BATCo
Survey of Indoor Air Quality, Ventilation, and Smoking Activity in Restaurants
Fields
- Named Organization
- RJ Reynolds Tobacco Company
- Rothmans International
- SEITA
- Japan Tobacco Inc
- Imperial Tobacco Company
- Philip Morris Europe
- Lorillard Tobacco Company
- Korea Ginseng & Tobacco Research
- British American Tobacco Company Limited
- Philip Morris
- UVPM
- FPM
- ASHRAE Inc
- Rothmans International
- Named Person
- Cain, WS
- Guerin, MR
- Warren, Nigel
- Nelson, PR
- Ogden, MW
- Taylor, David
- Eatough, DJ
- Fanger, PO
- Frost, Barrie
- Rhee, Moon Soo
- Clausen, G
- Valbjorn, O
- Nishina, Takumi
- Wilson, Robin
- Walker, JC
- Harris, Louis
- Asai, Takuya
- Saint-Jalm, Yves
- Ishii, Isao
- Bluyssen, PM
- Matsukra, Masao
- Poget, Laurent
- Schorp, Matthias
- Bohanon, HR
- Laurant, AM
- PM, Bluyssen
- Conner, JC
- Loy, Van
- Oliveria, Fernandez PO
- Groes, L
- Roulet, CA
- Benhard, CA
- Guerin, MR
- Notes
Author name is not available in the document Handwritten.
- UCSF Code
- aji60a99
- Type
- bibliography
- report
- table
- file folder
- questionnaire
- graph
- report
- Region
- Switzerland
- France
- Korea, Democratic People's Rep. North Korea
- Japan
- United Kingdom
- United States
- France
- Recipient (Organization)
- CORESTA
- Date Loaded
- 13 Jul 2004
- Box
- 050
- Folder
- bcmn0000
Document Images
Report to CORESTA
SURVEY OF INDOOR AIR
QUALITY VENTILATION, AND
SMOI~ING ACTIVITY IN
RESTAURANTS
July 1, 1999
322220856

Report to CORESTA
SURVEY OF INDOOR AIR QUALITY, VENTILATION, AND SMOKING
ACTIVITY IN RESTAURANTS
H. R. Bohanon, Jrt, J.-J. Piad6*, M. Schorp*, Y. Saint-Jalm+
t R. J. Reynolds Tobacco Co. Winston-Salem, NC, USA,
*Philip Morris Europe, Neuch~tel, Switzerland,
+ Seita, Fleury-les-Aubrais, France
ABSTRACT
As a CORESTA ETS Sub-Group activity, six different participants in six different countries
conducted a survey of indoor air quality, ventilation and smoking activity in restaurants. This
work was to assess methods and determine major hurdles to performing such studies in a sound
and reliable way. A number of typical medium-priced restaurants were surveyed during lunch or
dinner. The objectives were:
1. To survey restaurants in several different countries.
2. To determine acceptability of indoor air conditions as judged by occupants of the
restaurant space.
3. To assess concentrations of environmental tobacco smoke (ETS) present in the selected
spaces.
4. To appraise the ventilation system including operation and maintenance (O&M) of
heating, ventilating, and air conditioning (HVAC) systems and estimate outdoor air
ventilation rates.
5. To determine smoking rates in the restaurants observed.
6. To investigate correlation between the smoking rates, ventilation rates, ETS
concentrations, and occupant perceptions of restaurant indoor air quality.
This report discusses the results and conclusions from this survey.
INTRODUCTION
This project was designed to survey restaurants in a number of countries where smoking is
permitted. The hypothesis is that most restaurateurs operate their restaurants so that 80% or
more of the patrons perceive the air quality to be acceptable.
Restaurants were selected to be typical of the country. The surveys were conducted during the
lunch and/or dinner period. The protocol suggested selecting high occupancy days. Thirty-four
restaurants in six countries were surveyed, adding valuable data to the published information
regarding indoor environmental conditions or ventilation in existing restaurants. This pilot study
was not designed to yield representative data for the individual countries due to the small number
of samples.
322220857

Country Participating Organizations Principal Investigator(s)
France Seita Mr. Yves Saint-Jalm
L. H. P.*
Louis Harris France
Japan Japan Tobacco Inc.
Korea
Switzerland
United
Kingdom
United States
Korea Ginseng and Tobacco Research
Institute
Philip Morris
Rothmans International
British American Tobacco Co. Ltd.
Imperial Tobacco Co.
Philip Morris
R. J. Reynolds Tobacco Co.
Lorillard Tobacco Co.
Dr. Masao Matsukura
Mr. Isao Ishii
Mr. Takuya Asai
Mr. Takumi Nishina
Dr. Moon Soo Rheข
Dr. J.-J. Piad~
Dr. Matthias Schorp
Mr. L. Poget
Mr. Barrio Frost
Mr. Nigel Warren
COVANCE
Mr. Hoy Bohanon
Mr. David Taylor
Mr. Robin Wilson
Table 1: Participants in the Survey
* Laboratorie d'Hygi6ne de la ville de Paris (Dr. A. M. Laurant)
METHODS
A model protocol was issued for this survey. The test results from each country differ slightly in
content due to local adaptations of the protocol.
Model Protocol
The model protocol was slightly modified in each country to address regional differences and to
accommodate specific situations. The model protocol addressed the following subjects:
1) Selection of Buildings
A minimum of five restaurants in different buildings should be tested. The restaurants and
buildings should be dissimilar (e.g. not all hotel dining rooms).
2) Procedure for Selecting Sampling Spaces Within the Restaurant
Where there are smoking and nonsmoking sections, one sample should be from each section.
3) Procedure for Selecting Sampling Locations in Spaces
Sampling should be conducted in the breathing zone and not be unduly influenced by fans or
ventilation systems, or or by direct exposure to sidestream or mainstream smoke plumes.
4) Qualitative Assessment of Ventilation System (Natural or Mechanical)
322220858

The protocol addressed both natural and mechanical ventilation systems. Mechanical systems
should be assessed as to adequacy, cleanliness and structural integrity.
5) Determination of Outside Air Quality
Local ambient monitoring station data on air quality should be obtained if aw~ilable from local
air quality authority.
Direct measurement of the lbllowing analytes should be obtained immediately outside of the
establishment being tested: RSP, UVPM, FPM, solanesol, carbon monoxide, carbon dioxide,
temperature and relative humidity (RH).
6) Determination of Indoor Air Quality
Indoor air quality measurements should be made in duplicate in at least two sampling locations
for each restaurant. If the restaurant has a smoking and a nonsmoking section, at least one
measurement should be made in each section.
Concentrations of RSP should be determined by the method described by Conner et al. Samples
should be collected for at least tbur hours during testing.
Concentrations of UVP~ should be determined by the method described by Conner et al.
Samples should be collected for at least lbur hours during testing.
Concentrations of FPM should be determined by the method described by Ogden et al. This
analytical method utilizes the same sample as that collected for the determinations of RSP and
UVPM described above.
Concentrations of solanesol should be determined by the method described by Ogden et al. This
analytical method utilizes the same sample as that collected for the determinations of RSP and
UVPM described above.
Concentrations of nicotine should be determined by EPA method I P-2A. Samples should be
collected for at least four hours during testing.
Concentrations of 3-EP should be determined by the method described by Ogden et al. This
analytical method utilizes the same sample as that collected for the determinations of nicotine
described above.
In addition, measurements should be made for carbon monoxide, carbon dioxide, temperature
and relative humidity.
7) Determination of Smoking Activity
Two methods lbr determining smoking activity were recommended. The first method is
collecting and counting the cigarette butts. The second method is visual observation of smoking.
8) Determination of Occupancy of Test Space
The number of people in each room or smoking or nonsmoking area should be counted every
thirty minutes separating counts of patrons and employees.
9) Determination of Quantity of Outside Air Supplied to Test Spaces
Method i - [lave test and balance (T&B) engineering consultant measure HVAC and establish a
ventilation rate.
322220859

Method 2 - Use CO.,. measurements along with counts of people in the space to estimate air
exchange rates.
Method 3 - Use tracer gas to determine air exchange rates.
10) Indoor Air Quality Questionnaire
A questionnaire was designed that recorded gender, age, smoking status and asked about
visitation to the establishment. The environmental questions addressed temperature, odor, drafts,
noise, smoke, lighting and acceptability. Depending on the country, these questions were
translated and adapted. In some cases questions were added to the original questionnaire.
11) Scheduling
The testing should be scheduled during high occupancy times in the restaurant.
12) Analysis
In this observational study, the analysis should use the observed data without modification. In
some environmental studies, background correction is appropriate. Since this study was not
designed to specifically collect background data, no corrections should be made in the analysis.
4
322220860

Testing in Each Country
Table 2. Shows the actual testing that occurred in each location.
France Japan Korea Switzerland United United
Kingdom States
Number of 5 4 5 5 10 5
Restaurants
Number of days 3 2 2 2 1 2
Single or Sing. Dup. Dup. Dup. Dup. Dup.
Duplicate Sample
Outside RSP No Yes Yes Yes Yes No
Outside UVPM
Outside FPM
No
No
Yes
No
Outside Solanesol No Yes
Outside CO Yes Yes
Outside C02 Yes Yes
outside Temp. Yes Yes
Outside Rft Yes Yes
Indoor RSP Yes Yes
Indoor UVPM Yes Yes
Indoor FPM Yes No
Indoor Solanesol Yes Yes
Indoor CO Yes Yes
Indoor CO_, Yes Yes
Indoor Temp. Yes Yes
Indoor RH Yes Yes
Indoor Nicotine Yes Yes
Indoor 3-EP Yes Yes
Smoking Activity Yes Yes
Occupancy Yes Yes
Ventilation Rate Yes Yes
Questionnaire Yes Yes
Questionnaire Yes No
modified/adapted
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes Yes
Yes Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes Yes No
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Ycs No
IYcs
322220861

RESULTS AND DISCUSSION
Occupant Judgement
Restaurant owners are motivated by business reasons to satisfy their customers. However, unlike
comments on obvious items such as food, services and ambience, it is sometimes difficult for the
owners to receive feedback specific to indoor environmental quality. The situation is further
complicated by the fact that the owner strives to accommodate a wide range of individual
prel~rences.
Little guidance on how to provide acceptable indoor environmental conditions for restaurants is
available. Some national or international ventilation standards or guidelines provide some
general in|brmation, but that information is generally not specific for the hospitality sector.
The Pilot Study Protocol provided a questionnaire, which sought basic information on the
occupants, and assessed their perception towards a number of indoor environmental conditions,
such as noise, temperature, draft, odor, humidity, freshness, tobacco smoke, and indoor
environmental quality. In addition, France and Switzerland both added a question concerning
indoor air quality, following what has recently been done in the frame of the European Building
Audit (Bluyssen 1995).
Questionnaires were completed on the same days as indoor air measurements ~vere performed.
The time required to fill out a questionnaire was normally less than five minutes. In general, the
wait staffadministered questionnaires, typically after they took orders for lunch or dinner. Some
patrons declined to answer the questionnaires. The completed questionnaires were returned to
the wait stall In total, 1370 questionnaires were returned by the restaurant patrons in five
countries. No reliable estimate could be obtained for the non-response rate. The wait staff
received a small gratuity for the additional workload.
For the analysis of the questionnaires, the responses on the 5-point scales were converted to
"Satisfied .... Rather Satisfied", ~'Neither", "Rather Dissatisfied", and "Dissatisfied." The
responses marking the two lower ratings ("Rather Dissatisfied" and "Dissatisfied") were
consolidated to estimate the "% Dissatisfied" with each of the indoor environmental parameters.
When available, the 10-point scale was analyzed as in the European Building Audit (Bluyssen
1995) to derive the "% Dissatisfied" with indoor air quality (IAQ). This percentage was then
averaged with the % dissatisfied fbr indoor environmental quality (IEQ) to derive the inverse
estimate of"% Overall Acceptance." (figures 1 and 2). Excluding those restaurants that had less
than 20 questionnaires returned or highly variable ventilation rates led to a subset of the data
comprising 15 restaurants, which could be further analyzed.
Table 3 presents the "'% Dissatisfied" assessments consolidated by country for each indoor
environmental parameter. Dissatisfaction rates above 20% were observed in some countries for
Air Draft, Air Freshness and Noise. Dissatisfaction rates with regard to indoor air quality and
indoor environmental quality range between 3.1 and 12.0% and are not significantly different.
322220862

Table 3: Questionnaires - Summary Restaurants "Percent Dissatisfied"
Country
France
Japan
Switzerland
USA
UK
Percent Dissatisfied
Temp Draft llumid Fresh Smoke
5.7 8.7 5.0 37.9
4.3 17.4 6.5 19.6
3.9 38.5 12.0 15.8
8.0 15.8 9.2 7.7
7.2 l 1.8 n.d. n.d.
17.5
12.0
14.2
12.9
2.7
Noise Odor IAQ IEQ
27.0 10.5 7.8 6.9
31.5 2.2 n.d. 12.0
15.8 19.1 3.1 2.7
17.2 8.1 n.d. 3.0
n.d. n.d. 5.0 n.d.
Figure 1 depicts the cumulative percentages for overall acceptance per country for all restaurants.
Figure 2 shows the ratings for overall acceptance separating the data into smoker and nonsmoker
responses for those restaurants having more than 20 questionnaires returned, and where the
ventilation rate was found to be constant. In general, non-smokers tend to be slightly more
dissatisfied than are smokers.
oVERALL ACCF.PTANCE
Indoor environmental design guidelines and
Fig. 2: % Overall Acceptance among
Sntokem v$ N(m-$mokem in 15 Restaur~nt~
100
90
g5
1 2 3 4 5 6 7 8 ~ 10 11 12 13 14 15
Restaurant No.
standards provide for "guidance values" of
dissatisfaction in the range of 10 - 30% (EUR 14449 EN, 1992) or tbr more than 80% acceptance
(ASHRAE 62-1989). These guidance values are based on experimental studies (Cain 1983) or
field tests in some workplace environments (Fanger 1988). The data presented above indicate
that physical stressors such as noise and draft challenge those limits. On the other hand,
occupants in real-world environments appear to have diffi~rcnt expectations towards air quality
parameters. The acceptance rate observed in this study is indeed substantially higher than what
would have been predicted ti-om the results of the above studies, including the most recent one
by Walker et al. (1997).
322220863

Concentration of ETS
The CORESTA Restaurant Pilot Study combined the efforts from six different laboratories in as
many different countries. A large amount of data was generated, reflecting the diverse situations
that can be encountered when monitoring indoor air constituents in restaurants. Despite an initial
agreement on the nature of the analytes and the methods to assess their levels, the difficulties of
conducting this Pilot Study highlight the need for a commonly agreed methodology and
validation of that methodology, including field tests.
Detection of outliers
Indoor air monitoring in restaurants often calls for environmental analyses at the ppb level.
Despite the great care taken in performing the measurements, and even if the method is well
controlled, (as checked by QA samples) erroneous results often do occur. They may be due to
failures in the sampling, or may be the result of a strongly irdaomogeneous environment. In
addition, ETS markers, such as UVPM and FPM, may yield implausibly high results due to
interference from other combustion sources.
It is very useful to obtain two or more replicate determinations per location. This helps to detect
outliers and may give an indication of the most plausible result. In this data set, about 5% of the
raw data were outliers. Additional information can be derived, however, from the auto-
correlation that prevails among the set of ETS markers as discussed below. It is not a simple task
to perform this two-dimensional cross-checking using statistical tools, therefore the outliers were
identified by visual evaluation. Completion of the CORESTA inter-laboratory study that is on-
going tbr all these methods should help in detecting outliers by providing an estimate of the
method reproducibility.
Results and correlation
As an example, the scatter plots showing all the cross-correlation between the analytical
parameters for the Swiss data set are shown in Figure 3. The monitored ETS-markers fall into
two groups: the gas-phase compounds (nicotine SN and 3-ethenylpyridine EP3) and the estimates
tbr ETS-derived particulate-phase concentrations(the UVPM and FPM estimations and the one
obtained from solanesol, SPM). These estimations of the level of ETS-derived particulate matter
(or ETS-RSP) were pertbrmed as recommended in Nelson et al., 1997. In addition, the
concentrations of respirable suspended particles (RSP) are also reported.
322220864

Fig. 3 Scatter Plots between the 6 determinations (RSP, ETS-markers) Swiss Data,
Z
ILl
FPM
RSP UVPM SPM
SN EP3
n=80
These plots, as well as those generated from the other countries' data sets, suggest the following
observations:
Within the particulate-.phase, there is a very good correlation between the two spectrometric
estimations. Fhis is not surprising since both determinations are made from the same sample.
Conversely, an outlying point should be investigated for possible intert~rence. There are two
obvious cases (discussed below) in the Swiss data set,
The solanesol concentration (or the derived SPM estimation) is also well correlated with
UVPM or FPM There are, however, some points that show lower SPM than UVPM or
FPM, mostly at low s~noke levels. This effect is illustrated in Figure 4, showing the ratio of
SPM to UVPM as a function of UVPM.
O~er the whole database, it appears that the RSP level does not correlate well with ETS-RSP
le~,els.
The gas phase data are well correlated. There is a trend towards a lower nicotine / 3-
ethenylpyridine ratio at lower smoke levels as illustrated in Figure 5, that shows this ratio as
a function of nicotine levels. As nicotine exhibits much larger sorption effects, this ratio will
322220865

be higher in fresh ETS. This is more likely to happen in those situations where ETS levels
are highest (Eatough 1993, Guerin 1992).
Fig 4. SolanesoI-PMIUVPM vs UVPM
(Swiss Data)
3.5 ........................................................... ~
:3.0
3.5
Fig. 5 Nicotinel3VP ratio
vs. nicotine level (US data)
3.0
2.0
1.5
0.5
0.0
0
2 4 6 8 10
0.0 100.0 200.0 300.0
UVPM (uglm3)
Nicotine (uglm3)
The
Methodology assessment: technical remarks
examination of the different data sets suggests the following observations:
The problems that were noticed in some countries with the solanesol analysis could be traced
to a sampling in transparent filter holders and to a modification in the HPLC procedure.
A non-zero intercept in the regression
line of UVPM vs. FPM occurred in one
data set, suggesting an erroneous blank
35
correction.
30
The variability among replicates ฎ 25
increased at higher ETS levels. It is ~ 20
possible that some of these high :;
~ 15
measurements resulted from direct ~ 10
exposure of one sampling port to a
smoke source, yielding an analytical 5
value that is not representative ot" the 0
assessed environment.
Fig 6. UVPMINicotine vs Nicotine
(Swiss Data)
0 10 20 30 40 50
Nicotine (ug/m3)
Finally, some data sets exhibited an
elevated scattcr that could not be explained. Completion of the on-going inter-laboratory
study for all these methods should reduce sources of variability and provide an estimate of
method reproducibility.
Methodology assessment: interpreting results from the different analytes
The results for the evaluation of particulate matter concentrations can also be correlated to the
gas phase data. The scatter is higher, reflecting the physical differences between both classes of
compounds. At higher levels, the ratios arc more consistent as the impact of sorption effects is
10
322220866

less important, either because the smoke is more fresh or because the elevated levels make these
sorption effects relatively less prominent. In this case the ratio of ETS-RSP to nicotine is close
to
5, comparable to the values found in experimental settings or when fresh smoke data are included
into the evaluations (Van Loy 1998). It can be observed that ratios between the levels of gas
phase and particulate phase compounds become extremely variable at low ETS concentrations.
See figure 6 (Swiss data), which shows that the ratio of SPM to nicotine exhibits a large scatter
below nicotine concentrations of 5-10 ~tg/m~. At these low levels, using nicotine concentration to
predict the ETS-RSP levels appears to be inappropriate. Note that the scatter does not appear to
be due to analytical uncertainties in the solanesol determinations.
In many of the cases when very low values were found for solanesol, compared to the
spectrometric markers (UVPM or FPM), the nicotine levels were also very low suggesting that
an artifact elevated the spectrometric results.
In the Swiss data set, for instance, the two samplings that yielded highly elevated results for
UVPM and FPM could be traced. It appeared that the errors were due to the presence of an open
fireplace in the room. In this case, the solanesol still provided an estimation of ETS-RSP.
Fig. 7 ETS-RSP in Restaurants n=~5~
Fig. 8 ETS-RSP by Country ~
n=152
250 ~ measured
300 --
~O~200 __ Iogn ::)rmal j! 250 i ~
~
xx France i':
~ 100
150
u.I
~ ~ ,= x Swiss
0% 10% 20% 30/, 40% SO% 60% 70'/* 80"/, 90% IlXP/,
~*
cumulative frequency
0 . ,.
Country
ETS Concentrations
Figure 7 shows the distribution of the best estimates for ETS-RSP concentrations while figure 8
shows a plot of concentrattons by country.
Ventilation
There are different ways tt~ estimate ventilation rates
They include:
1. Measuring the rate of the air introduced into the restaurant through mechanical means. These
direct measures are accurate if all of the air is controlled through a mechanical system. If
there is significant infiltration, these methods will underestimate the ventilation rates.
2. Using C()_, as a tracer gas v~here the w~lume generated is estimated as a function of the
nu~nber of people present.
3. Using an introduccd tracer gas such as SF,,.
11
322220867

A simple dynamic model using CO2 as a tracer gas provides estimates for the total mechanical
plus infiltration air in the restaurants. Where there are multiple days or measurements, the
average is used as the best estimate. Restaurants are categorized as having highly variable
ventilation if (1) the estimated ventilation varies by a ratio of 2:1 or greater; or if (2) the
constant
ventilation model does not visibly fit the observed conditions.
In the survey, 89 meals were observed in 33 restaurants from which a ventilation rate can be
estimated. It is usual to normalize the ventilation rates in some way to take into account the scale
of the location. One method is to compare to the area and another is to compare to the
population. In design standards, the area and person normalization sometimes become a simple
ratio due to the fact that maximum occupancy is stated as a constant ratio to area. In the
following, the ASHRAE 62-1989 factor of 70 people per 100 m2 is used as the design value. The
design rates fbr maximum occupancy are shown as l/s-person (design).
14
~" 12
"~ 10
t-
~ 4
~n 2
.,,.
0
Fig 9. Ventilation rates in Restaurants
89 meals in 33 restaurants
measured
Iognormal
Fig 10. Ventilation rates in Restaurante
89 meals in 33 restaurants
14.0 ..
12.0 .............
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100
00 t i }
%
cumulative frequency
country
~10.0
80
6.0
40
2.0
France
Japan
~ Korea
~L~
The graphs of the distribution of measured ventilation rates in Figure 9 are shown in terms of l/s-
person (design). Figure 10 shows ventilation rate by country. A ventilation standard rate of 10
i/s-person (ASHRAE 62-1989) is highlighted as a reference value. A lognormal distribution
seems to fit this data set. The median is 2.5 1/s-person. The geometric standard deviation is 2.1.
Smoking Rates
Figures 11 and 12 illustrate the smoking rates measured in the restaurants in terms of cigarettes
per hour per person. These data also can be characterized by a lognormal distribution.
3
Fig. 11 Smoking rates in Restaurants
91 meals m 34 restaurants
0% t0% 20% 30% 40% 50% 60% 70% 80% 90% 100%
cumulative frequency
Fig. 12 Smoking rates in Restaurants
91 meals i~1 34 ~estaurants
4
35
~~5
05
i
Country
~. France
Japan
== Korea
'xUK
USA
322220868

The protocol recommended two methods of determining the smoking rates. '[he first method is
to collect and count the cigarette butts periodically (every thirty minutes). Another method tried,
but deemed unreliable, was to count the number of people smoking every thirty minutes. Figure
13 illustrates that these methods do not correlate. Some of the survey participants used a third
method - continuous observation of smoking behavior. This method obviously would not have
the problems observed wilh the thirty-minute smoker counts.
Correlation between occupant judgement, ETS level and ventilation
Figure 14 indicates no relationship between ventilation rates and overall acceptance. Figure 15
provides little evidence fi)r a relationship between ETS-RSP levels and overall acceptance, as
perceived by the patrons in a real-world environment. Acceptance for tobacco smoke was almost
equally high (Figure 16), with a tendency
acceptance level at any measured ETS levels.
Fig. 13 buttsv~ observed smokers
R"~ = 0 0584
25
p =0,13
2o
10' ~
5
0
of the nonsmokers clustering around the 80%
100
ฎ
~ ~5
70
Fig 14. %Overall Acceptance vs Ventilation among
Smokers and Nonsmokers in 15 Restaurants
-=NS+FS ..-
Ventilation I/s-mz
Fig 15. %Overall Acceptance v= ETS-RSP among
Smokers and Nonsmokers In 15 Restaurants
100 ....
95. ,
85! ,
80.
,~kers
75 I ~ NS+FS
70I
1 10 100 1000
ETS-RSP (~ g/m=)
Fig. 16 % Acceptance (SMOKE) vs ETS-RSP among Smoker= and NO~
Smoker= in 15 restaurants
I +
95 , - - -
901 o
85 o
~ oฐO o
751
0
7O
55
0 200 250
100 154~
ETS-RSP
(ug/m3)
13
322220869

CONCLUSIONS
The Restaurant study undertaken by the CORESTA ETS Sub-Group was conceived as a pilot
study to determine the main methodological problems encountered in measuring indoor air
constituents, determining ventilation rates, and assessing occupants' perception of indoor
environmental parameters. From this experiment, it is possible to make several
recommendations to improve protocols used in such surveys and improve the quality of the
collected data.
Questionnaire
The survey returned 1370 questionnaires that were analyzed to estimate, for each country, the
"Percent Dissatisfied" towards a list of indoor environmental parameters. Dissatisfaction rates
above 20% were observed for Air Draft, Air Freshness and Noise in some countries.
Dissatisthction rates with regard to indoor air quality (1AQ) and indoor environmental quality
(IEQ) are in the range between 3.1 and 12.0%, with no significant difference in responses to
questions about IAQ and IEQ where both questions were asked. This dissatisfaction rate is lower
than would be predicted from results obtained through laboratory, tests. A new questionnaire will
be proposed, based on the results of this pilot study. In particular, a restructuring of the
questions will avoid response transformations.
Chemical measurements
Methodological differences in the various methods used by different laboratories may impair the
comparability of the resulting data. ldeaIly, the protocol should rely on fully standardized
methods (i.e. ISO Standards) and require the participating laboratories apply the prescribed
methodology. Another advantage of using standardized methods is that the variability
parameters of such methods are known, making data interpretation easier. Standardized methods
are available or in preparation for RSP, UVPM, FPM, solanesol, nicotine and 3-ethenylpyridine
as ETS markers in indoor air.
Consolidating information from different markers greatly helps reducing the sources of bias in
the determinations. Solanesol appears to be a reliable marker for ETS-t~M. Its inherent
advantage is that one can report an absolute concentration tbr a tobacco-specific compound, in
addition to using it as a surrogate standard that is linked through laboratory experiments to an
ETS-PM level (like the spectroscopic detcrminationsl.
ETS particulate phase/vapor phase ratios are highly variable at ETS concentrations usually found
under conditions of adequate ventilation or moderate smoking rates. At higher ETS
concentrations, these ratios arc more consistent, but thc correlation between gas-phase and
particulate-phase markers does not appear to be sufficiently robust to recommend sampling
markers for onc class only.
The choice of sampling locations in tested arcas is critical. It is not possible to recommend a
single method tbr selecting the sampling points due to the variety of situations encountered in the
rcal world. Great care should be taken to select sampling points that give the ~'best estimates" of
the measured parameters and their variability in the tested area (taking into account smoking and
non smokin~u .sections, if prcscnt). Practical considerations like space avzfilability, disturbance,
14
322220870

etc. may also reduce the choice. As is often the case in air monitoring, sampling results may only
be representative of the conditions prevailing in a micro-environment and, thus, may not be
applicable to the whole indoor environment under investigation.
Taking duplicate sample.; at each sampling point in order to eliminate possible outliers is
recommended. The avaihtble methods to evaluate ETS in indoor air require sampling periods of
several hours and thus give only an average value over that period. As the concentrations of ETS
related compounds may vary considerably during testing periods, methods for measuring ETS
compounds on a short period basis would be a helpthl tool for a more accurate assessment of the
temporal and spatial variability of the ETS concentrations.
Ventilation
The determination of ventilation rates in tested restaurants by direct measure of mechanical
systems was quite difficult. A modeling method proved useful in this study. CO, levels were
measured continuously and a mathematical model was used to calculate the ventilation rates
taking into account the occupancy and volume of test spaces. This method requires several
t~atures:
counting precisely all the people present in the tested area (patrons, employees and
investigators)
choosing correctly the CO: sampling points (ideally near the exhaust if there is only one)
measuring indoor and outdoor CO_, level.
However, this method does not give accurate results in the following situations:
in case of multiple connected rooms because the calculation model is diflicult to establish
and because more exte~sive measurements are required
in case of low occupation rate, because the CO_, levels are too close to the threshold and the
calculation is practicalJy impossible.
Two alternative methods may be used. These methods were not tested. One established method
USeS SF6 as tracer gas. (% decay with the ventilation system on after the establishment has
closed and the people haxe left should be studied as an alternate method. The SF6 tracer gas
method is potentially the best one.
The ventilation system audit should remain included in the protocol.
Observations
This study has demonstrated that the smoking rate should be determined by counting the butts
rather than a visual assessment of the number of people smoking. A constant visual monitoring
regime is acceptable. It i: also important to count all the people present in the tested locations
and not only the clients.
REFERENCES
ANSI/ASHRAE Standard 62-1989, Ventilation lbr Acceptable Indoor Air Quality, Atlanta:
ASIIRAE inc., 1989.
15
322220871

Bluyssen P.M., De Oliveira Fernandez E., Fanger P.O.. Groes L., Clausen G., Roulet C.A.,
Bernhard C.A., and Valbjorn O. European Audit Project to Optimize Indoor Air Quality and
Energy Consumption in Office Buildings. CEC Contract JOU2-CT92-0022, TNO Building and
Construction Research, Delft, Final Report, 1995.
Cain W.S., Leaderer B., Isseroff R., Berglund L.G., Huey R.J., Lipsitt E.D., and Perlman D.
Ventilation Requirements in Buildings I. Control of Occupancy Odor and Tobacco Smoke Odor.
Atmos Environ 17(6): 1183-I 197, 1983.
Commission of the European Communities (CEC) Report No. 11. Guidelines for Ventilation
Requirements in Buildings. EUR 14449 EN, 1992.
Eatough D.J. Assessing exposure to environmental tobacco smoke. In: Modeling of indoor air
quality and exposure, ASTM STP 1205, Nagda ed., pp 42-63, 1993
Fanger, P.O. Introduction of the olf- and the decipol-unit to quanti~ air pollution perceived by
humans indoors and outdoors. Energy and Buildings 12(1): 1-6, 1988.
Guerin M.R., Jenkins R.A. and Tomkins B.A. Mainstream and sidestream cigarette smoke, In:
The Chemistry of Environmental Tobacco Smoke, Composition and Measurement, Max
Eisenberg (ed.), Lewis Publishers (Boca Raton) pp 75-85, 1992.
Nelson P.R., Conrad F.W.. Kelly S.P., Maiolo K.C. Richardson J.D. and Ogden M.W.
Composition Of environmental tobacco smoke (ETS) from international cigarettes and
determination of ETS-RSP: Particulate matter. Environ. Int., 23(1): 47-52, 1997.
Walker J.C., Nelson P.R., Cain W.S., Utell M.J., Joyce M.B., Morgan W.T., Steichen Y.J.,
Pritchard W.S., and Stancill M.W. Perceptual and Psychophysiological Responses of Non-
smokers to a Range o.f Environmental Tobacco Smoke Concentrations. Indoor Air 7:173-188,
1997.
Conner, J.M., Oldaker, G.B., III, and Murphy, J.J. Method for assessing the contribution of
environmental tobacco smoke to respirable suspended particles in indoor environments. Environ
Tecbnol, I ! : 18% 196, 1990.
Ogden, M.W.. Heavner, D.L., Foster, T.L.. Maiolo, K.C., Cash, S.L., Richardson, J.D., Martin,
P., Simmons, P.S., Conrad, F.W. and Nelson, P.R., . Personal monitoring system for measuring
environmental tobacco smoke exposure. Environ Technol 17:239-250, ! 996.
Van Loy, M.D., Nazaroff W.W. and Daisey J.M. Nicotine as a Marker .]or Environmental
Tobacco Smoke. Implications of Sorption on Indoor Sub[ace Materials, J. Air & Waste Manage
Assoc. 48: 959-968, 1998.
16
322220872

Appendix 2 -
Sensory Measures
322220873

CORESTA ETS SUB-GROUP
RESTAURANT SURVEYS IN FRANCE, JAPAN, SWITZERLAND,
UNITED STATES, UNITED KINGDOM, AND KOREA
Summary Questionnaire Analysis and Results
Contents:
1. Questionnaires
2. Questionnaires- General Information
3. Questionnaires- Results Summary Report
4. New proposed questionnaire
5. References
Appendix A:
Appendix B:
Appendix C:
Appendix D:
Pilot Study Model Questionnaire
French Questionnaire
Swiss Questionnaire
UK Questionnaire
322220874

1. Questionnaires
The U.S., Korea, and Japan used the Pilot Study Model Questionnaire without
modification. France, the U.K., and Switzerland used modifications of the
questionnaire. Copies of the Pilot Study Model Questionnaire and the modified
questionnaires are attached in Appendices A-D.
2. Questionnaires - General Information
2.1 Selection of restaurants and administration of questionnaire
The selection of restaurants followed a non-representative sampling procedure.
The country samples represent "snap-shots" of particular restaurants, frequented
by more or less "usual" clients. Therefore any self-selection bias can not be
excluded. To minimise such bias, sampling was extended during several time
periods (dates/time of day) by restaurant.
Questionnaires were administered by the restaurant staff, typically after orders had
been taken and while the guests waited for their lunch or dinner to be served. The
restaurant staff collected the completed questionnaires. A small gratuity was given
to the staff for this additional workload.
2.2 Questions on client characteristics
Gender
Age
Smoking Status
Time presence
male, female
<30, 30-49, >50
Smoker (S), Non-Smoker (NS), Former Smoker (FS)
<30 rain., >30 min.
2.3 Questions on indoor environment characteristics
2.3.1 Pilot Study Model Questionnaire
Short descriptors of questions
8a "Temp 1"
8b "Odour 1"
8c "Draft"
8d "Noise"
8e "Smoke"
8f "Lighting"
8g "Temp 2"
8h "Fresh"
8i "Crowd"
8j "Humid"
8k "Odour 2"
81 "Environ"
322220875

2.3.2 Question on indoor air quality (IAQ)
In the Pilot Study Model Questionnaire, there is no question directly related to the
acceptability of indoor air quality. Although there is no standard question that would
reliably assess "indoor air quality," the question and scale on the acceptability of
indoor air quality, as outlined below, has been used by others (Bluyssen 1995):
How would you rate the overall
acceptability of the indoor air quality
in this room at this moment?
0 .... Clearly acceptable
(_)
(_)
(__) .... Just acceptable
(_~ .... Just not acceptable
(_)
(_.) .... Clearly not acceptable
2.3.3 5-point scale of the Pilot Study Model Questionnaire
Occupants were asked to tick either of the five options on questions 8a-81:
(1) = strongly agree
(2) = agree
(3) = neither
(4) = disagree
(5) = strongly disagree
3
322220876

2.3.4 Transformation "Best Notes" and "Percent Dissatisfied"
The questionnaire responses to all questions 8a-I ("Pilot Study Model
Questionnaire, February 14, 1996) were transformed into "best notes" denoted as
~['and "dissatisfied" denoted as ~' according to the scheme listed below:
All indoor environment characteristics, i.e., all responses to questions 8a to 81, are
transformed according to the same 5-point scale:
1 = satisfied
2 = rather satisfied
3 = neither
4 = rather dissatisfied
5 = dissatisfied
"Best Note"
"dissatisfied"
"dissatisfied"
Thus, the table above reads:
4
322220877

8a
8b
8c
8d
8e
8f
8g
8h
8i
8j
8k
8~
5
5
2
4
4
4
4
4
4
5
5
1
1
1 4 5
5 4 1
1 4 5
5 4 1
5 4 1
5 4 1
1 4 5
Due to the lack of an orderly arrangement of responses, care needs to be
exercised to correctly convert the questionnaire into numeric values as suggested
above. For example, responses to question 8a circled as (4) and (5) convert into 4
= rather dissatisfied, and 5 = dissatisfied, whereas responses to question 8e circled
as (4) and (5) convert into 2 = rather satisfied and 1 = satisfied.
2.4
Interpretation of the Questionnaire - "Percent Dissatisfied" and "Percent
Acceptance"
For the interpretation of the questionnaires, 4 = rather dissatisfied, and 5 =
dissatisfied are grouped together to yield "% Dissatisfied." From those, the inverse
estimate is derived to yield "% Acceptance."
When available, the 10-point scale on indoor air quality (IAQ) was analysed as in
the European Building Audit (Bluyssen 1995), to derive the "% Dissatisfied" with
respect to IAQ. This percentage was the averaged with the "% Dissatisfied" for
indoor environmental quality (IEQ), to derive the inverse estimate of "% Overall
Acceptance."
322220878

2.5 Summary Report
2.5.1 Questions on indoor environment characteristics analysed
Temperature
Draft
Humidity
Freshness
Smoke
Noise
Odour
Indoor Air Quality (IAQ)
Indoor environmental Quality (IEQ)
2.5.2 Exclusion of restaurants
Excluding those restaurants that had less than 20 questionnaires returned or had
highly unstable ventilation rates led to a subset of data comprising 15 restaurants,
which could be further analysed for potential relationships between ETS levels
and/or ventilation rates and occupant perceptions.
3. Results Summary Report
3.1 Countries
Country
Analysed Questionnaires
France yes
Japan yes
Korea no
Switzerland yes
UK yes
USA yes
3.2 Summary client characteristics
Table 1 summarises the questionnaire results for client characteristics
6
322220879

Table 1. Client (;t-m-aclBis~s
(~
5 424
4 co
5 284
10 221
5 ~
533 467
3~1 60.9
29.9 70.1
465 535
54.2 45.8
S
382 ,52.8 90
48.9 424 87
37.6 487 137
404 39.4 2132
234 54.8 21.8
153 562 29.5
482 47.8 120
19.1 90.4 30.5
44.6 468 86
153 ~8 57.9
~Ornn >30 rnn
14.2 858
198 882
40,8 992
88 91.2
73.9 28.1
<lh >lh
3.3 Summary indoor environment characteristics
3.3.1 Summary of "% Dissatisfied" by country
Tables 2, 2a, and 2b: Summary of "%Dissatisfied" by country
Table 2:
Questionnaires - Summary Restaurant Percent Dissatisfied
In general: dissatisfied = "dissatisfied + rather dissatisfied"
COUNTRY
France
Japan
Switzerland
USA
UK
Temp Draft
5,7 8 7
4.3 17.4
3.9 38.5
8.0 15.8
72 11.8
Percent dissatisfied (%)
Humid Fresh Smoke Noise Odor IAQ IEQ
5.0 37.9 17.5 27.0 10.5 7.8 6.9
65 19.6 12.0 31.5 22 n d. 12.0
9.2 7.7 12.9 17.2 8.1 n.d. 3.0
n.d. n.d. 2.7 n.d. n d. 5.0 nd.
]able 2a:
Questionnaires - Summary Restaurant Percent Dissatisfied for IAQ-IEQ
In general: dissatisfied = 'dissatisfied + rather dissatisfied"
COUNTRY
=rance
Japan
Switzerland
USA
UK
Percent dissatisfied (%)
IAQ
78
n.d.
31
n.d.
5.0
IEQ
6.9
12.0
2.7
3.0
n.d
IAQ-IEQ
7.4
12.0
2.9
3.0
5.0
IAQ-IEQ I Smoker
6.2
11.1
3.6
1.2
1.1
IAQ-IEQ / NS+FS
80
12.8
2.5
3.6
6.2
7
322220880

Table 2b:
Questionnaires - Summary Restaurant Percent Dissatisfied for IAQ-IEQ
In general: dissatisfied = "dissatisfied + rather dissatisfied"
France with Restaurants 1, 4; Japan 2, 3, 4; Switzerland: 1, 3, 4, 5; USA: 1, 3, 4, 5; UK: 6, 9
Percent dissatisfied (%)
USA IAQ IEQ IAQ-IEQ IAQolEQ/Smoker IAQ-IEQ /
NS+FS
France
Japan
Switzerland
USA
UK
8.2
7.4
11.3
3.3
3.2
n.d.
7.8
113
3.6
3.2
6.2
5.1
7.9
4.0
1.3
1.6
8.9
14.3
3.3
3.7
10.6
3.3.2 Summary of mean votes by country
Table 3 and fig. 1 Summary of mean votes by country
Table 3:
Questionnaires - Summary Restaurant Mean Votes
Scale: 1=satisfied, 2=rather satisfied, 3=neither, 4=rather dissatisfied, 5=dissatisfied
COUNTRY
France
Japan
Switzerland
USA
Temp
1 69
2.09
1.56
1 88
Draft
1.75
2.63
294
2 40
Humid
t .77
2.32
2.08
2.30
Mean of Votes
Fresh Smoke
3.21 2.10
2.90 2.36
255 216
2.08 2.23
Noise Odor IEQ
2.53 2.50 1.95
3.01 2.08 2.57
2.39 2 16 1.62
2.58 2.13 1.82
Fig. 1: Mean Votes for air characteristics by country
4.00 ..............................................................................
3.
5O
I ~ France
~ 3.00 Jl_l_Japan
"~ I ~ Switzerland
"6 2.50 I"~'usA
~c 2.00 Scale:
~" 1 =satisfied
1.50
2=rather sat
i
3=neither
1.00
4=rather dissat.
5=dissatisfied
8
322220881

3.3.3 Percents and cumulative percents for "Overall Acceptance"
Fig. 2 and 3: Percents and cumulative percents for "Overall Acceptance" by
country
Fig. 2: Percents for "Overall Acceptance" by country
80.0
70.0
60.0
50.0
40.0
30.0
200
10.0
0.0
Satisfied Rather sat. Neither Rather dissat. Dissatisfied
OVERALL ACCEPTANCE
I1-1 France
rllJapan
Switzerland
100.0
90,0
80.0
70.0
60.0
50.0
40.0
30.0
20.0
10.0
0.0
Fig. 3: Cumulative percents for "Overall Acceptance" by country
I..-..~ France
I---~--- Sw itzerland
].-.~-- USA
J-_.~--_ UK
Satisfied
Rather sat. Neither Rather dissat
OVERALL ACCEPTANCE
Dissatisfied
322220882

3.3.4 Contingency tables client characteristics vs. "Overall Acceptance" and
"Smoke"
Table 6:
Significance results in contingency tables for "Overall Acceptance" vs
client characteristics
(Smoking status with two groups: Smokers versus NS+FS)
COUNTRY
France
Japan
Switzerland
USA
UK
Significance result of group differences for overall acceptance according to:
Restaurant Gender Age Smoking status Time presence
Table 7:
Significance results in contingency tables for "Smoke" vs client characteristics
(Smoking status with two groups: Smokers versus NS+FS)
Significance result of group differences for smoke according to:
COUNTRY Restaurant Gender Age Smoking status Time presence
France
Japan
Switzerland
USA
UK
Legend: *** (p<=0.01); ** (0.01<p<=0.05); * (0.05<p<=0.01); = (0.10<p)
3.3.5
"Overall Acceptance" vs. ETS-RSP levels
Fig. 4: % "Overall Acceptance" vs. ETS-RSP among Smokers and Non-
100
95
9O
85
80
75
70
65
Smokers
NS+FS
Smokers
in 15 restaurants
0 0
0
0
0
0
I0
100
1000
ETS-RSP (uglm 3)
10
322220883

3.3.6 "Overall Acceptance" vs. ventilation rates
100
95
90
85
8o
75
70
65
Fig. 5: "% Overall Acceptance" vs ventilation rates among Smokers
and Non-Smokers in 15 restaurants
o ~Do
o o ฐฐ
o
o
o
Smokers
o NS+FS
0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
I/s-m 2
3.3.7 "Acceptance Smoke" vs. ETS-RSP levels
100
95
90
85
8o
75
70
65
60
55
5o
Fig. 6: % Acceptance(SMOKE) vs ETS-RSP among Smokers and Non-
Smokers in 15 restaurants
o a ~
o
o
o o o
o o
Smoker
o NS+FS
0 50 100 150 200 250
ETS-RSP (uglm3)
11
322220884

4. References
Bluyssen P.M., De Oliveira Fernandez E., Fanger P.O., Groes L., Clausen G.,
Roulet C.A., Bernhard C.A., Valbjorn O. European Audit Project to Optimize Indoor
Air Quality and Energy Consumption in Office Buildings. CEC Contract JOU2-
CT92-0022, TNO Building and Construction Research, Dell, Final Report, 1995.
12
322220885

5. New proposed questionnaire
RESTAURANT
Date I I I I I I I Timel I I Table No.I I
We are interested in your opinion. Please mark your answer
1. Age under 30 (_) 30-49 (_) 50+ (_~
2. Gender Male (_) Female (_)
3. Smoking Status Nonsmoker (_) Smoker O
o
How would you rate the indoor
air quality at this moment?
0 .... clearly acceptable
(_)
(_)....just acceptable
(__) .... just not acceptable
(_)
(J
(_)
(_) .... clearly not acceptable
5o How do you feel about the indoor conditions now .... ?
rather rather
satisfied satisfied neither dissatisfied dissatisfied
Temperature
Humidity
Air Movement
Noise
Tobacco Smoke
Odor
Overall
Conditions
THANK YOU FOR PARTICIPATING IN THIS SURVEY
13
322220886

Appendix A: Pilot Study Model Questionnaire
DRAFT QUESTIONNAIRE FOR RESTAURANT PATRONS
We are interested in your opinion. (P/ease mark your answer)
1. Gender? El Male
El Female
2. Age (years)
El Under 30
El 30-49
El 50+
3. Smoking Status?
4. How is your health ?
5. How long have you been
here?
Are you especially
sensitive to chemicals?
Former Smoker
Non-Smoker
Smoker
Excellent
Good
Fair
Just Arrived less
than 1 hr.
More than 1 hr.
Yes
No
Unsum
7. How many days each L~7 Less than 4
month do you come El More than 4
here?
8. Right now, how do you judge each of the following statements about this
environment?
(Please circle the number)
Strongly Strongly
Agree Agree Neither Disagree Disagree
(1) (2) (3) (4) (5)
a. The temperature is comfortable.
1 2 3 4 5
b. The air smells pleasant.
1 2 3 4 5
c. The environment is too drafty.
1 2 3 4 5
d. The environment is too noisy.
1 2 3 4 5
14
322220887

e. The air is too smoky.
1 2 3 4
f. The lighting is acceptable
1 2 3 4
g. The temperature is too warm.
1 2 3 4
h. The air is fresh.
1 2 3 4
i. The environment is too crowded
1 2 3 4
The air is too humid.
f 2 3 4
k. There are unpleasant odors.
1 2 3 4
I. The environment is acceptable.
1 2 3 4
5
5
5
5
5
5
5
5
o
If you have been here El
before, how do you
judge the conditions now E1
compared to your
previous visit(s) ?
Better
Same
Worse
Unsure
Thank you
15
322220888

Appendix B: French Questionnaire
QUESTIONNAIRE RESTAURANT
Date I I I I I I I
Heurel I Ih I I Iron Table Nฐ I__1
Votre opinion nous int~resse. Pourriez-vous r~pondre & quelques
questions ?
1. Etes-vous ....... un homme I-I
...une femme []
Dans quelle tranche d'&ge vous situez-vous ?
moins de 30 ans []
de 30 ~ 49 ans []
plus de 50 ans []
Fumez vous? Oui []
Non []
Plus maintenant, mais r~guli~rement dans le pass~ []
Depuis combien de temps ~tes-vous arriv6(e) dans ce restaurant?
moins de 30 min. []
plus de 30 min. []
16
322220889

En cet instant, comment jugierez-vous les conditions dans la piece et
son environnement climatique?
(Veuillez entourner le num6ro correspondant & votre r6ponse)
Tout & fait Assez Ni I'un ni Pas tellement
d'accord d'accord I'autre d'accord
(1) (2) (3) (4)
Pas du tout
d'accord
a. La temperature est agrdable
(1) (2) (3) (4) (5)
b. II y a trop de courants d'air
(1) (2) (3) (4) (5)
c. L'air est trop humide
(1) (2) (3) (4)
d. L'air est frais
(1) (2) (3) (4)
e. L'air est trop enfum~
(1) (2) (3) (4) (5)
f. II y a trop de bruit
(1) (2) (3) (4) (5)
g. II n'y a pas d'odeurs
(1) (2) (3) (4) (5)
h. L'odeur est agrdable
(1) (2) (3) (4) (5)
i. La qualit~ d'air est satisfaisante
(1) (2) (3) (4)
j. Les conditions d'environnement sont satisfaisantes
(1) (2) (3) (4)
(5)
(5)
(5)
17
322220890

o
Si ce n'est pas votre premiere visite, par rapport & votre experience
pr~c~dente, diriez-vous que ces conditions sont...
[] meilleures
[] semblables [] pires [] ne sait pas
MERCI BEAUCOUP
18
322220891

Appendix C: Swiss Questionnaire
SVP, un formulaire par personne.
QUESTIONNAIRE RESTAURANT
Date I I I I I I I
Heurel I I Table Nr. I I
o
Votre tranche d'~-ge moins de 30 (_)
30-49 (_)
plus de 50 O
2. Vous ~tes ...... une femme (.I
...un homme (_)
Fumez vous? Oui (_)
Non (_,~
Plus maintenant, mais r~guli~rement dans le pass~ (_)
ฐ
Depuis combien de temps 6tes vous arrival(e) dans ce restaurant?
Moins de 30 min. (_)
Plus de 30 min. (_)
Comment jugeriez-vous en cet
instant la qualit~ de I'air?
(_)
(~ .... tout ~ fair acceptable
(_)
(~
O ....d peu pres acceptable
(_~ .... pas tout ~ fa# acceptable
(_)
(_)
(_)
(_) .... totalement inacceptable
19
322220892

o
Comment jugeriez vous en cet instant les conditions dans la pi6ce et
son environnement climatique?
Temp6rature
confortable [~ [~ [~ [~ [~ inconfortable
[~ [~ [~ [~ courants d'air
Mouvements d'air
air immobile ~
trop sec
frais
clair
Air ambiant
Odeur
tr~s forte odeur
d~sagrdable
pas d'odeur
agr#.able
Bruit
aucun bruit ~-J [~ [~ ~ [~ trop de bruit
non-satisfaisantes
Au total les conditions d'ambiance sont
satisfaisantes [~ [~ ~ ~ ~
Si ce n'est pas votre premiere visite, par rapport a votre experience
pr~c~dente, diriez-vous que ces conditions sont
i~ meilleures I~ identiques I~ pires
I~ ne sais pas
MERCI BEAUCOUP ฅ~P~
o
2O
322220893

Appendix D: UK Questionnaire
Covance and the Restaurateurs Association of Great Britain are
carrying out a survey of Air Quality within UK restaurants
We are interested in your opinion (Please mark your answer)
1. Gender? I-i Male [] Female
2. Age? [] Under 30 [] 30-49 [] 50+
3. Smoking Status?
[] Never Smoker (less than 50 cigarettes lifetime)
[] Former Smoker [] Current Smoker
4. How long have you been here?
[] Less than 30 mins
[] More than 30 mins
o
At this moment how do you judge each of the following statements about
this environment (please mark the answer which corresponds to your
judgement)
The temperature is ....
[] too cold [] cold [] acceptable
[] hot [] too hot
The air movement is ... [] too draughty [] acceptable
[] insufficient
The cooking smells are.. [] unacceptable [] acceptable
[] hardly noticeable [] not noticeable
The amount of tobacco
smoke is...
[] unacceptable [] acceptable
[] hardly noticeable [] not noticeable
Overall air quality is...
[] poor [] acceptable [] good
[] very good
Thank you for your participation
21
322220894

Box number
File collected
File returned
1 0 JAN 2001
322220895

322220896
