Brown & Williamson
Brown and Williamson Problem Laboratory
Fields
- Type
- OUTL, OUTLINE
- AGEN, AGENDA
- FOOT, FOOTNOTE
- LIST, LIST
- LIST
- MEETING MATERIALS
- Characteristic
- MARG, MARGINALIAMN Selected
- Named Person
- Carson, J./X
- Gori, G.B./X
- Kennedy, J./X
- Menjou, A./X
- Princess Grace/X
- Rourk, R.T./X
- Sanford, R.A./X
- Simon, Neil/X
- Simpson, O.J./X
- X/R.J. Reynolds
- X/Bat
- X/Ama
- X/Acs
- X/Cbs
- X/Saks
- X/Holiday Inns
- X/Tiffany
- X/Playboy
- X/Gentleman Quarterly
- X/Junior League
- Xxal/X
- Xxandy/X
- Xxbarbara/X
- Xxelmer/X
- Xxeric/X
- Xxgary/X
- Xxgeorge/X
- Xxkathy/X
- Xxlincoln/X
- Xxlink/X
- Xxpat/X
- Xxthom/X
- Xxtom/X
- Attachment
- 201374
- Litigation
- 10004026
- 10004042 12426
- Request
- F59
- H84
- L
- Original File
- Synectics 770000 New Products
- Date Loaded
- 23 Nov 1998
- Brand
- Camel
- Demurier
- Dunhill
- Excalibur
- Fiasco
- Hallmark
- Marlboro
- Merit
- Real
- Viceroy
Document Images
BROWN ANO I~ILLIAMSON pEOSL~M ll~0~TO~y
MAY ll 1977
ERIC L~INC~ LINK. TOM CLIEIIT~ iI~45
12:3(
SESS~OH ~12
pAG
HOW 1-o make z£ l~ppen.
AGENCY ACTION pIAN
We will need a isalkehing sLrategy r~com~ellc~dtion a~d rationale from agen&y
including a~'nat~- B~an~ ~rrmp
0
1. ['om and z~mdy wr~.~ a ~irsh draft of ~tra~ s~,u~0en~:
2. ~raft is d2L~t2"l~ted ,~ I~ar~ra ~mJ ~:ket pl~ls~in~ dep~rtl~t ~d ~fs
CUSS~I with ~eat~ve ~pa~x0eent
a) 4ar~t Planing Dcp~at develops/~.~A~r~ o~ig~nal draft of ~,~aLugy
Cr~atJ.~ ~lso sl/gg~s~s ref~.,te~Ls for st~.,~gr2~ s~ar~nl.
4. Ac~t ~v±ce zefine sl~p #3 ~ p~es~m= ~ ~real'~ve d~pa~men~.~jo~tly
,~lr~ cz~a~;~vo deI~r~r~l~T, 'l,clm and ~ ',r~ite cxea~.lve s~tategy
~
5. Pres~nt~h~.or~ of ~c~A~mend~ti~ to C'u~ent
6. Br~cl gr~/A~'~ ze~im~m~t of doclt~t
7. ~resenL~tior~ o~ £~.~1 do¢ll/0ont to ~1 ~m~ WilIlalus~ Manager~eu~:
8. ~plementation o~ A~ion Plan
/~rl~ Short Te~l~ A~ plus1
1. De'e~l~p and pr~ent Ag~n~ ove~'iew o£ ~ prod~ct oppor~iti~s
5/30 [cen~a~%veJ Market Pla~ni~g D~p~r~ment/ ~.~coun~ Servi~u
2. ~zesenh r,ame ze~o~e~]datio~s for "Hallmazk' pz~duct
TOm - 5/30
3.Agency prepaze Di~tri~l~ion Stra~ ~ate.lenz . AlSO~
a) ~Val~ate options and ~easibili,y
Azdy 6/10
k

BRDI~ & WILLIAMSON PROBLEM LAB
MAY ii, 1977
ERIC LEADING LINK CLIENT 10:15 - 11:15
SESSION #El
Session P.A. G,
HOW to determine a name for the product
Create a Na~e that communicates ~' ci~are~se experience
Goals/Wishes
1. ~hat should be the elements that should be in the name
2. H~ create a name that successfully supports premlum/luxery cigare~ne
brand
3. How have name snppox~ luxer~ promise
4. How have name comparable with package
5. How have name tast~ superiority
NAMES
Rainbow
Rich
Vamt
happy
gold
pr~clous
sovereign
plantagenous
reipn
~jesty
H~
Pax
Noblesseoblige
.Eampton cour~
Warwick
Monarch
Excaliber
Lancelot
Gallop
Ahead
Taste Celebration (here at last)
Taste Taste
Celebration
Brilliance
Nobel Prize
Occasion
Theme
Smart
Celebrity
superstar
Star
C~rdon Bleu
Corinth
Bel~
Midas
Touch
~oldfinger
¢ibralter
~ ,~-. .~z~¢¸

Orm~
Emarald
St. Mot tiz
Facet
Bagezs
DeBeex.~
Je~l
Irish
Clovez
Grand National
Steeplechase
Graphic
Thoroughbread
ZeUS
Bred
Champion
Secretariat
Class
Calamet
De~athalon
Olympia
Limited Edition
Ltd.
A~a
Passpor~
Prive
vlntage
Ambiant
Ultima
Private curb
Club Crown
Member
Regal
A~b~ss~do~
Regale
Corination
Rivle~a
¸Rich
Duke
Earl
Parisian Faixe
SavOir Faire
C'est Moi
Savor
September
Concorde
Tower
INfe~o
Dante
Frank
Trocadero
Velvet
Satin
Doll
Silk
Silver
Caltics
Classic
Continental

Monte Carlo
Casino
Royale
Grace
Mob%ace
Gr~* Prix
Fire Sign
Smoke signal
Elegance
Sleek
Chick
Shiek
Trojan
Aut ~um~
love
Paris
Mood
Moody blue
Elite
Main Squeeze
Blue Max
~lbiance
Endrameta
Syn~hony
Sound
Mist
Bleu mist
Sovereign
Ambassador
Continental
Li~i~e d Edition
Grand National
Pre feted n~s
Royale Cold
Prive
Club Regale
Sovereign
Corinth Gold
Celebration
Ultima
Elegance
Classic
Prive
Taste
Classic
Bltima
...... F.] ire
Possible Solutions
We will create a name that coa~unicates the ultimate social and personal cigarette
experience
Next Steps
i. Them to coordinate refining name reco~endations 5/30
A1 to review lots with creative 5/30 people
3. Barbara To coordinate stratepy group efforts 5/30
4. Lists of refined n~s sent to Lincoln. Andy by 5/30
5. Availability search Lincoln 7/15
6. Choose a ~ar N~%~

C~ lebration
Monte Carlo
Gran Prix
Bleu Mist
Limited Edition
Parisian Faire
b~Dna¢o
Sovereign
Condon Bleu
deBeers
Limited Edition
Ambiant
Sovereig*
bbnarch
~das
Ambassador
~rance
Star
Regal/Rex
Passport
Vintage
Clur
C~assics
Soveriegn
Y~narch
S avoir Faire

0
BR~{ ~ WILLIAMSON PROBLEM LAB
I~Y i0, 1977
ERIC LEADING PAT CI~ENT 1:30 - 2:00
SESSION 6
Additional comments re hinic, 1c~ tar product (also, can this product stand
on its own?]
Tom
Concern re product is how to know if it will perform. Elmer's timetable will
determine this. If it does what we th~nk (85%) then it will make it,
Pat
If you're nor ~oing to be first you should best. Most likely no test market.
This product is priorized for B&D (#51.
If we develop a product with pu~nth, I thlnkwe'll have a mere significant entry than
a taste brand.
Ability to s~and alone depends on willigness zo spend money. Based on fact that [~.
we are gro~ndbreaking on a new product concept, need a testing procedure before !
going national
A1
Ability to succeed depends on ti1~gtmble in getting out to market place.
exgerlence will help loosen the purse strings.
Elmer
Priority concern. Before R&D can get involved, must be priorized. Mow overcome "
shortage of naturally occurring leaf and can flaVOrs be considered natural. HOW
svercome problems without using chemicals.
Lincolin
If we want to go further than health benefits indicated we must begin to explore
options. ~aven't identified how we may obtain endorsements or prove what we ~:
say. Also social aspect; how may we better verbalize product benefits,
,j • _ _
Lincoln
2 products identified in session. Much prefer ~ing with tobacco product
Kathy
Mow know what the elements are that prove smoking is harmful so we can show
health benefits for our product.

BROWN ARD WILLI2,MSON PROBLEM LAB
May i0, [977
GEORGE LEADING TOM ~LIENT 8:45 - 10:0O
SESSION 4
Session Problem
How to find out if these is a market for ~le product (excalibur) - ~ow
tar high mixture filter cigarebte
A. Tobbaco - Fire cured
Goal~/Wishes
A) Wish I knew who consumer might be for this product
B) ~ow to advertise it ~o that consumer
i. Wish adv. could make use of Gori's statements on free nicotine
2. How to USe Gori's semi green light On nicotine
3. How to be able to co~unicate pressure of highe~ nicotine without using
word
4. How re use humour
5. Wish everyone could try the product
6. How to ~stahlish personality for b~and that wishes with what it is
eg. name, package
7. How to present this as a breakthrough product
8. HOW to be a consumer catelor
9. How to use a better definition of nicotine
iS, How to use the word free as in nicotine
I] How to take advantage of ~9ord free - definition of
12, Wish I knew what the product was
13. Wish we could ak~ke reference to ~lock flavor
Exoalihux Concept State~t
cigarette that is totally new - a technological breakf~LTough. Different fro~
What it does
i. Connotation, dark = rich pipe tobacco
2. Provides satisfaction through free nicotine yet keeps number lo~
3. LOW tar
4. A unique pack around
5. Unique side streau Aroma
6. Unique flavor - more akin to full tasue
Physical Cigarette
1. use of dark, fire cured Latakia or related tobacco
2. Fzont end of cigarette darker
3. Dual filter paper cellulor acetale with alkal~ae additive on paper
Who do we target
Goals/Wishes
I Wish iow tar high nicotine that appeals to full flavor smokers

3.
4.
5.
6,
7,
8.
9.
i0,
12.
13.
14.
15,
16.
17.
18.
19.
20.
21.
22.
23.
24.
25,
26.
27,
28.
W~sh we had an adv, ca~ign that wonld ap9e~l to current HiFi and full
~lavo~ smoker at ~/ne ti~e
Wish a single minded campaign that appeals to the need that is of flavor
and tobacco satisfaction, ~ich is shared ~y ~oth low ~ar and full flavord
s~oker~
[~ish by using ~ori~s seml ~reen light on nicotine we could attract new young
smokers
Wish we could ~ppeal to spo~ts minded outdoor people
Wish we could ~ppeal to people wh¢ are concerned about their physical ~ll-
being
Wish co111d ~%ppeal to 7 without deprlvation of physical pleasure
Wis~ product safe enough to use so we could obtain endorsement oZ health
authority
W~h could attract onlT people smoking non B~own and ~lliamson brands
W~sh Could attract non~e~thol s~okers
Wish ~e had a name that co~%~nic~tes the concept
Wish had a name that was an Ac~ for the concept 9~, LSMFT o~ LTM
Wish had name that symbolized the breakthrough eg~ this is no~ a cigareuce
it ~s a smoking product or smoking experience/device. (enxiched nicotine)
Wis~ had na~e with inherent appe~l yet ~o~ked synergistically wlt/% concept
wish we'd focussed¸ On t~e freedo~ t~/n~s¸ unlock
~ish we had ~ p~oduet tha~ condoaes the Vice
~ish had cigarette that provided freedom from social stiga~
Wish for externalized freedom plus internalized permission or lack of guilt -
Wish had a name t~at was dlreetionally totally masculine
~ish could¸ sho~ the ~ene~t~ of smoking - a means of zelievin9 stress like
tranquillzer
Wish could find new that means mo~e than one thing and all good
Wi~ we had ~ protact product
Wi~h Could conv~ t~e ~e~e~ic benefits of smoking in a way that -~uld
tou~ t~e ~uttons of people
W~sh I kne~ what the generic ~nefits of smokin~ are
W£s~ I had a product that gives the benefit of ~ cigar
Wish I ~ad a cigarette ~ did not have ~o inhale t/~at would provide
~eneflt of an ~n~aled c~garette
Ho~ to capitalize on the trend ~o peogle feel~m~ O,K° about making own decislons

BROW~I & WILLTA I.SON P2OBLE 111 LAB
E[%IC L~ADING PAT CLIENT
SHSSION ~l
PROBLEM STATE ~ENT
Develop a low ~ar high nicotine zlgarette
GOALS/WISHES
i. HOW to have a LT and r~ stand on its own.
2. }low 3et nicotine u~ to 1.5 @ less than I0 mg tar
3. HOW improve T/n ration with ventillation
4. HOw t¢ determine if this is a viable product
5. How make nicotine function as the tar
6. How can b=- blend in a satisfier like cocaine
7. }lOw multxpxy nicotine rush
~Y 9z]977
ll:O0-12:30
~abacco
25. Wxsh we had another name for nicotine. Get away, from negative associations
like addiction
26. Wish we had another element which would ~ive us positives
27. Wish we could position agaxnsn existixlg smokers to capitalize on positives of
nicotine/~lavor
28. Wish smokers we would get aren't smoking Brown and Williamson brands. Pnarease
sh~xe
29. Wish we could take them from full taste category
30. Wish w~ had a cigarette that was so safe we could appeal no non-smokers
31. Wish we had a zero mg. tar product
32, HOw deliver flavor/taste without ~ar
8. How know if it should be ~ free standing cigarente Or an addition to another
brand
9, How discuss ways to position a fre~ standing LTH%I product
I0. How preempt thls position so completion doesn't come on market with same thing
ii. HOw make it unique to Brown and Williamson so at least makes others look like
J/Ritation
12. How to geK across u@ consumer that what he likes (nicotine~ is not what
hurts (tar)
13. Wow to say in a way government will allow: i.e. this is safest cigarette you
can smoke
14. HC~ convey by implication
15. Wish cfgaresze with high nicotine would have perceptively different taste
one that strikes a cord.
16. Wish we could address ourselves to free nicotine as opposed ~o nicotine as
we kn~N if
17. [~w have free nicotine ns opposed to bound
18. HOw do we develop an albyline tobacco blend to reach 1.5 N/T ratio
19. HOw to position this cigarette without mentioning nicotine
20. Wish we could make nicotine as positive factor
21. How show value of nicotine (giving you a lift) {starter in A.M.)
(calm
down)
22. How u@ market an addictive 9roduct in an ethical manner.
23. HOw avoid vulnerahilitf issue w~ may face by promoting nicotine
24, ~w market a product with benefits of nicotine w~thout negatives.t i.e. albyline

s~bstitute or augment nicotine sensatlon/percepfion
39. }low use robbery 9r Ventini. Put granules of nicotine at end of filter
as you smoke it rubs nicotine from granules
people suggested en3o~ssnt and was upbeat.
44. Wish we oome out with total surprise product that appeals to non-smokers/
49. H~ make a lettuce leaf tobacco socially acceptablel Peer ~roup acceptability
51. HOw appeal to go after the heavy ~oker
52. Wish we could market a product which would broaden cigarette market by allowing
53. H~market a product with taste satisfaotion without health social concerns
among young people
55. How get Fonzi to endorse product
58. How to translate capturp gratifications of sexual tone into product
product
talus aerosol particles and longer lasting.
68. HOw to make a smoking respirator
72. Wish we could make smoking more socially acceptable than non smoking
73. HOw remove the ~uilt from smoking
74. Wish I had a v~dka
