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COPY REQUEST FORM
BRITISH A,~,4, E R I C A ~
TOKACCO
REQUEST No
2444
IOrganisation 1 The Department of Justice (Legal Health)
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BATCo document for Legal Services • Health Canada 29 August 2001

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ENVIRONMENTAL TOBACCO SMOKE
Improving the Quality of Public Debate:
Strategies
FOR INTERNAL USE ONLY
II I II II I I -
NOVEMBER 1990
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BATCo document for Legal Services • Health Canada 29 August 2001
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CONTENTS
i. Introduction.
' . ?
• . ~. •
2. BAT's Response to ETS issues.
3. Timing of ETS-reiated actb'ides.
4. Key elements of programmes.
Checklis: of allies/resources.
6. ETS: Hea!th Effects and indoor Air Quality.
7. Public Smoking.
8. Smoking On Board Aircraft
9. Smoking and Public Transport.
10. Smoking in the Workplace.
BATCo document for Legal Services • Health Canada 29 August 2001

I'~TRO D UCTI ON
Communication of science to the pub!ic is notoriously bad. h is not
because scientists theft;selves are unable to transla;e their ~ork and
thoughts into eve~day terms. Rather, it is because the media and
the public generaliv are more in[erested in sweeping headline stories
than in the rumple,tides, uncertainties and inconclusbeness that so
often charac:erise truly scientific research and debate.
One of the unfortunate consequences of this is that scientific
research and opinion is often misregorted, sensationaIised, or
treated selectively and promoted to the public as if it were
uncontested andconclusive, when in fact it may be little more than
speculation.
This [s pat-dcular% true with smoking issues, and especialI:, ETS -
environmental tobacco smoke - which is the subject here.
On the one hand there are the results of so[entitle investigations
which show ;hemselves to be fragile, urea contradictory, and
inconclusive; on the other, there are the populist assertions which
deny that there is doubt and which claim certainty for the
proposition that ETS seriously damages the health of non-smokers.
Public debate about ETS should be concerned with the results of
scientific research and investigation. Instead, in many places
around the world, the public debate has short-circuited that stage
and moved on to a,%gument about political action to restrict smoking
in order to protect the health of the non-smoker.
It is important that the debate is brought back to the roots orthe
unsubstantiated health claims that are made against ETS.
"I'he challenge that this presents to the tobacco industry and to the
company if formidable. That is why this guide has been.produced.
However, it is not a scientific treatise. Its purpose is t~ofotd:
first, to state the company's ~-iewpoint and position on ETS; second,
to suggest action which operating companies should take in order to
ensure that there is balanced and fair consideration of the facts by
all concerned.
The situation differs from country to countw. In some, ETS is a
well developed issue of high. pubhe awareness. In others, ETS has
barely eme~ed as a subject of public debate. It is a matter for the
management of each operating company in collaboration with Millbank,
to determine what action is most appropriate for them. It is hoped
that the ideas presented here v-ill be found to be oflnterest and •
practical help. They are based largely on the e.x'-perience of BAT
companies around the world and information provided by them.
The structure of this guide such that, after reviewing general
policies and objectives on the ETS issue, five individual areas where
action should be considered are identified:
ETS health effects and indoor air quality.
Public Smoking
Smoking on board aircra~
Smoking and public transport
Smoking in the workplace.
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BATCo document for Legal Services • Health Canada 29 August 2001
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For each of the above ureas, objectives, strate~es and tactics a:e
provided. It is the intention that each of these sections should
stand alone; there is therefore of necessity a ce:"tain amaun: of
repetition between the sections.
It is not the intention that e~,'er7 operating company should consider
applying all oft.he tactics considered with in each of the sections.
Some tactics clearly will not be app,'-opriate for cer:.ain operating
companies, or may simply be impossible to implement. However, eac.h
operating company should use the information contained within this
document to prepare a plan on ETS-related issues, taking into account
(a) the present level of awareness of the issues in their countD." and
(b) the suitability of the supg, gested approaches for their situation.
The section "Timing of ETS-related activities" provides guidelines for
establishing at which stage otthe public debate action is necessary.,
and the q, qpes or activity that are most suited to countries at :Lose
various stages.
The section entitled 'Key elements oC programmes' considers the pros
and cons or using certain materials such as Brochures, advertising
campaigns etc. and gives general ~m.tidanee on when the'," mar be
appropriate. However, in al__l cases when companies are considering an
E"I'S pro~amme, planning and use of resources and materia!s should be
discussed with Millbank beforehand.
At the end of each of the five strateo~ sections is a list of
"interriew points'. This is essen.Natly a checklist of important
points on the issue that can be made in a press {nter',-iew, government
discussion, briefing document etc, It is not intended to be a source
of detailed argumentation. For more specific or more detaiied
information, companies should refer to the recently distributed
'Smoking Issues: Claims and Responses' document or to Millbank.
Summary statements of company policy on ETS issues are provided in the
section entitled "BAT's response to ETS issues'.
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BATCo document for Legal Services • Health Canada 29 August 2001
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Annoyance and ~rrritation
There is nothing new in people [1riding :he habi,'s and behaviour oC
others unnoying, irritating, oe perhaps e~en objectionabie.
Intolerance, howe',er, is a trait which remains uncurbed at a 7rice.
That principle must apply between smokers and non-smokers, v,-ith each
respecting the fandar:',ental personal freedoms of the other,
Research has sho~x~ that ETS is a minor contributor to the quanti:? of
chemicals in the air. Nevertheless, ETS can be physically i.'Titating
to non-smokers and smokers alike, if it is confined within an
ill-ventilated room or building. In those circumstances, an~
irrespective of people's smoking habits, it is proper first to
consider the need to improve ventilation and to encourage the
circulation ofctean a{r.
Re~tr{ctions on smoking.
It is accepted that smoking muss be restricted in some build!rigs and
areas because of the potential fire haz.ard, or for reasons of
hygiene. However, proposals to restrict smoking on the grounds of a
claimed association between ETS and adverse health effects are
scientificaiIy unjustit2ed and should therefore be strongly resisted.
If the ~ounds claimed for restrictions on smoking are about annoyance
to non-smokers, it should be possible to deal with them through the
exercise of common sense and courtesy. The tobacco industrw does nee
oppose the voluntary designation of non-smoking areas in public places
as a courtesy to those who object to tobacco smoke. Ifthis is not
possible, then improved ventilation should be considered.
If even that is not enough, then it ,~-iIl be more effective and
acceptable to everyone concerned if restrictions are introduced on a
voluntary rather than a compulsory basis: in the workplace,
restrictions should be a matter for discussion and agreement be~een
management and the work.force; for other business premises, customers
should decide whether they want restrictions and of what kind.
Matters of Law?
There is a balance to be struck in the law between the precious right
of individual freedom and the need to protect other members of
society. Therefore the law only generatly proscribes those acti,,-ities
of an individual which have a demonstrable injury on others. There is
no body of scientific evidence to support the contention that ETS, and
thereby smoking, should be regulated.
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BATCo document for Legal Services " Health Canada 29 August 200!

2. BAT'S RESPONSE TO ETS ISSUES
CL-k.[.",IS TI-L&T .aRE 5t.kI)E AGAINST ETS
Non-smokers do not always objec: to the habit ofsmoking. Some.
however, find it [,'-ritafing, annoying, or perhaps even objectionable.
The,,' may not like the small of lit tobacco: find it discomforting to
the eyes, or nose and throat, particularly when the en,dronment is
adequately ventilated; or simply thoroughly disapprove orthe smoking
habit. They may cite that ETS is an invasion of their privacy, :heir
right to clean air and personal freedom.
Nevertheless, the main thrust of assertions against ETS is that it is
a serious hazard to the health of non-smokers. Several re~malatory and
advisory bodies around the world have concluded that exposure to ETS
poses a small risk to non-smokers in terms of the development orlung
cancer in adults and short term respiratory effects in very young
chiIdren. The same bodies agree, boy, ever, that there is insufficient
evidence to establish that ETS is associated with any other adverse
health effect, such as heart disease.
Anti-smoking activists have concluded that, where smoking may affect
non-smokers, prohibition or restrictions on smoking are justified.
The argument is put with considerable emotional appeal to non-smokers:
that non-smokers have the right to smoke-free air and should not be
exposed to the health hazard that they claim ETS presents; that
smoking should therefore be prohibited in certain public places; that
segregation should apply in other cases.
The logical progression of the ar,m.~ment of anti-smoking activists is
that smoking should be outlawed, except in the home ',,,here it is
conceded that the individual should have the tight to smoke, if he or
she wishes.
THE BAT RESPONSE
ET$ - health claim~
Scientific studies have not proven that ETS causes disease in
non-smokers. The evidence is weak and conflicting and indi'ddual
studies have been taken out of context and misused by anti-smoking
groups.
Responses to individual health claims about ETS and various diseases
can be found in 'Smoking Issues: CIaims and Responses', claims no.
1-9, I3.
ET$ - indoor air quality
The actual amount of ETS that is present in indoor spaces is small and
has been greatly exaggerated by anti-smoking groups. Studies of ETS
levels in restaurants, offices, homes, aeroplanes, public transport
and a wide variety of other public places have been conducted
throughout the world. The results consistently show that ETS
dissipates rapidly in real-life conditions. Improving ventilation in
indoor environments will lead to the rapid elimination not only ETS,
but orthe many other chemicals in indoor air that are present in far
greater quantiw than ETS.
Responses on indoor air quality, issues can also be found in "Smoking
Issues: Claims and Responses', claims no. 10, t-t, 15.
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BATCo document for Legal Services • Health Canada 29 August 2001
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3. TIMING OF" ETS.REL-~.TED a(_TTI~,qTIES
Factors influencin_~ the [ikelihoGd of ETS debate/introduction of
smokin~ restrictions
- Public awareness of health claims about ETS.
- Media coverage - local, or taken from overseas.
- Presence of anti-smoking organisations.
- Major "~%TIO/'PAHO influence.
E~ent of current government re.~trictions/regulatians on
advertising, labelling etc.
~ the need for action
In theory., if, in a .g-iven country,, all ofthe above are negative (i.e.
no public awareness or media coverage, no WHO influence, no current
restrictions) then it could be ar~aed that ETS is unlikely to become a
major public issue in the near future and there is no need for
pre-emptive action at present.
However. this is true for very few, if any, countries around the
world. Most companies will find the above factors operating, albeit
to a variable e.x'tent, in their markets, and an increase in activities
of just one of these factors could very rapidly result in a high
degree of public awareness of ETS or even in the introduction of
smoking restrictions by government. Even in countries where the
smoking and health debate has historically not been a major cause of
concern, the mere fact of WHO pressure on governments can result in
the introduction of smoking restrictions virtually overnight. This
was certainly the case recently in Guatemala. Similarly, if a
government previously inactive on smoking legislation begins to
introduce re,lotions relating to advertising or labelling, then the
chances are that smoking restrictions could be the next ones to be
proposed. Virtually all anti-smoking groups around the world have
ETS/smoking restrictions on their agenda and are likely to begin
lobbing government to introduce restrictions, or talking to the media
about ETS. Even a small number of ETS stories syndicated from
overseas can dramatically raise public awareness of the issue. The
release of a major US report such as that expected in I99I from the US
Environmental Protection Agency will inevitably increase coverage and
v-ill usually have credibility in the eyes of the general public.
In all countries where such activities are taking place, it cannot be
too soon to begin taking pre-emptive action, or developing resources
to deal with the issue as it develops. Although it is quite clear
that no company would wish to create an ETS issue where one does not
yet really exist, there are certain D'pes of pre-emptive action that
can be taken to reduce the likelihood of si~maificant restrictions
occurring. Some of these are listed in the next section.
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BATCo document for Legal Services • Health Canada 29 August 2001
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[n countries where si~mnit~c2nt restrictions already e~s~ on ETS,
there isstii',a need For aztivitw. Voluntarvrestric'tlonsor bans
can be reversed, and legislation may be amended or repealed. Again,
su~este~ ac:ion is listed in the ne~ sections.
In summaQ, /here are few, if any, countries in which no action should
be taken at present. In countries where ETS is not yet a major issue,
but the ['actors discussed in the previous sectien are operating,
pre-emptive action should be taken and resources shouid be developed.
In coutnries where level of awareness is high but restrictions are no~
yet widespread, more specific and targeted activities should be
undertaken. In countries uhere restrictions are widespread or
le#slation is already in force, every attempt should be made to have
them ove~ur,ned or amended.
Examples nf pre.emptive action on ETS"
Preparation and pianning
preparing and knov, ing where to find material, argumentation,
consultants etc.
developing contacts with government, media and influential
organisations that can be used when crises occur.
Examples ar action ,*here ET$ is a public issue*
1.
2.
3.
4.
Develop contacts in areas or" business that may be affected by
restrictions if they are proposed - employers, airlines,
hospitality, industry etc. Discuss the issue of restrictions and
provide alternative suggestions e.g. ventilation • to try to
prevent the introduction of restrictions.
Argue strongly for tolerance and courtesy, and for volunta~
reg'aiation. Continue with courtesy campaigns.
Develop and distribute scientit~cally-based arguments on ETS and
indoor air quMi~.
Encourage local consultants to comment en media
articles/statements about ETS.
Examples of action when restricti0n~/lemslation a.r~ l)r~posed*
1. Introduce taroeted campaigns for the specific audiences relevant
to the proposed restrictions (e.g. employers/unions etc. it"
workplace restrictions are proposed). Using advertising,
brochures, brieHngs etc. as appropriate.
Lobby all government, media, business contacts and other allies,
and provide them with argumentation on science, the practicality
and advisability, of restrictions, potential costs of restrictions
etc.
2.
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BATCo document for Legal Services • Health Canada 29 August 2001
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F_,xamples oFac[if,~n when restric[ions/le.mslation is widespread-
1°
Develop infm-mation about the cost or the restrictions or
le~s[ation compared to an)" benefits that were proposed.
Rese'~rch examples of instances where restcictiaas/legisiation
have caused inconvenience, embarrassment, loss of'job etc. etc.
and use them with the media and with government. Point out
practical dif'ficuities in complying vdth the legislation/
restrictions.
3. As a result of the above, lt:bby to have legislation amended or
repealed, or restrictions overturned.
Keep up media campaigns on health issues- do not assume all is
completely lost if restrictions or legislation are introduced.
Continue to report on the conflicting evidence and the results of
conferences stating that there is no conclusive proof. Public
opinion about ETS can still be influenced even if restrictions
are commonplace.
N.B. This is not an exhaustive List (which is the purpose of the body
of this document) but a list of examples to give an indication of
appropriate types of activiD-.
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BATCo document for Legal Services • Health Canada 29 August 2001
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