Bliley RJReynolds
Report Concerning Public Smoking Attitudes and Issues Prepared by RJR Marketing Consultant Transmitted to RJR in-House and Outside Legal Counsel, RJR Employees, RJR Managerial Employees Detailing Issues Discussed at A Meeting Between RJR in-House Legal Counsel, RJR Marketing Consultants and Outside Legal Counsel for Tobacco Companies to Assist in the Rendering of Legal Advice.
Fields
- Author
- Schenkel, W.J.
- Bbdo
- Recipient
- Peterson, J.R.
- Wilson, J.T.
- Christopher, F.H. Jr
- Crohn, Max H. (RJR Attorney, General Counsel, CTR Director)
Max H. Crohn Jr. was the former General Counsel for R.J. Reynolds and he worked for Jacob, Medinger & Finnegan. - Wilson, J.T.
Document Images
• A Narrative of Key Events in the SOSAS P~oject
~everal names occur perlodlcally throughout this narrative. For brevity,
Initlals have been used where eppropriate as followst
- ~Ilm Peterson G~ - Grill Harlow
- ~arles ~cker ~ - ~x Cro~
- ~is Durd~ ~ - ~n Sust~a
- B~I Christo~er ~ - ~w~d Jac~
March 22, ~e first m~ting of ~e Natlonal C~ission m
~ ~ ga~er ~st~ny from ejective (~owh ACS ha~-pick~)
wi~sses r~ardi~ t~ d~er of ~kl~. ~v~ ~re r~ion~
~ar~s ~re ~nd~ted ~ ~y/J~e.
"On March 25, W. Bobbs met with Senior Management of his five
agencies {TD present for BBDO) to brief them on the ACS "Target
l~Ive" program. A short term solution was discussed to ser~
tobacco industry sponsored witnesses to the next ACS hearing.
l~Ine longer term strategic solutions were also discussed.

-2-
April_ - On April I, L. Light of BBDO presented the joint opinion and
rationale of all five R3R agencies that industry sponsored
witnesses should not participate in ACS hearings. BBEO recom-
merged establishing a task force Ix) develop a plan to confront
longer-term problems confronting the industry.
On May 2, L. Light presented 15 antl-smoking Lssues and
possible responses to each of those issues•
Mr. Light's "Issues ar~ Answers" presentation.
- A research study conducted in June 1977 by V. L. Tazrance
JJ~licated that the Tobacco Industry Imago was not particularly
positive. ~1~e Industry was rated 5th of 5 and below both the
Liquor and Oil Industries.
- Focus groups were conducted by the Beam~n~ 6rganizatlon
• Oune to identify ~oklng-related issues arc] their relative
~mportance to the general population. Irritation to non-
smokers and non-smoker health were qualified as the two most
~mportant issues..Tnls study was managed by GH and also
represented the first formal, advisory involvement by BBDO
Pesearch.
U~
0

~ - ~ublic Opinion Research was launched to identify major ~ndustry
Droblems and possible positions of greatest ~ppeal to general
Ixfl)lic.
.
On July 11, A~ency Management (TD), Accost ~nd Creative G~oups
met with JP and HC in Winston-Salem to discuss overview of
SO~AS project.
_August - On August 16, B~DO Account and Creative Groups were briefed on
anti-smoking issues, by RJR Legal and R&D in Winston/Salem.
/~ C- In August 1977 EBDO prepared a summary of the history of
pro-
~ " ~ hlbition to underscore the similarity of events leading to
• ~ohibitlon compared with current anti-smoking activities.
continued work on the development ard refinement of basic
obrcepts representing vlable Ion<j-term SOSASdlrections.
_September - Several meetings were held throughout September with KTR
- . personnel to. review on-going basic concept pcogress.
o
0
U~
~,

October - On October 21-22 the SO~AS retreat wa~ held in NYC. The
~urpose was to review the SO~AS charter and objectives,
share data developed to date, and firm t~. dlrectlon and
priorities. Three research studies were also reviewed
as follows..
- Research was conducted by the Bea~nont Organization to
quantify smoking-related issues identified in earlier
research. A major finding was that non-s~okers' health
emerged as a serious concern among smokers (51%) as well
a~ non-~okers {71%). F~reover, smokers .e~ppeared to offer
little resistance to further restrictions on smoking.
In-depth intervie~ ~ere conducted by Civil Service, Inc. in
early fall 1977 to relate smo.~irg to various lifestyle segments
~n the general population. In general, this study suggested that
{~ smoker is not perceived highly either by himself or by non-
~okers. However, the study also show~] that people dislike
further government regulations except for the anti-smoking zealots
~ho are u~compromising in their cause.
Results were also released of the Opinion Leader P,e.search con-
ducted by the Edelman organization. ~he research consisted of
"cigarette related" conversations with media, govenment, and
corporate executives. ~ong the findings
becoming less socially acceptable and that a "courteslf campaign
was desirable. Opinion leaders generally placed little credence
$n the passive s~okirg issue.

oO
• Novembe[ - A meeting was held on November 22 at BBDO with Mr. Shlnn
con~nenting on several SOSAS position statements. Based on
these co,ments various positions were eliminated from future
consideration due to legal considerations.
- BBDO supplied several demographically acceptable test
markets to Roy .Pfautch and the Edelman oranlzatlon. BuR
personnel further restlcted this market llst on th~ basis of
the local press, severity of local antl-smoklng cllmate etc.
Two test areas {Erie, Pa. and Des Molnes, ~owa) ar~ two matched
control areas (York, Pa~, and Cmaha, Neb.) resulted from th~s
process. BBDO reiterated its concerns with test marketing,
stating that test markets would forfeit the surprise element.
Also, measuring attitude.shift over such a shore tL~e interval
• - woold probably result in inconclusive data.
.December - In a December 5 meeting with BC it was confirmed that BBDO's
|I responsibility for all work would be the passive ~oklng
.... : .... ~-~._=.... |ssue. Also comments fr~ Messrs. Crohn, Shlnn, an~ Jacob
• WOUI~ be incorporated into several alternative concepts prior
, to group sessions to be held later that month.
• - On December 13, concepts were finalized with RJ'R ~ in NYC
ar~ the first focus groups were conducted in New Jersey.
-- BB~O attended focus groups in Seattle on December
""
U~
: 0
0

- BBDO aLtendecl ~ocus 9rou[~; In St. I~:)u~[s on ~r 20.
[~rom the focus gro~s four ~ositions emerged as bein9 most viable
Łor future consideration: Non-Smokers' Health, Courtesy, Smokers'
Right to Smoke, ;~dltional Government Regulations. ~he first
"
Of these potential positions, Non-Smokers' Headth, was Judged
to have the greatest promise.
Also in December, results were received from the Yankelov-lch
Corporate Priorities Research designed to measure public pollcy
pressure on business. The research was conducted among leadership
~people {government', media, financial) as woll as the general popula-
tlon. High proportions of both population segments view pa.ssive smoking
-
as a health hazard and see increased cigarette tax as the next public
.policy target• In general, there was little confidence in business .
With most people feeling that there ls an over-emphasis on proŁ1t at
t~e expense of public interest.
In DecOr BBDO was charge<] with identifying various service programs
(~Jre prevention was among those suggested) for public relatlons purposes.
The Agency forwarded its proposal and suggested some prellminary research
to determir~ the potentlal downside of relatlng the tobacco Industry
(cigarette ~oking) with fire preventlon. The public service program
was later dropped from consideration.
- ~ l~ce~ber R3R concluded that the "prL~e prospect" for SO~AS related
projects should be the voter.
O .
0~

January
1978
• - On January II, Mr. Califano (HEW) announcedm, ambitious govern-
taent antl-smoklng program.
- BBDO conducted a hotllne regardin~ Mr. Califano's statement on
~anuary 12. Results were that 72% were aware of this announcement~
56% on an unaided basis. CalIfano was personally Identified by
21% of those aware.
- Based on the December focus groups, ~BDO began writing ads to
the four basic poStioning statements. On January 24 a meeting
was held in W/S with JP, where the Agency presented 24 print ads
{3 a~s each of 8 campaign ideas written to 4 strategies}. MC
sul~plled detailed Legal oo~ments. ~P invited the Agency to present
the creative to Messrs. Stlcht and Stokes in early February.
]n January 1978 the Tobacco Institute tested two ads ('Good Green
Eand', =Tobacco Leaf") to determine their ability to generate a
favorable attitudinal shift toward the industry. The ads were
tested in =family" states a~] received dJrectlonally If not slgnl-
flcantly positive results.

"8-
Also in January, a study was cor~uctedby V. L. ~arrance in
California to gauge attitudes toward a proposed California smokin9
restriction law. Taere was significant sup~rt for the law among
~1 se~ents samp. led. However attitudes in favor of the law
.
droppod as costs to the taxpayer increased.
~ January 31,. ~ National Commission on .~Okil~ arx~ Publ|c Policy
r~nded a far-reaching antl-s~oking I~cogram whlch was .covered
l~road]y by the media.
.February - B~DO conducted a ~1~. t_line" regarding this announcement on February 1.
51% of tha population was aware of the announcement.
-- l~ased on sugo.estions from the January 24 co[:~, meeting and subse .~uent
~llseusslon at BBDO, creative development proceeded on 10
J6eas (5 of the original 8 from the January 24 meeting and 5 new ideas).
~heae were sb~n to HC, (~, ard RR at BBDO on February 2. At this
l~eeting Agency Hanagement {TD) presented 12 possible SC~AS positions
arfl strategies that were considered for develo~ent. After revlewirg
tJ~ pros and cons of each position TD recommended one strategy
~noke Does Not Cause Disease In Non-Smokers") as most llkely tb affect
• tJ~e outcome of present anti-smoklng propaganda. ~Ihe primary reasons
fo~ pursuelrg this strategy were twofold as follows.: a.) anti-
l~mokirg forces are presently attemptlrg to co~unlcate that passive
l~oklrg is harmful, ard b) if successful, a t~oker could not then
defend his p~sition on the grounds that he is only hurting himself.
~I~ raed for concise ard belleveable substantiation for the recommended
strategy was underscored along with the need to reach voters on

l~b~.ic opinion records as ~vell as opinion le~lers, D~e ~ ~ strop.
~t ~e eventuel ~ ad(s) ~ strai~ht-for~ ~d ~"sllck" ~ ~at
~ ~uld not ~ive t~ ~ressi~
~ck~ ~ substantial ~acco I~ustry dollars. ~Itionally, it
r~e~ that L~ ~s ~ test~ u~er tight 1~rato~ ~itlo~
~rm~e ~e d~r~ of attitude ~ift ~at might ~ exactS.
s~est~ ~at.o~y th~ s~d test m~ket~ ~ ~nslder~ sin~
a, fo~ ~st ~ket mi~ht result ~ a ~ter-at~ck ~g ~arted
~ ~fore ~y S~ natlon~ effort, ~ ~re~ bl~ti~ t~
~ntent of o~ ,~s~ge.
February 2-3, W. ~Ire, Y~e ~]~y Professor, revle~
~ ~Isc~sions ~nflrm~ ~ver~ ~jor principles guid~ "issue"
~vertlsi~ a~ s~estlo~ ~re offer~
~tion ~ct for
~I~ ~ subjectively r~u~ t~ n~r of c~_a~ for s~
~ent ~stin~.
S~kes w~ ~st~n~ ~til Febru~y ~0.

- On February 9 the Agenc~ Ceviewed this .˘˘esentatton with 0P~ DO~ HC~
a~ RS. Agency Management (TD) ~gain p~esented the BSDO position
on
passive snoking.
- On February i0, Agency Management gave a presentation of SOSAS creative
development to date to the RJR Publlc Relations Management.
-. On February 10, a meeting was held with Messrs. Stlcht and Stokes
atŁer~Ing. A limited selection of SOSAS creative was presented (i ad
each for 6 campai~ ideas). Agency Management (TD} presented BBDO's
position regardirg how and why passive smoking should be the key SOSAS
. ~sue versus several other visbie positions. ~he presentation was favor-
ably received ar~ general approval was given to reflne the creative
for eventual copy testing.
On February 14 BBDO conducted a hotllne on the meaning of the
word "disease.= Concluslon: =Disease is what you can catch~
what you do to yourself is not a disease.=
On February 21 JP and I]C updated the Tobacco Institute on SOSAS
Ixogress to date.
- on February 22 BBDO updated CT on SOSAS.
0
0
o~
