Bliley RJReynolds
Report Concerning Public Smoking Attitudes and Issues Prepared by RJR Marketing Consultant Transmitted to RJR in-House and Outside Legal Counsel, RJR Employees, RJR Managerial Employees Detailing Issues Discussed at A Meeting Between RJR in-House Legal Counsel, RJR Marketing Consultants and Outside Legal Counsel for Tobacco Companies to Assist in the Rendering of Legal Advice.
Fields
- Author
- Schenkel, W.J.
- Bbdo
- Recipient
- Peterson, J.R.
- Wilson, J.T.
- Christopher, F.H. Jr
- Crohn, Max H., Jr. (RJR Attorney, General Counsel, CTR Director)
Max H. Crohn Jr. was the former General Counsel for R.J. Reynolds and he worked for Jacob, Medinger & Finnegan. - Wilson, J.T.
Document Images
- On February 22 a meeting was held at BBDO bergen RJ'R Legal
(MC, F.J, ~) and Agency Legal and Management to discuss and refine
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cow from tho February 10 meeting. J~ong o~her things It was
agreed that the basic "disease" claim must be qualified and that
~ Surgeon General "Warnlng" label would be required in SOSAS ads.
- On February 23 BBDO upc]ated Mr. R. Aurello of F~elman Xnc.,
regarding SOSAS creative. Agency Management presented its passive
Im~oklng p3sition ..as weli as le al oo~ments from the February 22
meeting. Mr Aurelio also reiterated the confirming ~delman position
that all their research to date showed that non-smoker health was
Ere root of the overall SOSAS issue. BBDO pzovlded ~M. Aurello with
specific scientlflc quotes to aid in an Edelman white paper on the
subject.
- On February 27 Agency Management (TD) reported the Aurello meeting
%o Mr. Ron Sustana by letter.
• - As a resultof these mee%Ings, subsequent conversatlons and
' spor~ence, it was dec~ded that BBDO should concentrate all creative
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efforts on the passive ~oking ~ssue ~n antIclpatlon of Impendlng
co~, ~esearch. •
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- -In February an A~verttsing Image St'u~y was con~luctecl by Peruzzi
ar~ Walzer, urger the direction of BBDO, ~) gauge the perception
of smokers as typified in cigarette advertising. It was foun~ that
~n general, people ~o not identify ~smokers wlth the positlve attributes
they relate to their friends. However, smokers as portra).ed in
a~vertts~
are more likely than "actual" smokers to be identified as frier~s.
__March - On March 21 PJR r..~cjuest~ BBDO to re-consider "courtesy" as well as
~ =corporate p~oflt" approach a~d asked that work on these two
areas be developed along with the basic p~ssive s~oking creative.
At a March 28 meeting in NYC, SC presented rationale for re-examining
~ "courtesy" position. I~DO presented creative in the passive
smoking, courtesy, a~d corporate profit areas. It was agreed to hold
a ~rk session on April 5 to review how courtesy oould be integrated
w~th the basic passive smoking advertising. Ad~itlonally CT asked BBDO
%0 ~evelop SOSAS promotional ideas (e.g. carton stuffers).
Based on the March 28 meeting, BBDO forwarded revised "Corporate
Profit" and "Basic" a~s £o CT on March 31.

A work session was held on April 5 with CT at BBDO. New courtesy
a~s ('Look Before You Light') w~re presented including ~all space
~s, outdoor, and POP examples. Additionally several examples
.introducing courtesy into existing ads were presented, along with
ulxlated promotional materials (booklets ar~ ~arton stuffer "d~mmtes').
~ r~uested revised copy for the courtesy ad, additional-'t~0kiets
addressed to the family (i.e. employees, salesmen, growers), an~
examples of current ads which included people. ~hese requests w~.re
developed ard forwarded to CT in April;
On April 11 Phase I of the Segmentation Study was approved. The
Phase I objective was to identify ar~ evaluate .key population
segments relevant to the tobacco industry.
On Aprll 15 cor[espondenoe from W. McGulre confirmed that attitudes
can be changed on social issues through only one presentation of
a persuasive conmunication. This input supported the BBDO research
design for testing S0SAS ads.
On April 27 W. Shinn approved using "Health Bazard" in the basic
This ad (the California ad) would be tested along with the basic
=diseaso" ad and courtesy ad.
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• ~ - On May 2, Edelman Inc. issued its rationale fo~ _not forming a
S~okers' Alliance, T~e pcimary ~eason was that people consideE
tl~ "right to smoke" argument as weak.
- On May 16 a revised "California" (health hazard) ad was forwarded
- On }~y 25 BBDO forwarded a stmmlary of secondary sources identifying
problems and opportunities in countering t~e alleged health costs.
arK] p~oductivity..losses related to smoking.
- ]~esults were received in May frcm the Roper Study sponsored by
• the Tobacco Institute• The study conflrmad the Importance of
the passive smoking issue (2/3 non-.smokers, i/2 smokers believe)
ar~ the r~ed for developing m%d publicizing medical evidence to
the contrary. Additionally there appeared to be growing acceptance
of more government involvement in the regulation of ~,oking.
- ~>cus groups were conducted in May as a preliminary phase .of the
• ~arger Segmentation .Study• ~ne purpose was to Identlfy possible
, population segment~, against whi6h to target future S0~AS efforts.
l~o new information %as obtained as the research could not identify
any special group sympathetic to tobacco Ir~ustry positions.
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• Oon.._.~e - l~esulks ~re received in June from the BBDO conducted oo1~/ research
of 3 ads designed to shi[t public attitudes toward smoking issues.
~ne more direc~ passive s~oking ad ("Basic Disease ~") cause~
large positive attitude shifts in the general population ard direo-
tlonally positive shifts amon~ opinion leaders. =Courtesy" had
~Ittle effect in shlftlrg attitude. I
- A second tracking of attitudes toward the proposed CallfoCnla s~oking
restriction was conducted by V. L. Tarranoe in June. Attitudes were
still positive towards the restriction with the major issue beirg
l~asslve s~oklrg..-
Focus groups ~re also oonducted in California to determine attitudes
t~ward the "Clean Indoor Air Act." There was no general interest in
~ act amorg s~okers or non-smokers, with most respondents regarding
~ act as nonsensical.
- In June BBD0 supplie~ representative media plans of a t~Ical
e|garette brand along with a prototypical plan of an. advertiser
~argettlng specifically at the teenage market. ~ne ~urpose was to
refute alle~atlons that the |r~]ustry was targettlrg its marketirg
efforts against youth toy in£1uence an early smoking ~]eclsion. ~ne
t~ sutmitted plans were signiflcantly dissimilar.
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- Xn June BBDO supplied the sources cited by HEW as the basis for
Mr. Califano's estimated costs of business productivity loss and
increased medical expenses caused by smoking.
- On ~une 20, a review of S0~AS research to date was corx~ucted
'W/S with ~P, DO, S:, Mr, t'T, I~ as well as BBD0 research
personnel.
- On ~une 28, PJR MRD suggested proceeding ~ Phase II of t~e
Segnentation Study.
- On Oune 29, W. Mcguire reported that he had reviewed the results
of the attitude shift research of the three SOSAS ads tested.
W. McGuire agreed that the methodology worked well and with the
conclusion that the two "passive smoking" ads had sizeable
attitude shifts while the "coortesy= ad was not particularly
successful..|~ ... ......
- On 3uly 17 Agency Management (TD) addressed the Tobacco Institute
ar~ presented BBDO's position on why passive ~m%oklng was the key
• SC6AS issue over Ii other viable directions. Additionally TD
reiterated why the specific ads should be straight forward and
"non-sl ick."
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• - On July 27 it ~s doctded by C~ and HRD to discontinue furtho¢
york on the Se~nentation Study since the expected valu~ of Phase
~! ~nfo~ation ~as not considered co~nensurate~ with its ~ost,
- In July BBD0 developed three alternative SOSAS media plans at
(~Ifferent budget levels with each targeted against adults involved
in any public activity (e.g. voted, etc.).
August - Results were received in August from the attitude shift research
regarding the "Businessman" a~. Research results were dlrectlonaily.
positive, but no~. significant.
- On August 18, the Tobacco Institute instructed BBDO tO release the
.. "Basic Disease" ed to Intermedia for the purpose of testing Jt
~nder "real world" conditions. ~he ad was run In newspapers In
El Paso, Tex., and Madison, Wisc. for a one month period (2 inser-
t|ons per woek}. Results w~_re inconclusive since the ad only ran
o~o month and generated only 7% awareness.
• - .On August 9, at Dr. Colby's request, I~3DO forwarded a review of
• seoondary sources and studles r.elatlrg to t~e effect of cigarette
, advertising in creating brand switching versus category expansion.
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. - A third trackin9 oE the propose~ California restriction ~ras coc,~ucted
In August. Attitudes were still positive towards the restriction,
~ attitude .was amenable to change if meaningful argtments against
the restriction could be co, municate<]. Additlonally It appeared that
passive s~oklng as an issue can change attitude, but still may pot
change behavior {i.e. voting Intentlon).
,September- In September 1978 a Tobacco Forth was held by several Southeastern
Congressmen to provide public doctmentatlcn of passive smoking
medical facts. The pres.s generally downplayed the Fort~ and its
expert testimony "due to the fact that family legislators were
(x)nductlng the procedure.
- In Scpte,T~r P~DDO supplled a correlation analysis between deflated
cigarette advertising expenditures and per capita cigarette const~ptlon
(~er the last twenty years• ~he purpose of the analysis was to refute
allegations that c|garette advertising increased consumption as opposed
to the ~ndustry's contention that advertising was intended to
differentlat~
-.. .amorg brands. The analysis showed virtually r~o correlation between
. advertising and oonst~ptlon.

• ~Octobe_[ - At a meeting on October 3 it was reaffimed to discontinue the
Segmentation Study. Information. still desired from the Study
~ Public Affairs will be gathered by more speclf~ research
(~eslgns.
In early October, results of attitudinal research conducted by
Civic Service among the =family~ were presented. Basically R3R
employees do not differ significantly from the general population
regarding attitude towards SOSAS issues. However it was decided
to t~dertak~ an educational effort among PJR employees.
