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Anne Landman's Collection

Problem the Increase of Consumption Restrictions Worldwide

Date: 1994 (est.)
Length: 29 pages
2045655906-2045655934
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Abstract

This 29-page Philip Morris (PM) strategy document outlines the company's assessment of the spread of smoking restrictions worldwide. It sums up what these measures mean to the company's long-term viability and lays out the company's strategies to fight smoking restrictions globally. PM's use of the term "consumption restrictions" reflects the point of view that public smoking laws are little more than obstacles that cut the company's profits. The document reveals that PM viewed itself as isolated and the sole driving force behind the industry's efforts to fight smoking restrictions: "PM appears to be driving the industry both issue-wise, dollar-wise and political wise...PM cannot count on the 'Industry'...PM will need to develop and deploy resources to save itself." PM verifies the effectiveness to public health of workplace smoking restrictions when it complains that FACT: --Bans/Restrictions affect consumption: --20% quit rate w/ U.S. workplace bans. Regarding opposition from governments and public health authorities on the issue of secondhand smoke, PM says:

"This is a formidable, worldwide adversary...Unless restrictions are stayed, business operations will be irreversibly, negatively impacted...It could be over unless we reach the media...Unless we act, the regulators will win."

PM summarizes many of the strategies that the company is still using today:

--"Change/Damage control of public perception." [Today: "We've changed."] --"Develop Proactive legislative/Regulatory agendas (Throw bombs)." [Today: Tort reform, preemption] -- "Re-shift the debate (i.e., [indoor air quality] bans = intolerance..." [Today: Choice, economics, too much government intervention] --"Increase/nurture third party allies..." [Today: restaurant associations, casinos, NCSL]. -- Find/Develop new themes (i.e., humorous, tolerance, etc.) [Today: "Accommodation", "Hospitality."] One strategy in particular on PM's list was to "Develop/communicate the real situation on risks [of secondhand smoke] relative to children." The company's pursuit of this strategy was documented in the March 7, 2005 issue of the journal Pediatrics, just released this week. The journal revealed that Philip Morris commissioned an article that was published in a respected pediatric epidemiology journal in 2001 which discounted the significance of research showing a link between exposure to secondhand cigarette smoke and sudden infant death syndrome (SIDS). The article was subsequently cited in at least 19 other scientific papers, misleading physicians, their patients and researchers about the risk to babies of secondhand smoke exposure. The full article in Pediatrics about PM's activities on this count can be seen at http://pediatrics.aappublications.org/cgi/content/full/115/3/e356

Fields

Quotes

PROBLEM: The Increase of Consumption Restrictions Worldwide

FRAME OF REFERENCE: Global

Situation Analysis:

FACT: --Public Opinion --Bans/Restrictions Increasing --Litigation Threats --Science Bias --Lack of Industry Organization/mobilization --Strong Anti-Organization Network --Unacceptability of Smoking/ETS --Smoker's Guilt --No Natural Industry Allies --Youth framing of ETS issue --Insurance differentials --IAQ [Indoor Air Quality] Retrofit/Build vs. Ban --Smoker Discrimination --Inconsistent Policy within PM/Industry

CONCLUSION

--Little natural support for Industry --There is a price to support the Industry --Concerted effort against the industry

TAKE AWAY: We must create the means of support.

INDUSTRY/ENVIRONMENT

FACT:

--Words don't translate into deeds within industry. --PM appears to be driving the Industry both Issue-wise, Dollar-wise and Political-wise. --Competitors' International Organizations don't foster coordination. --Competitive issues regarding the product, i.e., ingredients, etc. --High risk- low credibility. --TI's/NMA's/Assocaitions are limited in effecting results. --Many competitors view issue as science driven, not legislative/political. --Resources--especially competitors'--very, very limited. --Industry: PM, RJR, BAT, Rothmans, JT, Gallaghers, Imperial, Reentsma, Government monopolies. --State monopoly/Other competitor issues may impact level of support on ETS. --Legal constraints on what the industry can do and say... --Overall environment (Social, Regulatory, Science Making, Economic and Media) hampers industry efforts.

TAKE AWAY: PM will need to develop and deploy resources to save itself.

COMPETITORS (EXTERNAL)

FACT: 1. No risk. 2. High credibility. 3. Free media. 4. Well organized. 5. Well defined objective. 6. They do not need to verify so-called "facts." 7. Viewed as politically correct. 8. Passion and committed supporters. 9. Worldwide network. 10. Access. 11. Talented. 12. Great PR. 13. Cooperative International organizations. 14. Politically astute. 15. Government financed. 16. Leverage health issue. 17. See List.

Take Away: This is a formidable, worldwide adversary.

FINANCES/PROFITS

FACT:

--Bans/Restrictions affect consumption:

--20% quit rate w/ U.S. workplace bans. --Atlanta/Hartsfield increase to P/L w/ Accommodation. --Increasing restrictions will have a negative impact on P/L

--Market Impact -Trendsetter markets -Strong PM $ markets

...Smoking restrictions mitigate spending on marketing, R&D, etc.

CONCLUSION

--Less money to do more. --Has a big and direct impact on bottom line and is potentially irreversible.

TAKE AWAY: Uncless restrictions are stayed, business operations will be irreversibly, negative impacted.

...Resources need to be directed to shift/communicate new perceptions.

...It could be over unless we reach the media. ...Unless we act, the regulators WILL win.

...OBJECTIVE: Ensure reasonable accommodation of smokers to protect long-term viability of PM

STRATEGIES

--Change/Damage control of public perception. --Advance sound science/expose bad science. --Develop Proactive Leg/Reg. agendas (Throw bombs). --...Re-shift the debate (IAQ bans-intolerance, Source Control-Source Management). --Aggressively communicate consistent/better messages. --Increase/Nurture third party allies. --Advance reasonable alternatives (Market relative). --Develop/Promote positive messages --Find/develop new themes (i.e. Humorous, Tolerance, etc.)

--The "Industry" is a myth. --Competitors may not consider this issue important enough because of campetitive differences. --PM cannot count on the "Industry." --"Industry" resources are relative and limited. --There are internal/external factors hindering "Industry" efforts.

Company
Philip Morris
Author
Corporate author, Philip Morris (inferred)
Recipient
Corporate recipient, Philip Morris (inferred)
Region
Global
Named Organization
Ap
ASHRAE (Am Society of Heating, Refrig and AC)
American Society of Heating, Refrigeration and Air Conditioning
*British American Tobacco Company Limited BAT (See British-American Tobacco Co.)
Defense
Burson Marsteller (Tobacco industry PR firm)
Tobacco Industry public relations firm.
Center for Indoor Air Research (CIAR) (Industry formed/funded air research organization)
Nonprofit organization funded by the tobacco industry. CIAR was formed in March 1988 by tobacco companies "to sponsor "high-quality research on indoor air issues and to facilitate communication of research findings to the broad scientific community."
CNN
CSG
Cure
*EPA ( use United States Environmental Protection Agency)
Gallaghers
Horeca (Hotels, Restaurants and Catering/Cafes)
European acronym for an association of hotels, restaurants and cafes or caterers in the European Economic Community. Also seen spelled as "Ho.Re.Ca" or referred to as the Horecasector. Businesses or individuals pay membership dues to belong to Horeca.
International Agency for Research on Cancer (IARC) (WHO cancer research arm)
International Agency for Research on Cancer - The cancer research arm of the WHO. Conducted a multi-center epidemiology study on ETS, initiated in 1988, data collection completed in 1994 and results were published in 1998
ICAO (Int'l Civic Aviation Organization)
Int'l Civic Aviation Organization
LHT
Imperial Tobacco Co. (of Canada)
Iocu
JT International Corporation (Manufacturer of Japanese Mild Seven cigarettes)
manufacturer of Japanese Mild Seven cigarettes
National Conference of State Legislatures (Group representing state legislators nationwide)
National Manufacturers Association (Defense groups for cigarette companies worldwide)
In places around the world where these associations did not exist, the tobacco industry created them to help defeat public health efforts around tobacco.
Occupational Safety and Health Administration (Held hearings in 1994 to ban smoking in workplaces)
OSHA opened hearings in September 1994 on a proposal that amounts to a virtual ban on smoking in every workplace in the nation
*Reentsma Company (use Reemstma)
Reuters (News organization)
RJR, R.J.Reynolds
Semco
Smith
SWOT - Strengths, Weaknesses Opportunities, Threats (strategic assesment method)
TI, Tobacco Institute
US Actin on Smoking and Health
Visnews
WRO (PM's Washington Relations Office (1994))
1994 PM's Washington Relations Office
Wall Street Journal
PM, Philip Morris
Litigation
Okag/Privilege Withdrawn
Okag/Produced
Named Person
Han, Victor (PM Worldwide Reg. Affairs, Dir. of Communcations c. 1993)
Director of Communcations for Philip Morris Worldwide Regulatory Affairs office circa 1993-95. Directed strategy and implementation of internal and external communications. Also worked for PM Corporate Affairs. Vigorously defends company's sale of tobacco products but refuses to smoke around his two young daughters saying "Certainly I don't want my kids to smoke. As a parent I want to take as many risks out of their lives as I possibly can." (Washington Post National Weekly Edition, January 13, 1997, pg. 9)
Type
REPT, REPORT, OTHER
OUTL, OUTLINE
Subject
secondhand smoke
secondhand smoke strategy (Corporate strategy to deal with ETS issue)
Secondhand Smoke/Perception
Corporate strategy
industry activity
industry front group
industry influence
industry recommendation
industry response
industry strategy
Media influence (How tobacco co's worked to influence media coverage of their)
How tobacco co's worked to influence media coverage of their point of view.

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Page 1: wzc87e00
PROBLEM The Increase of Consumption Restrictions Worldwide
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FRAME OF REFERENCE Global
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S AN L SIS FACT CONCLUSION • Public Opinion • Little Natural Support for Indus try • Bans/Restrictions Increasing • There is a Price to Support the • Litigation Threats Industry • Science Bias • Concerted Effort Against Industry • Lack of Industry Organization/Mobilization • Strong Anti-Organization Network • Unacceptability of Smoking/ETS • Smoker's Guilt • No Natural Industry Allies • Youth Framing of ETS Issue • Insurance Differentials • IAQ- Cost to Retrofit/Build vs. Ban • Smoker Discrimination • Inconsistent Policy Within PM/Industry Take Away We must create the means of support.
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INDUSTRY/ ENVIRO NMENT FACT CONCLUSION • Words Don't Translate into • The "Industry" is a Myth Deeds Within Industry • PM Appears to be Driving the Industry both Issue-wise, Dollar-wise and Political-wise Competitors' International Organizations Don't Foster Coordination • Competitive Issues Regarding the Product, i.e. Ingredients, etc. • High Risk - Low Credibility • TI's/NMAs/Associations are Limited in Effecting Results • Many Competitors View Issue as Science Driven Not Legislative/Political • Resources -- Especially Competitors' -- Very, Very Limited • Industry: PM, RJR, BAT, Rothmans, JT, Gallaghers, Irriperial, Reemtsma, Government Monopolies • State Monopoly/Other Competitor Issues May Impact Level of Support on ETS • Competitors May Not Consider this Issue Important Enough Because of Competitive Differences • PM Cannot Count on the "Industry" • "Industry" Resources are Relative and Limited • There are Internal/External Factors Hindering "Industry" Efforts
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INDUSTRY/ENVIRONMENT - cont'd FACT • Legal Constraints on What the Industry Can Do and Say - Disclosure of Industry Support Policy • Overall Environment (Social, Regulatory, Science Making, Economic and Media) Hampers Industry Efforts Take AwaX CONCLUSION PM Will Need to Develop and Deploy Resources to Save Itself.
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COMPETITORS (EXTERNAL) FAC_T CONCLUSION 1. No Risk 2. High Credibility 3. Free Media 4. Well Organized 5. Well Defined Objectives 6. They Do Not Need to Verify So-called "Facts" 7. Viewed as Politically Correct 8. Passion and Committed Supporters 9. Worldwide Network 10. Access 11. Talented 12. Great PR 13. Cooperative International Organizations 14. Politically Astute 15. Government Financed 16. Leverage Health Issue 17. See List Take Awa~ This is a Formidable, Worldwide Adversary.
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AUDIENCES FACT CONC ON • Smokers/Non-Smokers: As Parent/As Employee/etc. • Regulators/Policy Makers: Public/Private • Media • Employers (Workplace Policies) • Insurance Industry • Science/Scientists -- Hard • Social Science • Unions • Hospitality • PM Employees • Industry Allies • Markets/Regions • Various • Diverse • Mutually Exclusive: Different Motivations, Goals, Objectives and Degree/Level of Communication Take Away Various Messages -- Various Messengers.
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FINANCES/PROFITS FACT CONCLUSION • Bans/Restrictions Affect • Less Money to Do More Consumption: * 20% Quit Rate w/U.S. • Has a Big and Direct Impact on Workplace Bans Bottom Line and is Potentially * Atlanta/Hartsfield Irreversible Increase to P/L w/Accommodation • Increasing Restrictions will have Negative Impact on P/L • Market Impact - Trendsetter Markets - Strong PM $ Markets • Less Money Being Budgeted on ETS Issue as Threats Increase on a % Basis - Profit Impact • Smoking Restrictions Mitigate Spending on Marketing, R&D, etc. Take Awav Unless Restrictions Are Stayed, Business Operations will be Irreversibly, Negatively Impacted.
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CROSS FUNCTIONAL SCIENCE FACT CONCLUSION • Not Monolithic • Disarray • Negative Perception • Not Focused • Feeling by Certain Scientists • that Cased Closed Lots of Unknown Whereabouts of Resources • Replica of Primary • Poor Marketing Internally/ Externally of Facts • Re r s E i t - Wh r ? x sou ce s e e • Generation of New Data Needed • No Industry Credibility With Clear Objectives • Positive Facts Exist • Severe Communications Handicap for Industry • IARC Pending • CIAR Questions • Lack of Coordination of Scientific Resources and Planning - Vacuum? Take Away Focused, Positive Plans/Marketing of Plans and Execution Essential.
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CROSS FUNCTIONAL soc IAL FACT CONCLUSION • Decline/Shift in Acceptability • Strong, Social, Negative Trends (Relative in Markets) • Smoker Guilt Create and Communicate • Health Kick Accommodation Positives by Public • Risk Aversion Perception is Reality • Public Hoodwinked • Shift: Anti-Driven - Choice/Non-choice - Adult/Children - Rational/Emotional • Visible Issue • Politically Correct to Bash Smokers • Public Opinion Still Favoring Some Accommodation Take Away Resources Need to be Directed to Shift/Communicate New Perceptions.

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