landman's Collection

Project TF Target Smoker Profile.

Date: 18 Jun 1987
Length: 27 pages
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Abstract

R.J. Reynolds' "Project TF" (which stands for "Tomorrow's Female") was an effort to design and market a cigarette to poor, young, less-educated women. RJR felt it was important to market towards this group since the cessation rate among women wasn't at as high the cessation rate among men:

"Female smokers represent an increasingly important source of business. While smoking incidence among both 18-34 male and female smokers has declined since 1980, the rate of decline is greater for male smokers versus female smokers."

Market research showed that these women didn't like smelling bad or offending others with secondhand smoke, so the TF cigarette would be designed to "address female smokers' cosmetic and social acceptability concerns about cigarette smoke." Specifically, "THE TF TARGET HAS STRONG WANTS FOR THE TYPE OF PRODUCT THAT IS CURRENTLY BEING DEVELOPED, I.E, A SMOOTH, SATISFYING TASTE, A PLEASANT SMOKE AROMA, AFTERTASTE AND LESS OFFENSIVE TO NON-SMOKERS..."

Race of the "target" was also considered:

"Most of TF's target is white; the inclusion of menthol within the target brings a large proportion of black smokers."

This report explores this particular demographic group of women in order to determine ways to better make the cigarette appeal to their psychological wants and needs.

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DEMOGRAPHIC PROFILE

A. AGE/RACE

TF's TARGET SMOKERS ARE YOUNGER ADULT FEMALES-HOWEVER, THE WANTS/ATTITUDES OF THE TARGET REFLECT THE WANTS/ATTITUDES OF THE 21-34 YEAR OLDS, SINCE THEY REPRESENT ABOUT 90% OF THE TARGET-

MOST OF TF's TARGET IS WHITES; THE INCLUSION OF MENTHOL WITHIN THE TARGET BRINGS A LARGE PROPORTION OF BLACK SMOKERS...

...THE TARGET'S ANNUAL HOUSEHOLD INCOME SHOWS THAT THEY HAVE A SOMEWHAT LOWER STANDARD OF LIVING, RELATIVE TO THE CIGARETTE MARKET, PERHAPS DUE TO THE HIGH PERCENTAGE OF SINGLES WITHIN THE TARGET-

TF TARGET

INCOME 0-$15,000 40% $15,001-$25,000 28% $25,001+ 32%

TARGET SMOKERS ARE LESS EDUCATED -- ONLY 9% HAVE GRADUATED COLLEGE.

EDUCATION TF TARGET

HIGH SCHOOL OR LESS 54% MORE THAN HIGH SCHOOL 45%

...TF TARGET FINDS AFTERTASTE, SMOKE ODOR AND SMOKE TO BE OFFENSIVE ASPECTS OF SMOKING...TF TARGET CONSIDERS TF'S BENEFITS TO BE VERY IMPORTANT. THEIR USUAL BRAND, HOWEVER, DOES NOT COMPLETELY FULFILL THEIR WANTS FOR FEMININE IMAGERY, SENSITIVITY, AND A PRODUCT THAT DELIVERS A FRESHER AFTERTASTE...

...THE TF TARGET WANTS TO BE SEEN BY OTHERS AS A WARM AND CARING, LIKEABLE, AND FEMININE WOMAN MORE THAN AS A HARD-CHARGING CAREER WOMAN FIGHTING HER WAY UP THE CORPORATE LADDER...

...TF's TARGET WOULD LIKE OTHERS TO SEE THEM AS DEPENDABLE PEOPLE WITH THE CONFIDENCE AND WILLINGNESS TO MAKE THEIR OWN CHOICES, REGARDLESS OF WHAT IS POPULAR OR TRENDY. TARGET SMOKERS WANT TO BE VIEWED AS DOWN-TO-EARTH PEOPLE WHO GET THE FACTS BEFORE MAKING A DECISION--THEY ARE DELIBERATE RATHER THAN IMPULSIVE.

THE TF TARGET WANTS TO BE SEEN BY OTHERS AS A WARM AND CARING, LIKEABLE, AND FEMININE WOMAN MORE THAN AS A HARD-CHARGING CAREER WOMAN FIGHTING HER WAY UP THE CORPORATE LADDER...

Company
R.J. Reynolds
Author
Presumed corporate author, R.J. Reynolds
Recipient
Presumed corporate recipient, R.J. Reynolds
Region
United States
Named Person
B&W
Lorillard
Philip Morris
RJR
Type
REPORT
Operation/Project
Project TF (Tomorrow's female)
Today's Female
Subject
target market
Target/Low-Income (Target Groups)
Target/Women (Target Groups)
Target/Young Adults (Target Groups)
market segment
market share
marketing research

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PRODUCT WANTS (CONT• ) C• PRODUCT PERCEPTIONS OF THEIR USUAL BRAND NEARLY A THIRD OF TF'S TARGET CURRENTLY SMOKE MARLRQRO• MARLBORO SMOKERS WITHIN TARGET RATE MARLBORO DEFICIENT IN TERMS OF FRESH AFTERTASTE AND IMAGERY BENEFITS• r MARLBORO SMOKERS IN TF TARGET RATING MARLBORO IMPORTANT IMPORTANT IMPORTANT FULFILLED UNFULFILLED SMQQTH SMOKING MILD SMOKING 8 7 80 7 65 51 14 VERY REFRE$HItVG 69 61 8 LEAVES A FRESH TASTE IN MOUTH 60 26 '14 FEMININE 84 59 45 SENSITIVE 96 57 29 ,Z6;4 ZbSJS _ _ _'
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PRODl1CT WANTS (Co e C• PRODUCT PERCEPTIONS OF THEIR USUAL BRAND THE VIRGINIA SLIMS SMOKERS WITHIN TF'S TARGET RATE THEIR BRAND DEFICIENT IN TERMS OF FRESH AFTERTASTE, RUT BETTER IN FULFILLING IMAGERY WANTS- VIRGINIA SLIMS SMOKERS IN TF TARGET RATING VIRGINIA SLIMS IMPORTANT IMPORTANT IMPORTANT FULFILLED UNFULFILLED SMOOTH SMOKING MILD SMOKING 84 83 1 82 80 2 VERY REFRESHING 84 83 1 LEAVES A FRESH TASTE IN MOUTH 81 60 21 FEMtNIkE 92 78 4 SENSITIVE 91 75 16 £644 E6909 _ s~
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BRAND IMAGE WANTS THE TF TARGET'S "IDEAL" CIGARETTE IS: , • THE HIGHEST QUALITY AVAILABLE. FROM THE TARGET'S PERSPECTIVE, "HIGH QUALITY" MEANS A SMOOTH, MILD CIGARETTE WITH A FRESH AFTERTASTE, AND A PLEASANT SMOKE AROMA• • FOR PRACTICAL PEOPLE WHO MAKE THEIR OWN INFORMED DECISIONS ABOUT THE CIGARETTE THAT IS RIGHT FOR THEM• •NOT OBVIOUSLY POSITIONED TO APPEAL TO YOUNGER ADULT SMOKERS• • N+QT FOR PEOPLE INTERESTED IN STYLE/PRESTIGE NOR FOR PEOPLE WHO NEED TO SAVE MONEY ON CIGARETTES• TF TARGET VERY/SOMEWHAT IMPORTANT (FOUR POINT IMPORTANCE SCALE) HIGHEST QUAL ITY INTELLIGENT, SENSIBLE CHOICE FOR PEOPLE WHO ARE THEIR OWN PERSON ACCEPTABLE AMONG MY FRIENDS SMOKEn •RY YOUNGER ADULTS HIGH CLASS/PRESTIGE MQDERN/STYLISH/SOPHISTICATED MODERN AND UP-TO-DATE DIFFERENT/MORE ItNIQIlE FOR SOMEONE WHO HAS TO ECO!VOMI ZE ONE OF THE LEAST EXPENSIVE 63% 41% 38% 12% 10% 14% 16% 26% 19% 34% 24% 4' '1594' E6505
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PERS(1NAL QUALITY WANTS TF'S TARGET WOULD LIKE OTHERS TO SEE THEM AS DEPENDABLE PEOPLE WITH THE CONFIDENCE AND ~ WILLINGNESS TO MAKE THEIR OWN CHOICES, REGARDLESS OF WHAT IS POPULAR OR TRENDY. TARGET SMOKERS WANT TO BE VIEWED AS DOWN-TO-EARTH PEOPLE WHO GET THE FACTS BEFORE MAKING A DECISION; THEY ARE DELIBERATE RATHER THAN IMPEJLSIVE- TF TARGET WANT OTHERS To SEE ME AS••- (FQUR POINT IMPORTANCE $CALE) DEPENDABLE SELF-CQNF I I?ENT INDEPENDENT DECISIVE PRACTICAL SENSIBLE WELL-INFDRMED THINK THINGS THROUGH BEFORE TAKING ACTION DOES THINGS ON SPUR OF THE MOMENT LIKES TO TAKE RISKS 96% 90 % 89% 72% 79% 91% 78% 81% 34% 30% S699 E650S ,
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PERSONAL QUALITY WANTS (Co THE TF TARGET WANTS TO BE SEEN BY OTHERS AS A WARM AND CARING, LIKEABLE, AND FEMININE MtQMAN MORE THAN AS AHARI?-CHARGING CAREER WOMAN FIGHTING HER WAY UP THE CORPORATE LABDER• TF TARGET WANT OTHERS To SEE ME AS••• (FOUR POINT IMPORTANCE SCALE) WARM AND CARING SOCIABLE AND LIKEABLE SENSITIVE LOT OF PERSONALITY FEMININE EXCITING ROMANTIC TODAY'S WOMAN SOMEONE WHO CAN BE TOUGH AGGRESSIVE 969,9 £6S'~S 97% 91% 89% 87% 82% 76% 79% 54% 58% 48% I
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PERSONAL QUALITY WANTS (CON THE TF TARGET WANTS OTHERS TO SEE THEM AS SUCCESSFUL• HOWEVER, THE TARGET DOES NOT EQ SUCCESS WITH THE OSTENTATIOUS DISPLAY OF WEALTH; THEY DO NOT WANT TO BE PERCEIVED AS UPSCALE AND ELITE• ZF RGET WANT OTHERS TO SEE ME AS••• (FOUR POINT IMPORTANCE SCALE) SUCCESSFUL 71% STYL I SH 54% SOPHISTICATED 45% SOMEONE WHO STANDS OUT IN THE CROWD 411 HIGH CLASS 27% SOMEONE WHO BUYS THE BEST REGARDLESS OF PRICE 13% ATE ~599 ~SSvS 4. -
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GENERAL ATTITUDES THE TF TARGET DOES NOT ASPIRE TO BE SOMEONE ELSE• WHILE TARGET SMOKERS ARE CAREFUL ABOUT THEIR APPEARANCE, THEY ARE NOT STATUS SEEKERS CONCERNED ABOUT KEEPING UP WITH THE LATEST TRENDS- TF TARGET STRONGLY/MOSTLY AGREE (SIX POINT AGREEMENT SCALE) I WISH PEOPLE WOULD ACCEPT ME FOR WHAT I AM I HAVE HEROS THAT I MODEL MY LIFE AFTER AtCE MEASURES TO AKE MYSELF ATTRACTIVE 67% 65 % AM CAREFUL ABOUT HOW I DRESS IT'S MORE IMPOItTANT TO RE FAMOUS, POWERFUL, OR WEALTHY THAN TO UNDERSTAND MYSELF 18% IT'S VERY IMPQRTANT TO ME TO RE NOTICED BY OTHERS 17% FRIENDS THINK OF ME AS A LEADER WHEN IT COMES TO TRYING 19% NEW FADS OR TRENDS 5694 i6Sa5
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GENERAL ATTITUDES (GoNT- TF TARGET SMOKERS THINK OF THEMSELVES AS CONVENTIONAL PEOPLE WITH A PRACTICAL APPROACH TO L I FE • FQR EXAMPLE, TARGET SMOKERS DO MOT I MPULS I VELY BUY TH I NGS WITHOUT REGARD TO PR I CE • RATHER, THESE SMOKERS ARE SMART SHOPPERS WHO WANT TO GET THE MOST VALUE FOR THEIR MONEY, EVEN I F THAT OCCAS I 4NALLY MEANS PAY ING MORE TO GET A FI I GHER QUAL I TY PRQDE.-CT • IF TARGET STRONGLY/MOSTLY AGREE (SIX POINT AGREEMENT SCALE) I'M A PRETTY PRACTICAL, nQWN-TO-EARTH PERSON MOST PEOPLE WOULD CONSIDER ME A LITTLE "OFFBEAT" OR UNCONVENTIONAL I LIKE TO BE OUTRAGEOUS I FREQUENTLY BUY ITEMS SIMPLY RECAUSE I'D LIKE TO HAVE THEM, NOT BECAUSE I NEED TNEM MOST OF THE TIMEi I PAY CLOSE ATTENTION TO THE PRICES OF PRODUCTS IN ORDER TO GET THEM AT THE LOWEST COST ~ ALWAYS SE4C1P FOR THE "REST" REGARDLESS OF PRICE `T MIND PAYING EXTRA FOR RETTER QUALITY MERCHANDISE 77% 21% 18% 23% 65% 17% 66% 6699 i65~'S
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GENERAL ATTITUDES (CoNT• ) TARGET SMOKERS HAVE THEIR OWN OPINIONS AND MAKE THEIR OWN DECISIONS; THEY DQ NOT DEPEND ON FRIENDS OR SPOUSES TO TELL THEM WHAT TO THINK OR Dfl• TF TARGET STRONGLY/MOSTLY AGREE (SIX POINT AGREEMENT SCALE) WHAT MY FRIENDS THINK HAD A GREAT DEAL OF INFLUENCE 10% ON THE THINGS I DO MY MOST IMPORTANT CONCERN TODAY IS IN BEING ACCEPTED BY MY CIRCLE OF FRIENDS PEOPLE SHOULD GO ALONG WITH THE CROWD 7% 2% I TRY TO SEE WHAT OTHERS THINK BEFORE I TAKE A STAND 15% EoUALITY IN MARRIAGE IS A GOOD THING, BUY BY AND LARGE 21% THE HUSBAND OUGHT TO HAVE THE RESPONSIBILITY FOR MAJOR DECISIQNS• CD1? i65;;5 6
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GENEnAE ATTITtIDE_S_ tCONT. FOR THE TARGET, NOW IS THE REST TIME TO BE ALIVE. THEY ARE OPTIMISTIC PEOPLE WHO FEEL THESE ARE THE "GOOD OLD DAYS" AND RELIEVE THAT THE FUTURE WILL RE EVEN BETTER• F WOULD PICK A TIME TO LIVE MY LIFE. I WOULD.•• TF TARGET LIVE IN THE PAST LIVE IN THE PRESENT LIVE IN THE FUTURE 20% 51% 29% STRONG Y/1"OSTLY AGRE_E TF TARGET (SIX POINT AGREEMENT SCALE) I FEEL VERY GOOD ABOUT HOW MY LIFE'S GOING THESE DAYS I'M PRETTY SATISFIED WITH MY LIFE THESE DAYS I FEEL THAT I'VE MADE MANY ACCOMPLISHMENTS I FEEL THAT I'M CONSTANTLY UNDER STRESS I FEEL THAT I CONSTANTLY HAVE TO RE CONCERNED ABOUT MONEY I REALLY FEEL THAT MY DREAMS CAN COME TRUE MY GREATEST ACHIEVEMENTS ARE AHEAD OF ME NOW IS THE TIME TO BUILD FOR THE FUTURE THERE'S STILL PLENTY OF TIME TO DO MOST OF THE THINGS I WANT TO DO IT'S TOO LATE TO MAKE ANY MAJOR CHANGES IN MY LIFE I'VE TRIED, BUT NOW I REALIZE I PROBABLY WON'T ACHIEVE ALL WANTED TO ACCOMPLISH IN LIFE LIFE WAS BETTER IN THE "GOOD OLD DAYS" V 56% 52% 53% 25 % 34% 59% 68% 77% 77% 5% 19% 18% - ~. ., .. LCL4 ~65~5

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