Abstract
This document from British American Tobacco (and found in Philip Morris' files) discusses the decline in social acceptability of smoking and what might be done about it.
The document discusses the long-term threat to the industry of the passive smoking issue, saying there is a "need to provide reassurance to existing smokers and employees and to counter the long-term impact of propaganda from the anti-smoking lobby which threatens to undermine smokers' confidence and to dissuade people not to take up the habit."
The industry also saw that declning social acceptability of smoking was affecting morale among tobacco industry employees and the paper proposes ways to deal with that situation as well, proposing to start "A programme of employee reassurance... which would demonstrate confidence and pride in the Tobacco Industry."
Fields
- Quotes
The Australian paper summarises succinctly the current situation in the country (a view also to be found in the papers from the USA, Canada and Germany). It states:
"The main thrust of the anti-smoking movement has beered away from strict health matters to those of a social nature. While not down-grading the seriousness of the smoking and health controversy, we must recognize that even in the face of the failure of medical science to produce definite proof of disease causality the anti-smoking lobby has taken giant strides by concentrating on the dubious claims that sidestream smoke is medically injurious and more particularly on arguments supporting the stance that smoking is a dirty habit.
We believe that smokers are prepared to sublimate axieties about so-called health hazards but that they are susceptible to continued pressures of a social nature."
This concern is underscored by all delegate companies (with the exception of Brazil) who report that in their countries the attack on smoking is moving away from the product towards the consumer and his behavior and that there is mounting criticism of "passive" smoking and its alleged harmful effect on nonsmokers.
All papers identified the need to provide reassurance to existing smokers and employees and to counter the long-term impact of propaganda from the anti-smoking lobby which threatens to undermine smokers' confidence and to dissuade people not to take up the habit.
[From Page 2, Bates No. 2025025458]
...Main areas for positive action were seen to be:
(i) The need (underscored by Australia) for the Industry to undertake a research programme to identify more cleanly those areas of consumer and public attitudes and concerns to that a combative programme of activity could be developed based on factual evidence rather than assumtoins.
(ii) A programm of heightened political lobbying...
(iii) The establishment of an "international clearing house"...responsible for the collation and dissemination
of information...
(iv) A programme of employee reassurance...
...make subtle suggestions as to how employees' personal attitudes and behavior could help avoid social confrontations between smokers and nonsmokers...
...Persuade well-known smoker personalities to speak up in favour of their use of tobacco products.
- Company
- Philip Morris
- Author
- Haddon, Richard (BAT Public Relations Manager, Tobacco Division)
London
- Recipient
- Presumed corporate recipient, Philip Morris
RegionAustralia
United States
Canada
Germany
LitigationStmn/Produced
Named OrganizationBAT, British American Tobacco
BW, Brown & Williamson
Millbank
TAC, Tobacco Advisory Committee
TI, Tobacco Institute
TypeREPT, REPORT, OTHER
SubjectSocial Acceptability (Social acceptability of smoking)The industry fought the decline in social acceptability of smoking through public relations campaigns, legislation, etc.
secondhand smoke
secondhand smoke strategy (Corporate strategy to deal with ETS issue)
Document Images
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)-]O'.'.' Sf?MNG5 1'::11?}":')'S ON 'J'Gll T1NACCE1''l`A Bli>t"1 Y IS:11I",
'1'i1c: Aust.-atian, 1'JII%1):x sut,})-IPriscs =,ttccinc.tly the current silvtacioa.
;n th.A cot!t}try (,,a View a,'so to be, found in the papc:rs fro.r. t1:c t:Sh,
C. !ladU and'' Gex°.I,.any);. It st.atc:s:
"The Ir,c,in thrust of tl1^ .!)i.i--smc>.ang movenr,r.nt has
veere:c; wvrUy fron)- strict healtlh miatters to tI)ose of
a soci.-A. nature.
While not dov;n-grac'.in:l the seriousness of the smoking
and I!r_,:1''th controversy we must recoqni'sc that eve:z
in the loce: of the failure of ineeiical sck-mcc: to Produce
defini.t'e prool of disease causa]:ity the anti-snlolcint3
lobby 1-!as taken giant strides by co;:)centra.ting on tlle
duh;cu; clairns that side5trenm smoke i s_"riedi~cal'y
injurious a1).S more ]pt)rticularl}T on argula.>lit.s sulcport
ing the stancettlat smol.inq is adira tyhEaJt.
We br.lie,re that ;sniolccrs are p?'chared to :;uhlimate
al,xietles -LiUout .,o-callccJ healtl5 hazards b,tt tIzut tlley
arctcJ contint,lcd pressures of a social
naturc".
Tl.i s concern i. ; under!~cc~~-cd' by all dr-l:<>g; tc con.rhr.anies ihc
CXCC'])tio11 of w]Io r eport that in their couraries the on smoking nioving a'xi1y frfr'1] tI":e
product totJa.lTl{s 'tltc co.=?sa{2t).^..'I'
'
F.2ifQ1 ]11~s , behaviour and tl'! tt. il-+!'r.G' S s nlnu.I'1tlC1g cr}tlC.:I slTl of "Sl: yssLvl?"
smolci;-,et and i.ts clleyc:c3 ]Icau.m(ua c.Cfcc-t on !:}on-sinoicers.
.
Jill I)~?Iv :r:; iclc:r,tiricd tLe llc(-.~c.l to 1-)rovica(-, reassurance to e.:stilt9
Sl.r~ol e.`5 and c:,~,~lo~cr.:c s ancl, to cnt:nter t''h,c 1~Jn l' t(:??ITI impact of
TII0lMi;=.J!lC13 fi n:U thC cl.'2t.'-.`:lI3o14IT1~ jC:bI)V'wIl2'ch tl;i'ei:lth!1s, tC) t}!}dC7"-
Initic= 5!=lok: rs' cc-)!)fidk:;x:e :!t!d' t.o cli::szl_:cle heoPlirI-.ot to tal:a> tip' tI}e
I)a.)i C.
Ca.l.t.:,tic't ici::l1tii[icci t.kl:_' 1Jrc,i.)lcr}c t.ht,c:-
r7'o ir%iliiat;: ;I of n:tiC.)n t,rltic]h wi1l. -
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Or!t'_It)~..:;111U~:IIS*J , ..

Page 2: ztc35e00
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(i.ii) Corz-ect or Cc,fi.tte erronc:ous statements
about smoking and its effc,cta.
)
Deicrld the t:oh-r,cco industry
(v) CornnTunicato positive aspects of smol:ing.'c
I01ost Conipariics recoma-nend the need to seek and obtain the un-
ani,-rlot.is con1rnitrnent and a9,reement of the Industry and "where.
it,di'vidtral companies are orsned or controlled by ir.ternational
oi gunisatio»r, such companies must have a commitment from~
th::ia- princ:il als for endorsation and sitprior. t equivalc'nt to that
offered by BAT for Compac;ies in thc:~ BAT Group". Moreover,
i t-,vas gener al'1y recognised that a more hosit'ive stance by the
lndustry thanthat t"aken to date could, and probably would, pro-
volce a c'bacia'ash°' : it should be ezpected and accepted.
Main areas for positive action ,-: ere seen to be:
(i)
The iiee:d (unclerscored by Australia) for the Industry
to unclertalce a research~ Proga-amrne to identify more
clearly tlose areas of consumer and public attitudes
and concerns so that a combative programme of
activity could be developed based on factual evidence
rather than assuinpLipns. It N.,as recommended that
Dlilibank should co-ordinate and develop a common
methodology to be followed by all Coisrpanies.
(iii)Aprogramiaze of heightened politicall lobbying: (re-
comr.-,enciecj by USA, Australia and Canada) to make
lol.iticians more aware of the issues involved' and to
refute and correct rnis-sbatemcmts of fact made by
politicians andd government bodies.
(iii)
'Thc establishsr.cnt of an "intcrnational clearing house"
(r.ecornincndeci by Canada and Germany) responsible
for the coliation and clissemin:-ition of information and
tlic-, "cievelopment of communication themes on an
intcrliaLio11za1 hasis"'. .
(iv) A hrc,~jtamnie of employee reassurance (proposed by
13y''lOwlricla would: -
n(a) denioic:;trccte coilfickrncc and pride in ihe
Tobricco lnrlu:,try
(b) ]zc:)nbe etiililc,yc,cS' jolb:, to botL the Cont-
1)stny's ,iijcl li1ciur;i.ryc ~; l;clcce itr ttio gonc.rt'al
cec>r)on,y' ru~cl rolo:.;currc^c, rn.u-kc_t.
/

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3
(c) Kec:p cmp]oyec:7 infc~rnned off t[ie Coml>any` s
effOJ:-ts to countCr lcci'slal:ive attcnipts to
restrict sn-,ol.ing
(cl) Exhress the Indtirst.ry's viewpoint on hoi.h
the he<<lth~ controver sy and non-smoking
issue, and
(c) NIal:c: subt.l'e suc,u,IesLions as to hoW eml)loy-ees'
personal attituc3es and behaviour coullcl help
avoid social confrontations bet%veen~ sniol:crss
a:nel''. non-sm ol:er s.
Further proposals (amongst others) include:-
Creatr a].etter understanding of the smoking issue
among the niedila to ensure a more balancedir4portinq
of the srr,ol;ing question.
(ii) Persuade well-known smol.er rersonalities to speak
up in favour of their use of tobacco products.
(iii) Extend! the Inclustry's Emissary concept (proi:f.)sed by
13fi.IJ)' developed by The Tobacco Institute in t:tti USA.
(iv) Develop a\,,ider range of supportive educational mater-
ial', e.g. filrns, pamphlets, press releases, articles,
etc.
*
From the pahci,s we have received, it is apparent that,,vIiilst
the problem is conan°.on its resolution should inevitably he
tailored to sit.it loc.al climate and circumstances. It is there-
fore difficult tf, irlentify a common course of action which all
Corn]panies c::,1; or S1toulcl, follo\d. Rflther it Woulcl c>ecrn uY._sir-
ablc for cau:h Company, workirnd within its own Inc]u:;try associ_ct-
i.ons, to tailor a programme which is judged to be bc,st suited t(~
local IIeCCl.i'.
It i:>s clear, hoWeve.i~', thrri in the USA and Australia in particular,
and to a lessor extent in Cr.inac.la,, (whilst Germany ' h,as ala.eaely
startc(i) t'.ie ]btclustry ni`:e(:; to r.trirce a coctFse of actiOn ancl to
intplctni;it iL :t:; suOm as p,crtt:t'ic:(l.
lt is r.liLliic-rill to), c`+lvisrlr(,, w1t:rU zole. Millb;ui1: sisouIc.I play othcl.
than tolur(»<;iir Ilt .- lv(p ii, (~cl ihnlt turcl to rrtr)vtitv;r
t
i~~lll!(` (i1':'L' tli1ll.'. 1~Si.tltl.0.(` '.'iiltls
are !(,,:tclni, \( Ui:(.l f'-~.q.1Jt it lt l(:I to 1ilc.:a,';urrl~ lri1L

Page 4: ztc35e00
perhoh;s in tJ.;eUh:~ I.3.'l5'T ha:, a clzfferctit role to play.
I-ier, e, first of all, we have to gct: tbr~ lndusiry to rec:orlni.se the
existence of lhe pl oblem, whi'cl-L mirlht Nvell Ue niore e sewere at
the r.nomcnt over se~ s than in thi 5 Country. The oniy \:'ay to
find out v.,ould be tahiroiidli a proc,rarnme of research. This
would hrovi de the benchmark from N:; hich an Industry plun of
action cou:r1 Le dcvelol;)ccl. lt v"o1flc] see.nz prefer ahle that this
should bc: initiated inclepcnctently tLc tobacco comhnnies \vork-
ind in concert rather than und'e-i~' the aushices of the T.A.C.
R1-?/JC .
1 976
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